Thermo Fisher Scientific CryoExtra CE8100 Series
Troubleshooting Quick Reference | 67
Troubleshooting Quick Reference
Symptom
Possible Causes
Fixes
Instructions
Freezer not filling
Improperly connected LN
2
supply
Verify LN
2
connections
Equipment Usage page 2
Inadequate LN
2
supply volume or
pressure
Verify adequate supply
Verify Adequate LN
2
Supply
Fill solenoid valves not opening
Verify fill solenoid resistance
Solenoid Valve Replacement
page 62
Check fill solenoid valves for
debris
Current LN
2
level at or above the
high level setpoint
Verify current LN
2
level and
level control settings
Liquid Level Settings page 26
Auto Fill disabled
Press Start Fill to verify manual
operation. Confirm auto fill
settings
Slow fills or
Long fill times
Inadequate LN
2
supply
Verify adequate supply
Verify Adequate LN
2
Supply
Clogged inline filter
Clean/replace inline filter
Inline Filter Replacement
Fill solenoid valves not opening all
the way
Verify fill solenoid resistance
Solenoid Valve Replacement
page 62
Check fill solenoid valves for
debris
Leak in plumbing or LN
2
supply
connection
Check for leaks
Plumbing Leak Check
page 61
Incorrect
temperature
readings
Restore to defaults, improperly
calibrated or requires recalibration
Recalibrate temperature sensor
Temperature Sensor
Calibration page 38
Incorrect LN
2
saturation
temperature for altitude
Verify and adjust LN
2
saturation
temperature
LN
2
Saturation Temperature
Faulty temperature probe
Confirm resistance values and
replace if necessary
Resistance Table Page 119