81
Chapter 9: Troubleshooting
– Co
nn
ect with LAN cable
s
, if po
ss
ible, a
n
d check
co
nn
ectio
n
s
tability.
– Repeat the wi
r
ele
ss
n
etwo
r
k
s
et
u
p p
r
oced
ur
e a
n
d check
co
nn
ectio
n
s
tability.
The DMS name is not displayed
•
The LAN cable
s
, if
us
ed, a
r
e
n
ot co
nn
ected p
r
ope
r
ly
(
-
p. 23).
•
The WLAN, if
us
ed, i
s
n
ot co
n
fig
ur
ed p
r
ope
r
ly.
•
The
n
etwo
r
k
s
et
u
p o
n
the Se
r
ve
r
i
s
i
n
co
rr
ect. Make
sur
e both
the DMS a
n
d TV a
r
e
us
i
n
g the
s
ame
n
etwo
r
k type (DHCP/
ma
nu
al) a
n
d have compatible
n
etwo
r
k
s
etti
n
g
s
.
•
Too ma
n
y DMS
s
a
r
e co
nn
ected. Yo
u
ca
nn
ot co
nn
ect mo
r
e
tha
n
32
s
ha
r
i
n
g device
s
at o
n
e time.
•
The DMS i
s
n
ot t
urn
ed ON.
•
The “
s
e
r
ve
r
” i
s
n
ot a DMS device.
•
Check the fi
r
ewall a
n
d
s
t
r
eami
n
g
s
etti
n
g
s
o
n
the DMS.
Wireless network problems
•
Check that the
r
o
u
te
r
/AP (Acce
ss
poi
n
t) powe
r
i
s
ON.
•
Afte
r
s
ta
r
ti
n
g wi
r
ele
ss
n
etwo
r
k
s
et
u
p, co
n
fi
r
m that the
n
etwo
r
k i
s
co
n
fig
ur
ed p
r
ope
r
ly by pe
r
fo
r
mi
n
g the
n
etwo
r
k
co
nn
ectio
n
te
s
t (
-
p. 68).
•
Check the
r
o
u
te
r
/AP’
s
co
nn
ectio
n
s
tat
us
(
-
p. 66).
•
If the
r
o
u
te
r
/AP doe
s
n
ot
su
ppo
r
t PBC o
r
WPS, Ea
s
y Set
u
p
(PBC) will
n
ot wo
r
k eve
n
if the p
us
h-b
u
tto
n
i
s
p
r
e
ss
ed.
•
If the available
r
o
u
te
r
/AP li
s
t i
s
n
ot di
s
played i
n
Ea
s
y Set
u
p
(PBC) o
r
A
ss
i
s
ted Set
u
p, the powe
r
of the
r
o
u
te
r
/AP may be
OFF. Check that it i
s
ON, a
n
d the
n
t
r
y
r
e-
s
ta
r
ti
n
g the
s
ca
n
fo
r
available
r
o
u
te
rs
/AP
s
.
•
Refe
r
to the
r
o
u
te
r
/AP’
s
i
ns
t
ru
ctio
n
ma
nu
al.
NET TV or Widget problems
•
If the date a
n
d time di
s
play o
n
the NET TV me
nu
i
s
w
r
o
n
g,
t
urn
off the TV, a
n
d t
urn
it o
n
agai
n
.
•
NET TV o
r
Widget
s
may
n
ot be immediately available afte
r
t
urn
i
n
g the TV o
n
while the
s
y
s
tem i
s
booti
n
g.
•
Whe
n
NET TV o
r
Widget
s
doe
sn
't ope
r
ate p
r
ope
r
ly (a
me
ss
age wi
n
dow i
s
di
s
played whe
n
o
r
i
s
p
r
e
ss
ed), do o
n
e of the followi
n
g:
1) T
urn
off yo
ur
TV. Afte
r
30
s
eco
n
d
s
, t
urn
it o
n
.
2) T
urn
off the TV a
n
d
un
pl
u
g the powe
r
co
r
d. Afte
r
1 mi
nu
te,
pl
u
g the powe
r
co
r
d i
n
a
n
d t
urn
o
n
the TV.
3) Pe
r
fo
r
m the Re
s
et Yahoo! TV Widget
s
p
r
oced
ur
e
(
-
p. 72).
4) Pe
r
fo
r
m the Re
s
et Facto
r
y Defa
u
lt
s
p
r
oced
ur
e (
-
p. 53).
•
Co
n
te
n
t delive
r
ed by NET TV o
r
Widget
s
a
r
e the
r
e
s
po
ns
ibility
of the Co
n
te
n
t Se
r
vice P
r
ovide
r
. Co
n
tact the Se
r
vice P
r
ovide
r
to di
s
c
uss
a
n
y co
n
te
n
t i
ssu
e
s
.
Media Player problems
•
E
nsur
e that the device
s
(Di
s
play a
n
d Se
r
ve
r
) a
r
e co
nn
ected
co
rr
ectly.
•
I
n
co
rr
ect behavio
r
may occ
ur
whe
n
us
i
n
g a USB HUB
co
nn
ectio
n
.
•
Photo file
s
that we
r
e p
r
oce
ss
ed a
n
d edited
us
i
n
g the PC’
s
applicatio
n
s
oftwa
r
e may
n
ot be viewable.
•
Whe
n
viewi
n
g co
n
te
n
t that
su
ppo
r
t
s
two o
r
mo
r
e fo
r
mat
s
the
di
s
play may
s
elect o
n
e fo
r
mat a
u
tomatically.
•
Copy
r
ight p
r
otected co
n
te
n
t
s
to
r
ed o
n
the DMS may
n
ot be
playable o
n
the di
s
play.
•
Co
n
te
n
t playback
s
tability may be affected by heavy
n
etwo
r
k
t
r
affic.
•
Co
n
te
n
t o
r
igi
n
ally
r
eco
r
ded o
n
a PC may
n
ot play co
rr
ectly.
•
Set the media
s
ha
r
i
n
g of the DMS co
rr
ectly, acco
r
di
n
g to the
DMS i
ns
t
ru
ctio
n
ma
nu
al.
•
Co
n
fi
r
m that the co
n
te
n
t
s
of eithe
r
the DMS o
r
the USB
s
to
r
age device a
r
e i
n
fo
r
mat
s
that a
r
e
su
ppo
r
ted by thi
s
TV
(
-
p. 75, 76, o
r
77).
•
Depe
n
di
n
g o
n
the DMS, acce
ss
may be limited by the MAC
add
r
e
ss
. Set the
s
e
r
ve
r
acco
r
di
n
g to the DMS’
s
i
ns
t
ru
ctio
n
ma
nu
al. Thi
s
TV’
s
MAC Add
r
e
ss
ca
n
be co
n
fi
r
med i
n
the
Netwo
r
k Set
u
p po
r
tio
n
of the U
s
e
r
Me
nu
(
-
p. 67).
For DLNA CERTIFIED
™
Player
•
Depe
n
di
n
g o
n
the DMS, it may take time to di
s
play the li
s
t.