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25.2. Resetting the Palm T|X
Handheld computers, such as the Palm T|X have a complex operating system which can occasionally
“crash” or otherwise cease to operate normally. Should this happen, it will be necessary to perform a
reset procedure. There are two types of reset, a soft reset and a hard reset.
Performing a Soft Reset
Remove the Palm T|X from the PSA1301/2701T (see
section 13). Use the stylus (or a similar object without a
sharp tip) to gently press the reset button on the rear.
The screen will go blank briefly and then the operating
system will reload as indicated by moving black bars.
It may be necessary to re-enter the time, date and
location. However, no other data will be lost.
Performing a Hard Reset (Caution !)
Only do a hard reset if a soft reset doesn’t solve your
problem, or if you want to clear all of your information
from your handheld.
A hard reset deletes all records and entries stored on your handheld, including the username that
identifies the handheld. It will also erase the PSAnalyzer program and any other third party
programs that are not incorporated within the permanent ROM memory of the device.
1.
Press and hold the power button.
2.
While holding the power button, use the tip of the stylus (or a similar object without a sharp tip) to
gently press and release the reset button.
3.
Wait for the Palm Powered™ logo to appear (not the first Palm logo that appears), and then
release the power button.
4.
When you see the message that warns you about erasing all of the info on your handheld, do
one of the following: • Press Up on the 5-way navigator to finish the reset and show the
touchscreen, or • Press any other button to do a soft reset.
25.3. Reinstalling or Updating the PSAnalyzer application
Creating a Duplicate Card
Reinstalling or updating the application may require the original memory card supplied with the
PSA1301/2701T by TTi. Should this have been lost or erased, it will be necessary to create a duplicate
from the support CD supplied by TTi with the product.
Take a suitable SD or MMC card and insert it into a card reader connected to a PC.
Find or create a folder called Palm, then find or create a sub-folder called Launcher. Open the CD and
open the folder Card\Palm\Launcher, then copy the file PSAInstaller.prc to the Launcher sub-folder on
the card.
Find or create a folder called PSAnalyzer, then create a sub-folder called Software. Open the CD and
open the folder Card\PSAnalyzer\Software, then copy the file PSAnalyzer.prc to the Software sub-folder
on the card.