52
Troubleshooting
Troubleshooting
Refer to the following checklist to troubleshoot simple problems that may occur during TV operation. If the problem
persists after trying these solutions, consult your local dealer or service outlet for assistance. Check that all
connections are properly made when using the TV with another equipment.
Symptom
Possible solution
Go to page
Power
TV/DVD does not operate.
• Make sure the power cord connection is secure.
• Try another AC outlet.
• Unplug the power cord and then plug it back in.
16
TV broadcast reception
Poor sound or no sound.
• The station or cable TV may have problems. Try another station.
• Check the volume adjustment level or the mute status.
• Check for sources of possible interference.
22
22
54
Poor picture or no picture.
• The station or cable TV may have problems. Try another station.
• Check the antenna connections; if necessary, reorient the
antenna.
• Check for sources of possible interference.
• Check the “Picture” settings.
22
11
54
29
Poor reception on some
channels.
• The station or cable TV may have problems Try another station.
• The station signal may be weak, reorient the antenna.
• Check for sources of possible interference.
22
11
54
Poor colour or no colour.
• The station or cable TV may have problems. Try another station.
• Make sure channels are saved in the TV’s memory.
• Check the “Picture” settings.
• Check the antenna connections; if necessary, reorient the
antenna.
• Check for sources of possible interference.
22
19, 21
29
11
54
Picture wobbles or drifts.
• The station or cable TV may have problems. Try another station.
• Make sure channels are saved in the TV’s memory.
• Check the antenna connections; if necessary, reorient the
antenna.
• The cable TV company is scrambling the signal.
22
19, 21
11
–
No reception.
• Check the cable TV connections.
• The station or cable TV may have problems. Try another station.
11
22
Horizontal or diagonal bars on
the screen.
• Check the antenna connections; if necessary, reorient the
antenna.
• Check for sources of possible interference.
11
54
No reception above the
channel 13.
• If an antenna is used, check the UHF antenna connections.
11
TV shuts off.
• The “Auto shut off” feature is enabled.
• The sleep timer has been activated.
• There is a power interruption.
30
22
–
Display is not shown in your
preferred language.
• Set your preferred language.
18
