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CTV-SVU02A-EN

Troubleshooting

Table 11

contains information to help troubleshoot the Tracer AdaptiView displays.

Table 11. Tracer AdaptiView display troubleshooting guide

Issue

Possible causes/Solutions

The screen only partially displays; the Auto and Stop
buttons appear, but there is no text.

The UC800 configuration is invalid.
Download a valid configuration using the Tracer TU service tool.

The following error message appears:

UC800 Configuration is Invalid
• UC800 configuration must be updated with the Tracer

TU technician utility

Follow the error message instructions.

The following error message appears:

Communication lost with UC800
1. Check power and communication cables
2. Update the UC800 software with the Tracer TU
technician utility

Communication has been established and then lost, or the UC800 configuration is
invalid.

Follow the error message instructions.

The following error message appears:

Display Failed to Establish Communication
• Check power and communication cables
• Re-attempting connection in X seconds

Communication is not established.
• The Ethernet cable and/or the power cable may be disconnected. Check the

connections.

• The UC800 may have an invalid configuration. Download a valid configuration using

the Tracer TU service tool.

The following error message appears:

[*Missing file name]
• UC800 software must be updated with the Tracer TU

technician utility

A file is missing.
• The Tracer TU service tool is connected and the LLID binding screen is displayed.
• UC800 has an invalid configuration. Download a valid configuration using the Tracer

TU service tool.

• Cycle power to the display and the UC800. Disconnect the USB cable and wait

approximately 10 seconds before reconnecting the USB cable.

The following error message appears:

The display is about to restart
• Click No to continue working
• Click Yes to reset immediately

This message appears if all of the following conditions occur:
• It is 2:00AM, and
• There has been no touchscreen activity for 30 minutes, and
• A designated amount of continuous operation has occurred.

Follow the error message instructions.

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Содержание AdaptiView

Страница 1: ...Operations Guide Tracer AdaptiView Display for Gear Driven Water Cooled CenTraVac CVGF Chillers X39641144 010 March 2009 CTV SVU02A EN...

Страница 2: ...ane Trane reserves the right to revise this publication at any time and to make changes to its content without obligation to notify any person of such revision or change Trademarks AdaptiView CenTraVa...

Страница 3: ...he Log Sheet 20 Viewing the ASHRAE Chiller Log 20 Creating and Viewing a Custom Report 20 Editing a Custom Report 22 Viewing Unit Information About This Chiller 22 Data Graphs 26 Viewing the Data Grap...

Страница 4: ...Preferences 46 Viewing and Changing the Language Preference 48 Viewing and Changing Date and Time Preferences 50 Cleaning the Display 51 Security Settings 52 Viewing the Settings Screen 52 Disabling...

Страница 5: ...tiView display is mounted on or near the chiller control panel It can be attached to the chiller by an arm that can extend 11 inches Five pivot points enable full articulation as described in the foll...

Страница 6: ...d pressure at more than one point the touch screen registers only the first touch For example if you press a finger on an area of the screen that is not touch sensitive pressing a sensitive area with...

Страница 7: ...acer AdaptiView display screen are described in detail in this section In Figure 1 three areas are identified which correspond to the following subsections 1 Chiller Status Area p 8 2 Main Display Are...

Страница 8: ...anual override button If a manual override exists and no active alarm exists that affects the entire chiller the manual override button appears instead of the alarm indicator button If a manual overri...

Страница 9: ...e 2 Home screen touch targets and buttons Touch target Description This compressor touch target chiller provides information on Compressor Running Status Differential Oil Pressure Touch anywhere on th...

Страница 10: ...The motor touch target provides information on Average line current Frequency if adjustable frequency drive is configured Touch anywhere on the touch target to view the Motor component screen Informa...

Страница 11: ...inactivity the screen dims and a screen saver Figure 2 appears in the main display area The screen saver also appears if you touch the animated graphic on the home screen Alternately if you touch the...

Страница 12: ...elated to that component see the example in Figure 3 You can use the shortcut buttons at the top of each of the component screens location in Figure 3 to view the other components screens Appendix Dat...

