ThermoFisher Scientific DeviceLink Connect, Инструкция по настройке и установке

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28 | Troubleshooting DeviceLink Connect
Power
DeviceLink Connect
will not power on.
Mote is not connected
to AC power.
The device will not start on backup battery alone. It
must be connected to AC power. The backup battery
is intended to sustain operation during an
intermittent loss of AC power for a device that has
already been powered on.
Power-over-Ethernet
(PoE) cable (AC power
connection) plugged
into incorrect ports.
Ensure the PoE cable is connected to the port
labeled “Out” on the AC wall adapter. Ensure the
other end of the PoE cable is connected to the “POE
LAN” port on the back of the DeviceLink Connect
mote. (see
Step 1: Setup Your Hardware ).
DeviceLink Connect
mote power switch is
in the off position.
See Step 1: Setup Your Hardware . After connecting
the mote to AC power, you must move the switch on
the front-left of the mote to the “On” position. The
switch is slightly recessed.
Loss of AC power at
the outlet. Consult facilities to ensure AC power is provided to
the device.
Power
DeviceLink Connect
not operating on
battery during a
power failure.
Battery is dead.
The backup battery is intended to sustain operation
of the DeviceLink Connect mote for up to 3 hours
during a loss of AC power. The battery will recharge
itself when AC power is restored. If you are
experiencing battery issues, please contact technical
support.
Sensors /
Instruments
I have
commissioned my
device, but I am
only seeing one
DeviceLink Connect
device in
InstrumentConnect.
Multiple serial based
instruments connected
to a single DeviceLink
Connect mote.
The DeviceLink Connect system is designed to
support one serial based instrument connection. If
you connect multiple instruments via serial/USB to
the DeviceLink Connect, the data will appear in
InstrumentConnect under a single device. This is as
expected.
Symptom Issue Potential Cause Solution