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6.5 - TROUBLESHOOTING
In the event of a fault, operate according to the
instructions in the following manual.
All reset and checks must be carried out only
when the appliance is cold, in the complete
absence of electricity.
For troubleshooting requiring work on com-
ponents within the cladding or combustion
chamber, authorised and qualified personnel
must be contacted.
Unauthorised tampering with the appliance or
the use of non-original spare parts will invali-
date the warranty, in which case the manufac-
turer accepts no liability.
Faults caused by inefficient or lack of maintenance or
non-compliance with the instructions in the product's in-
stallation and operating manual will invalidate the manu-
facturer's liability.
Below are the faults defined as ALARMS, which if trig
-
gered, are visible in the product display with number and
description. In addition, all alarms, for safety reasons, trig-
ger an extinction and relative cooling of the product. When
the product is completely switched off, the alarm will re
-
main on the display to allow the reset operation. Once the
reset operations have been completed, and in case of a
positive outcome, it will be sufficient to press and hold
the ON/OFF button for a few seconds to remove the visual
alarm on the display.
Alarm
description
remedy
ALARM 1
BLACK OUT
During operation, a power failure
occurs within a period of more than 10
seconds
Check whether the power failure occurred in the external
distribution network of the house or in the internal line.
Check whether the power cable has suffered any shock
to the extent that it has become disconnected from the
socket.
Switch the stove off by pressing the on/off button for a
few seconds. Check that the brazier is free of unburnt
fuel. Repeat the procedures described in chapter 'Ig-
nition'.
ALARM 2
FLUE GAS PROBE
During operation, the circuit board de-
tects an abnormal temperature of the
flue gas probe
Check that the flue gas probe is not broken or faulty
(use only original spare parts and contact an authorised
technician)
Check that the flue gas probe is not disconnected or
partially disconnected or the connector is not correctly
plugged into the circuit board (contact an authorised
technician).
Check whether the circuit board is damaged (contact
an authorised technician).
ALARM 3
HOT FLUE GAS
During operation, the flue gas probe
detects a temperature above 275°.
Check whether routine maintenance has been carried
out correctly.
Check whether extraordinary maintenance (carried out
by an authorised technician) has been carried out in
accordance with the scheduled intervals.
Check whether the chimney installation has been carried
out in accordance with the applicable standards.
Check whether the fuel used is as specified and required
by this manual.
Check that the flue gas probe is correctly positioned in
its housing (contact an authorised technician).
Check whether the room fan is blocked or inoperative
(contact an authorised technician)
ALARM 4
EXTR. FAULT
During operation, the smoke extractor
speed monitor detects a fault
Check whether the smoke extractor is blocked by a
foreign body or excessive ash accumulation (contact
an authorised technician).
Check whether extraordinary maintenance (carried out
by an authorised technician) has been carried out in
accordance with the scheduled intervals.
Check whether the smoke extractor is damaged (contact
an authorised technician).
6.5.1 - TROUBLESHOOTING TABLE
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