Страница 13: ...ed on the button Table 3 provides a description of each button 1 Table 3 Main menu area Button Description Touch the Alarms button to view the Alarms screen If there is an active alarm the button flas...

Страница 14: ...can stop the chiller in two ways Normally which involves stopping the various components sequentially in order to protect them from damage Immediately which shuts down all the components at once and s...

Страница 15: ...the chiller immediately touch the Immediate Shutdown button To cancel shutdown touch the Cancel Shutdown button Restarting the Chiller Touch the Auto button to initiate the chiller restart process Yo...

Страница 16: ...ologically with the most recent at the top of the list as shown in Figure 6 This example shows the default view which appears each time you return to the screen Note A page number appears in the lower...

Страница 17: ...on you select becomes shaded and the list appears Sorting Alarms To sort alarms by a category other than date and time touch one of the other column headings in the table The column heading responds b...

Страница 18: ...g alarms Non latching alarms automatically disappear from the active alarms list and re appear in the historic alarms list when the conditions that caused them are resolved Other Alarm Indicators In a...

Страница 19: ...reshes every 2 5 seconds Viewing the Reports Screen Touch the Reports button in the main menu area Figure 1 p 7 to view the Reports screen The Reports screen contains the following buttons Log Sheet A...

Страница 20: ...ing a Custom Report You can create a custom report in which you specify the type and order of data that it contains Items available to select for a custom report are grouped according to subsystem see...

Страница 21: ...order by using the down arrows that appears in the right box and by adding them one at a time in the order in which you want them to appear in your report 5 To save and view your custom report touch...

Страница 22: ...It responds by changing to blue You can use the arrows to scroll through the rest of the items that can be removed from the custom report Then touch Remove to move the selected item to the box on the...

Страница 23: ...odes screen Chillers operate in one of the top level operating modes shown in Table 5 The table gives a description of the top level modes and lists the submodes that correspond to each top level mode...

Страница 24: ...it MIN SEC a Waiting to Start Unit is waiting for tasks required prior to compressor start to be completed Waiting For Condenser Water Flow Establishing Oil Pressure Pre Lubrication Time MIN SEC a Res...

Страница 25: ...acity will appear for only 10 seconds Satisfied Need to Cool will appear for only 10 seconds a MIN SEC refers to a count down timer that appears on the screen to indicate how long the submode will rem...

Страница 26: ...Data Graphs Screen Touch the Data Graphs button in the main menu area Figure 1 p 7 to view the Data Graphs screen Figure 11 Each button on the screen links to a data graph The buttons under the Defau...

Страница 27: ...is The X axis scale defaults to the most recent one hour with 15 minutes in between the time labels that appear across the bottom of the graph You can change the scale from the last 12 minutes to the...

Страница 28: ...ton at the bottom of a data graph that you want to edit see Figure 12 as an example The Set Axis Range screen appears Figure 13 The screen shows the minimum and maximum values for that particular grap...

Страница 29: ...Points screen appears Figure 14 2 Touch the Add Remove Data Points button at the bottom of the screen The Add Remove screen appears Figure 15 p 30 pre populated with data points from the default data...

Страница 30: ...e item in the right box It responds by changing to blue Touch Remove to move the selected item to the left box To remove all of the items in the right box to the left box touch Remove All A confirmati...

Страница 31: ...uch the Create Custom button at the top left of the Data Graphs screen Figure 11 p 26 The Add Remove screen appears see Figure 15 p 30 but with no data on the screen 2 Continue by following steps 3 th...

Страница 32: ...int touch the Edit button in the row for the data point you want to edit The Edit Data Point screen appears Figure 17 p 32 2 Touch the button in each category Line Style Y Axis Color that represents h...

Страница 33: ...s screen Equipment Settings identifies a column of buttons located on the screen see the outlined column in Figure 18 The buttons are Chiller Settings Feature Settings Chiller Water Reset Manual Contr...

Страница 34: ...on displays the name of a setting and its current value Figure 19 Touch any button to view a screen where you can change the setting for the feature shown on the button Note A page number appears in t...

