Preventive Maintenance and Fault-finding
Page 6-4
Instruction Manual: Professional Receivers and Decoders (IRD)
ST.TM.TT1220.1
6.2.2
Replacement Parts
When replacement parts are required, be sure only parts specified by
TANDBERG Television (or having the same characteristics as the original
part) have been used. Unauthorised substitution may result in fire, electric
shock or other hazards.
6.2.3
Check on Completion of Servicing
Upon completion of any service or repairs to this product, ask the service
technician to perform safety checks to determine that the product is in a
safe operating condition. Also, performance and EMC checks may be
required.
6.3
Maintenance
6.3.1
Warranty
The equipment is covered by a standard TANDBERG Television warranty
service for a period of 12 months, from delivery from TANDBERG
Television.
The warranty covers the following:
•
All material defects in the equipment for a period of 12 months
•
All parts and labour charges
•
All returned items will be repaired within 30 working days from receipt
at the TANDBERG customer services facilities
•
Return of the repaired item to the customer, postage paid
•
Provide assistance to the customer through the Customer Help Desk
number, operated 24 hours a day, 7 days a week. See the customer
help desk information in the Preliminary pages in this manual
The warranty does not cover any engineering visit(s) to the customer’s
premises.
6.3.2
Extended Warranty
NOTE…
The above warranty is the basic warranty on TANDBERG Television products. This warranty might be
extended through a separate deal or purchase made with TANDBERG Television. Refer to the service
contract (if any) that came with your equipment or system for further information.
6.4
Factory Default Settings
The TT1220 is dispatched with the following factory defaults, unless
otherwise specified by the customer. These can be restored at any time
using the
restore defaults?
option found in the
advanced
submenu of the
setup
menu.
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