Telstra VVX 410 Call Centre Phone Guide | November 2015
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Telstra VVX410 Call Centre Phone Guide
Select Message Centre (this will
direct you to
your voicemail, where
you will follow the prompts to retrieve
your messages
1
... Listen to your messages
2
... Change your mailbox Busy greeting
3
... Change your mailbox No Answer greeting
5
... Compose and send a new message
7
... Delete all messages
8
... Modify the message deposit settings for
your mailbox
*... Go to the CommPilot Voice Portal
#... Repeat this menu
New messages flagged as urgent are played
first.
The message envelope for each message is
played first (time and date, sender if known),
followed by the message itself.
Use your keypad as follows to browse your
messages (you can interrupt the message or
envelope to perform any function):
1
2
3
4
5
6
7
ERASE
8
CALL
BACK
9
MORE
OPTIONS
*
BACK TO
MAILBOX
0
#
#... Save this message
7... Erase this message
2... Repeat this message
4... Return to previous message
5... Play the message envelope
6... Go to the next message
8... Call back the caller
9... Hear additional options
*... Go back to the previous menu