Troubleshooting
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Troubleshooting
Troubleshooting
Problem
Possible cause
Possible solution
Cannot switch
phone on
Battery out of power
Charge the battery (see page 34)
Battery not installed correctly
Ensure that the battery is inserted correctly
Phone switches
off automatically
Battery out of power
Charge the battery (see page 34)
Cannot charge
battery
Battery not installed correctly
Ensure that the battery is inserted correctly
AC charger not connected
Ensure that the AC charger is connected to
the phone and to a working AC outlet.
Connectors are dirty
Clean the connectors of the AC charger
and battery
Battery has worn out
Replace the battery
Battery or AC charger is damaged Replace the battery or charger. Contact
your dealer for assistance
Battery loses
power quickly
Power Management
and
Backlight level
settings need to
be adjusted.
Adjust settings to optimise power