26
Concord
Phone Communication Test
The purpose of this weekly test is to verify that the con-
nection between the central monitoring station and your
system are working properly.
Most phone tests take only a few minutes, however, your
system will try for up to 15 minutes to establish a connec-
tion.
To perform a phone communication test:
1.
Disarm the system.
2.
Press
8
+ System or Partition Master
CODE
+
2
.
❑
touchpads display, “
✽
PHONE TEST” or “System
Armed to PHONE TEST.”
3.
If the phone test is successful:
❑
the optional voice module will announce, “Phone
Test OK.”
Within a few minutes, the display should return to the
Level 1 display. If it does not return in three minutes, note
how long before the Level 1 display returns and contact
the installer.
After the test has started, the arming level can be changed
to 1—Off, then to 2—Stay or 3—AWAY, if you wish.
Troubleshooting
Your security system uses a variety of different alarm
sirens, status beeps, voice messages and trouble beeps to
communicate with you. The next few pages describe the
different sounds and what they mean. Try to familiarize
yourself with the differences. You will hear sounds each
time you tell your security system to do something, like
arm or disarm. Some sounds you will hear only when
there is a problem with the system, like a low battery.
And, there are sounds you will only hear in an emergency.
Getting to know your system sounds allows you to react
quickly and appropriately to the messages you hear.
Trouble Beeps and Trouble Messages
When your system detects a problem, it lets you know by
sounding trouble beeps from system touchpads and sirens,
and by displaying trouble signals as messages on touch-
pads.
Trouble beeps are a series of five short beeps once a
minute.
The table on the next page lists the causes of trouble
beeps, the visual display you can expect to see, and possi-
ble solutions for the trouble condition.
Silencing Trouble Beeps
If possible, correct the situation which is causing the trou-
ble beeps. If this is not possible, call for service. If the
problem is not corrected, trouble beeps and messages start
again 4 or 10 hours later.
Your security system also has a feature that will prevent
trouble beeps from starting during normal sleeping hours.
This “sleep time” period is normally set from 10 pm to
8 am. Contact your installer if you wish to verify or
change this setting.
To silence trouble beeps:
❑
Perform a system status check by pressing
‚
on a
touchpad,
❑
Change the arming level.
The table on the next page describes the conditions under
which trouble beeps occur and when they begin. (These
sounds are heard from interior sirens and touchpads if
available.)
Common Questions and Answers
Q. I can’t arm my system.
A. Try the following:
❑
If arming to Level 2—STAY or Level 3—AWAY,
make sure all monitored perimeter doors and win-
dows are closed.
Shock sensor
(Not UL investigated)
Tap the glass twice, away from the sensor. Wait at least
30 seconds before testing again.
❑
Zones nn OK
❑
SENSOR nn OK
Phone Interface and Voice
Module
Activate a Police panic by accessing the system using
the phone and pressing
‚
+
‚
+
‚
+
‚
+
‚
+
‚
.
❑
POLICE PANIC OK
Supervised wireless siren
1.
Unplug the siren and check the touchpad display.
2.
Plug the siren in.
❑
SENSOR nn OK
❑
Zones nn OK
Glass guard sensor
(Not UL investigated)
Tap the glass 3 or 4 inches from the sensor.
❑
Zones nn OK
❑
SENSOR nn OK
Freeze sensor
(Not UL investigated)
Apply an ice cube wrapped in plastic to the sensor. Do
not allow the sensor to get wet.
❑
Zones nn OK
❑
SENSOR nn OK
❑
If you need more time to complete testing, restart the timer by pressing
8
+
CODE
+
3
.
❑
Check to see that all sensors have been tested by pressing
‚
. Touchpads display a list of untested sensors.
❑
You will know that you have finished testing when touchpads display, “SENSOR TEST OK” or “ZONES ALL TESTED.”
3.
Disarm to Level 1 to exit Test Mode.
Device
Test Procedure
Touchpad Result(s)
