BioDoc-It
2
Imaging System
21
81-0358-01 Rev E
Troubleshooting
No Power to the Darkroom or Transilluminator
1. Recheck the main power cord connection to the BioDoc-It
2
darkroom, as well as the power cables
between the darkroom and transilluminator.
2. Check the fuse located at the top rear of the unit next to the power port. A flat-head screwdriver is
required. After removing the main power cable from the darkroom, use the screwdriver to pry open
the fuseholder door located directly above the power cable connector. Pop the fuse out of the
holder by pulling the fuse down and out of the holder. Inspect the thin wire within the glass fuse to
see if there is a break in the wire. If the wire is broken, replace the fuse. If fuses are blowing
repeatedly, contact UVP Technical Support for additional troubleshooting.
Transilluminator Will Not Turn On
1. Make sure to turn
ON
the two transilluminator power switches and that both switches are glowing
green. One switch is on the front of the BioDoc-It
2
unit and is labeled
UV
. The other switch is
located on the front of the transilluminator itself, directly behind the darkroom door.
If the switches do not glow green, refer to “No Power to the Darkroom or Transilluminator” above.
2. Be sure the darkroom door is completely closed. There is a UV safety Interlock switch that turns the
transilluminator off when the main darkroom door is opened.
3.
Be sure the transilluminator’s power jumper cord is securely connected at both the ends.
Error Messages Appear on the Screen
1. An error message that is related to the VisionWorks
touch
interface or Microsoft Windows may
appear on the screen. If the message is related to Microsoft Windows, such as a reminder to
activate or update the copy of Windows, please contact your system administrator for assistance.
2. If an error message appears repeatedly and your system administrator does not recognize it as a
Microsoft Windows error, contact UVP Technical Support for further assistance.
Replacing Transilluminator Tubes
Follow these steps to replace the UV tubes in the
system’s transilluminator:
1. Unplug the BioDoc-It
2
from its power source. Remove all cables from the back of the unit, including
power, jumper and USB cables.
2. Lay the BioDoc-It
2
on its back and remove the four rubber feet from the bottom of the system using
a Phillips head screwdriver.
3. Place the system in the upright position with the back of the system facing the user. Remove all
screws holding the back panel of the BioDoc-It
2
in place, then carefully remove the back panel.
4. Carefully slide the transilluminator out of the back of the system.
5. Remove the transilluminator filter cover: Use a Phillips head screwdriver to remove the four screws
on the sides of the transilluminator, then lift the filter cover off of the unit.
6. Remove the reflectors on the left and right sides of the transilluminator: Slide the reflectors up out
of the unit.
7. Remove the UV tube: Carefully rotate the tube and slide it out of the socket. Replace with a new
tube by sliding the tube into the socket and rotating into place.
8. Insert the reflectors back into place and reattach the filter cover to the transilluminator.
9. Installation is the reverse of removal.