Страница 35: ...ler Settings screen 2 Touch the button that shows the equipment setting you want to change A screen that allows you to change the equipment setting appears There are two types of these screens For scr...

Страница 36: ...buttons See an example in Manual Control Settings p 42 Touching Apply is the same as touching Save except that you remain at the current screen after the change is communicated to the Tracer UC800 con...

Страница 37: ...fferential to Start Valid numerical range appears on screen Differential to Stop Valid numerical range appears on screen Evaporator Leaving Water Temperature Cutout Valid numerical range appears on sc...

Страница 38: ...See Table 7 for an explanation of how this process works Table 7 Setpoint source choices and corresponding arbitration Priority BAS Ext FP Ext FP Front Panel First Setpoint from the BAS is used Setpo...

Страница 39: ...riate source button on the Setpoint Source screen 3 Touch Save to complete the change Note The change applies to all arbitrated setpoints Changing the setpoint source from the Setpoint Source button o...

Страница 40: ...touch the Chiller Settings button The Chiller Settings screen appears 3 From the Chiller Settings screen touch an arbitrated setpoint The setpoint screen for that specific arbitrated setpoint appears...

Страница 41: ...ons External Chilled Water Setpoint Enable Disable External Current Limit Setpoint Enable Disable Ice Building Enable Disable Hot Gas Bypass Enable Disable Hot Gas Bypass Maximum Timer Enable Disable...

Страница 42: ...Setpoint if in Heating mode Evap Leaving Water Temp Cond Leaving Water Temp if in Heating mode Evaporator Pump Override On Off Auto On Evaporator Pump Manual Override Time Remaining Evap Water Flow S...

Страница 43: ...and Apply and Save buttons appear at the bottom of the screen Note The Compressor Control Signal screen provides up down arrow keys and numerical fields for selecting a value 4 To save your change do...

Страница 44: ...44 CTV SVU02A EN Equipment Settings Figure 25 Manual Control Settings screen Evaporator Pump Override shown...

Страница 45: ...Touch the Settings button in the main menu area see Main Menu Area p 13 to view the Settings screen Display Settings identifies a column of buttons located on the screen see Figure 26 The buttons are...

Страница 46: ...e Format Brightness Unit System Pressure Units Backlight Timeout Each of the buttons in Figure 27 shows the name of a display preference and its format current value Touch any of these buttons to view...

Страница 47: ...hows that format you prefer 2 Touch Save to confirm your selection and to return to the Display Preferences screen Date Format Use the Date Format screen to choose from the following date formats MMDD...

Страница 48: ...hoose from the following pressure units kPaA default if SI is chosen for display units kPaG PSIA default if Inch Pound is chosen for display units PSIG Backlight Timeout Use the numerical keypad on th...

Страница 49: ...value on the Language screen The button that displays the current value is shaded see the English button in Figure 29 as an example To change the language 1 Touch the button that identifies the langua...

Страница 50: ...line on the screen Above the center line the following date and time attributes appear Month Day Year Hour Minute AM PM To change the date or time 1 Touch the square presenting the attribute you want...

Страница 51: ...isable the Tracer AdaptiView display screen for 15 seconds so that you can clean the screen without it responding to touch During this time the screen is black with a number in the center that counts...

Страница 52: ...nly when you try to change a setting that is protected by security or when you touch the Log in button from the Settings screen Viewing the Settings Screen Touch the Settings button in the main menu a...

Страница 53: ...rs Figure 33 Note If you are logged out the Log in screen appears 2 Touch the Disable button The button becomes shaded 3 Touch Save The Settings screen appears with only the Security button visible Th...

Страница 54: ...of security To log in 1 Touch the Log in button The Log in screen appears Figure 34 2 Use the keypad to enter your PIN The PIN is a four digit number which was configured for your system with the Trac...

Страница 55: ...s Logging Out To log out 1 Touch the Log out button A confirmation screen appears Figure 35 2 Touch Yes to confirm that you want to log out The Settings screen appears with a Log in button on it Figur...

Страница 56: ...Communication Check power and communication cables Re attempting connection in X seconds Communication is not established The Ethernet cable and or the power cable may be disconnected Check the conne...

