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Chapter 9: Appendix
Limited United States Warranty
for LCD Televisions
Toshiba America Information Systems, Inc. (“TAIS”) makes
the following limited warranties to original consumers in
the United States.
THESE LIMITED WARRANTIES EXTEND TO THE
ORIGINAL CONSUMER PURCHASER OR ANY
PERSON RECEIVING THIS LCD TELEVISION
AS A GIFT FROM THE ORIGINAL CONSUMER
PURCHASER AND TO NO OTHER PURCHASER OR
TRANSFEREE. LCD TELEVISIONS PURCHASED
IN THE U.S.A. OR PUERTO RICO AND USED
ANYWHERE OUTSIDE OF THE U.S.A. OR PUERTO
RICO, INCLUDING, WITHOUT LIMITATION, CANADA
AND MEXICO, ARE NOT COVERED BY THESE
WARRANTIES. LCD TELEVISIONS PURCHASED
ANYWHERE OUTSIDE OF THE U.S.A. OR PUERTO
RICO, INCLUDING, WITHOUT LIMITATION, CANADA
AND MEXICO, AND USED IN THE U.S.A., ARE NOT
COVERED BY THESE WARRANTIES.
Limited One (1) Year Warranty on Parts and Labor
TAIS WARRANTS THIS LCD TELEVISION AND
ITS PARTS AGAINST DEFECTS IN MATERIALS
OR WORKMANSHIP FOR A PERIOD OF ONE
(1) YEAR FROM THE DATE OF ORIGINAL
RETAIL PURCHASE. DURING THIS PERIOD,
TAIS WILL, AT TAIS’ SOLE DESCRETION,
REPAIR OR REPLACE A DEFECTIVE PART/
PRODUCT WITH A NEW OR REFURBISHED
PART/PRODUCT WITHOUT CHARGE TO
YOU FOR PARTS OR LABOR. ANY PART OR
PRODUCT REPLACED UNDER THIS LIMITED
WARRANTY BECOMES THE PROPERTY
OF TAIS. IN SOME CASES, YOU MAY BE
RESPONSIBLE FOR DELIVERING THE
PRODUCT TO A SERVICE PROVIDER.
Rental Units –
The limited warranty period begins on the date of the
first rental or thirty (30) days after the date of shipment
to the rental firm, whichever comes first.
Your Responsibility –
Read the owner’s manual thoroughly before installing
or operating this LCD Television. Complete and mail
the enclosed product registration card (if provided) or
register your LCD Television online at
http://register.toshiba.com.
Registration of your LCD
Television will enable TAIS to contact you in the unlikely
event a safety notification is required under the U.S.
Consumer Product Safety Act.
Failure to complete and
return the product registration card does not diminish your
warranty rights.
THE ABOVE WARRANTIES ARE SUBJECT TO THE
FOLLOWING CONDITIONS:
(1) This Limited Warranty is extended only to the original
purchaser and only covers product purchased as
new.
(2) A purchase receipt or other proof of the original
purchase date is required for warranty service.
(3) All warranty servicing of this LCD Television must be
performed by an Authorized TAIS Service Provider.
(4) The warranties from TAIS are effective only if this
LCD Television is purchased and operated in the
U.S.A. or Puerto Rico.
(5) Removal and reinstallation of product that is
mounted in such a manner as to impede normal
service is not covered under these warranties. This
includes wall mounts, custom cabinets and other
installation methods that do not provide for direct
and immediate access to the product for service
purposes. Labor service charges for set installation,
setup, adjustment of customer controls, and
installation or repair of antenna, satellite or cable
systems are not covered by this limited warranty.
(6) Reception or other problems caused by inadequate
antenna systems, misaligned satellite dishes,
improperly installed cable drops or use with non-
standard signals, or sources are your responsibility
and are not covered by this limited warranty.
(7) This limited warranty is void if the product is used
outside the range of the temperature (heat/cold)
and/or moisture operating conditions as outlined
in the product’s specification listed in the Owner’s
manual, or if the product is exposed to excessive
smoke, dust, or other airborne contaminants or
environmental conditions.
(8) Warranties extend only to defects in materials
or workmanship as limited above, and do not
extend to any LCD Television or parts that have
been lost or discarded by you or to damage to the
LCD Television or parts caused by fires, misuse,
abuse, accident, Acts of God (such as lightning or
fluctuations in electric power), improper installation,
improper maintenance, or use in violation of
instructions furnished by TAIS; use or malfunction
through simultaneous use of this LCD Television and
connected equipment; or to units that have been
modified or had the serial number removed, altered,
defaced, or rendered illegible.
(9) Product purchased “AS-IS” or “With known faults,
defects or problems” are not covered by this limited
warranty.
(10) Product previously owned or registered by a
consumer and resold is not covered by this limited
warranty.
(11) Product that is refurbished and resold is not covered
under this limited warranty.
How to Obtain Warranty Service
After following all of the operating instructions in the
Owner’s manual, review the section entitled “Concierge”
located on our Customer Support Web site at
http://support.toshiba.com.
If you find that service is
needed, follow the instructions provided on the web site
or please contact TAIS’ Consumer Solution Center toll
free at 1-800-631-3811. You must present upon request
your original bill of sale or other proof of purchase
including the serial number for in warranty service.
ALL WARRANTIES IMPLIED BY THE LAW OF ANY
STATE OF THE U.S.A., INCLUDING THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE, ARE EXPRESSLY
LIMITED TO THE DURATION OF THE LIMITED
WARRANTIES SET FORTH ABOVE. WITH THE
EXCEPTION OF ANY WARRANTIES IMPLIED BY
