Home Connect™
en-us
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6.3 Wi-Fi symbols
The Wi-Fi indicator on the main control panel changes de-
pending on the status of the connection and the availability
of the Home Connect™ server.
Sym-
bol
Description
The home network is available.
The hob is not connected to the Home Con-
nect™ server.
The hob is not connected to the Wi-Fi home net-
work.
Remote maintenance is carried out.
6.4 Changing settings via the Home Con-
nect™ app
You can use the Home Connect™ app to change the set-
tings for the cooking zones and send them to the hob.
Requirements
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The hob is connected to the home network and to the
Home Connect™ app.
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In order to set the hob via the app, the basic setting
"Setting via the app" must be switched on.
1.
Select the setting in the Home Connect™ app and send
it to the hob.
Follow the instructions in the Home Connect™ app.
a
If cooking settings are transmitted to a cooking zone,
the display shows a confirmation message.
2.
Touch to confirm the setting.
a
If the setting was previously , a second confirmation
message appears.
3.
Touch to confirm the setting.
6.5 Software update
Your appliance's software can be updated using the soft-
ware update function, e.g. for the purposes of optimiza-
tion, troubleshooting or security updates.
To do this, you must be a registered Home Con-
nect™ user, have installed the app on your mobile device
and be connected to the Home Connect™ server.
As soon as a software update is available, you are in-
formed via the Home Connect™ app and can start the
software update via the app. Once the update has been
successfully downloaded, you can start installing it via the
Home Connect™ app if you are in your WLAN home net-
work (Wi-Fi). The Home Connect™ app informs you once
the installation is successful.
Notes
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You can continue to use your appliance as normal while
updates are downloading. Depending on your personal
settings in the app, software updates can also be set to
download automatically.
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We recommend that you install security updates as
soon as possible.
6.6 Remote diagnostics
The Customer Service can access your appliance via Re-
mote Diagnostics if you ask them to do so, if your appli-
ance is connected to the Home Connect™ server and if
Remote Diagnostics is available in the country where you
are using the appliance.
Tip: Further information and details about the availability
of Remote Diagnostics in your country can be found in the
Service/Support section of your local website: www.home-
connect.com.
6.7 Data Protection
Please see the information on data protection.
The first time your appliance is registered on a home
network connected to the Internet, your appliance will
transmit the following types of data to the
Home Connect™ server (initial registration):
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Unique appliance identification (consisting of appliance
codes as well as the MAC address of the installed Wi-Fi
communication module).
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Security certificate of the Wi-Fi communication module
(to ensure a secure data connection).
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The current software and hardware version of your ap-
pliance.
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Status of any previous reset to factory settings.
This initial registration prepares the Home Connect™
functions for use and is only required when you want to
use the Home Connect™ functions for the first time.
Note: Please note that the Home Connect™ functions can
be utilized only with the Home Connect™ app. Information
on data protection can be called up in the Home Con-
nect™ app.
6.8 Wi-Fi module
FCC/IC Statements
Model:
COM2
FCC ID:
2AHES-COM2
IC ID:
21152-COM2
The Home Connect™ Wi-Fi module is a communication
device designed to provide communication between appli-
ances and smart devices.
This module is integrated at the factory, under direct con-
trol of BSH Home Appliances Corporation, and is not user
serviceable or upgradable. At least 7⅞ inch (20 cm) sepa-
ration distance should be maintained from device to user.
FCC COMPLIANCE STATEMENT
CAUTION
Changes or modifications not expressly approved could
void your authority to use this equipment.
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
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This device may not cause harmful interference, and
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This device must accept any interference received, in-
cluding interference that may cause undesired opera-
tion.