Страница 57: ...Override screen Evap Water Flow Status Evap Leaving Water Temp Evap Entering Water Temp Calculated Chiller Capacity Evaporated Saturated Rfgt Temp Evaporator Rfgt Pressure Evap Approach Temp Approx Ev...

Страница 58: ...rature IGV 1 Percent Open IGV 1 Position Steps IGV 2 Percent Open IGV 2 Position Steps Compressor Rfgt Discharge Temp HGBP Time Motor Active Current Limit Setpoint button links to Active Current Limit...

Страница 59: ...continued AFD Transistor Temp MTC Switch Motor Coolant Temperature Starter Energy Consumption Resettable Starter Energy Consumption Last Reset Starter Energy Consump Non Reset Starter Power Demand Sta...

Страница 60: ...X X F C Evaporator Water Flow Switch Status Flow No Flow Condenser Cond Entering Water Temp XXX X F C Cond Leaving Water Temp XXX X F C Cond Sat Rfgt Temp XXX X F C Cond Rfgt Pressure XXX X PSI kPa Co...

Страница 61: ...er Current L3 XXXX A Starter Voltage AB XXXXX X V Starter Voltage BC XXXXX X V Starter Voltage CA XXXXX X V Starter Power Demand XXXX kW Starter Load Power Factor XX X Motor Winding Temp 1 XXX X F C M...

Страница 62: ...Chilled Water Setpoint XXX X F C Active Current Limit Setpoint XXX X Refrigerant Type XXXXX Refrigerant Monitor XXX X ppm Compressor Starts XXXX Compressor Running Time XX XX Hr Min Compressor Refrige...

Страница 63: ...d Leaving Water Temp XXX X F C Condenser Saturated Rfgt Temp XXX X F C Condenser Refrigerant Pressure XXX X PSIA kPaA Condenser Approach Temperature XXX X F C Cond Water Flow Status Flow No Flow Cond...

Страница 64: ...l Active Base Loading Setpoint Active Base Loading Setpoint Source Compressor Refrigerant Discharge Temperature Compressor Running Compressor Running Time Compressor Starts Inboard Bearing Temperature...

Страница 65: ...enser Entering Water Temperature Second Condenser Leaving Water Temperature Condenser Pump Override Time Remaining Condenser Pump Override Differential Refrigerant Pressure Head Pressure Control Statu...

Страница 66: ...r Winding Temperature 1 Motor Winding Temperature 2 Motor Winding Temperature 3 Motor Coolant Temperature MTC Switch Restart Inhibit Time MP Starter Average Phase Voltage Starter Current L1 RLA Starte...

Страница 67: ...Setpoint Left Y axis Evaporator Leaving Evaporator Temperature Left Y axis Evaporator Entering Water Temperature Left Y axis Condenser Leaving Water Temperature Left Y axis Condenser Entering Water Te...

Страница 68: ...RLA Left Y axis Starter Current L3 RLA Left Y axis Starter Voltage Phase AB Right Y axis Starter Voltage Phase BC Right Y axis Starter Voltage Phase CA Right Y axis Graph data point Axis Active Hot Wa...

Страница 69: ...ncy Left Y axis IGV 1 Position Left Y axis Chiller Control Signal Left Y axis Compressor Refrigerant Discharge Temperature Right Y axis Graph data point Axis Oil Differential Pressure Left Y axis Oil...

Страница 70: ...ve Hot Water Setpoint Condenser Leaving Water Temperature Condenser Entering Water Temperature Condenser Saturated Refrigerant Temperature Outdoor Air Temperature Condenser Refrigerant Pressure Conden...

Страница 71: ...ent L2 Current L3 Current L1 Current L1 A Current L2 A Current L3 A Starter Voltage AB Starter Voltage BC Starter Voltage CA Motor Winding Temperature 1 Motor Winding Temperature 2 Motor Winding Tempe...

Страница 72: ...ne office or e mail us at comfort trane com Literature Order Number CTV SVU02A EN Date March 2009 Supersedes New Trane has a policy of continuous product and product data improvement and reserves the...

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