Obtaining Technical Support
P/N 7010-0982
6-13
In TRU, click
Help
About
and click
Save to file
. Enter a name
for the file and save it to the computer. Attach this file to the e-
mail.
2. The system/hardware specifications for the computer running
TRU; such as, operating system and version, memory and storage
capacity, processor speed, and so forth.
3. The symptoms and/or error codes/messages that precede and
follow the problem.
4. The activities being tried when the problem occurs. If possible,
include the exact steps being taken up to when the error message
or other problem occurs.
5. How regularly the problem occurs.
Generally, a customer support representative will reply within 24
hours, depending on the severity of the problem.
Website
The Topcon website provides current information about Topcon’s
line of products. The support area of the website provides access to
frequently asked questions, configuration procedures, manuals, e-
mail support, and so forth.
To access the Topcon website, go to
http://www.topconpositioning.com
HiPerII_OM.book Page 13 Wednesday, December 15, 2010 9:07 AM
Содержание HiPer II
Страница 1: ... PERATORlS ANUAL HiPerII_OM book Page 1 Wednesday December 15 2010 9 07 AM ...
Страница 2: ...HiPerII_OM book Page 2 Wednesday December 15 2010 9 07 AM ...
Страница 4: ...ECO 3997 HiPerII_OM book Page 2 Wednesday December 15 2010 9 07 AM ...
Страница 14: ...HiPer II Operator s Manual Notes x HiPerII_OM book Page x Wednesday December 15 2010 9 07 AM ...
Страница 44: ...Introduction HiPer II Operator s Manual Notes 1 30 HiPerII_OM book Page 30 Wednesday December 15 2010 9 07 AM ...
Страница 104: ...Troubleshooting HiPer II Operator s Manual Notes 6 14 HiPerII_OM book Page 14 Wednesday December 15 2010 9 07 AM ...
Страница 118: ...Specifications HiPer II Operator s Manual Notes A 14 HiPerII_OM book Page 14 Wednesday December 15 2010 9 07 AM ...
Страница 122: ...Safety Warnings HiPer II Operator s Manual Notes B 4 HiPerII_OM book Page 4 Wednesday December 15 2010 9 07 AM ...
Страница 134: ...Warranty Terms HiPer II Operator s Manual Notes D 2 HiPerII_OM book Page 2 Wednesday December 15 2010 9 07 AM ...
Страница 138: ...HiPer II Operator s Manual Notes Index HiPerII_OM book Page 4 Wednesday December 15 2010 9 07 AM ...
Страница 139: ...HiPerII_OM book Page 1 Wednesday December 15 2010 9 07 AM ...