30450712 MPEG-4 Hi-Resolution DVR
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8.
Remote control doesn’t work
Most of the case fall into two reasons : battery problem or address mismatch.
Battery problem – Make sure that two good AAA type batteries are installed
Address mismatch – one remote control unit can be used to control multiple DVRs. Each DVR is programmed
to accept control signal from one of 256 channels. This setting can be found under MENU - > System
setting -> General ->Remote ADD to change the output channel of the remote control unit to match one
particular DVR (represented by Channel # 1 to 256), aiming at the DVR, press the “ADD” button which is
located at the right upper corner of the remote control There should be a message displaying on the local
monitor “ADDRESS ---“. Use the remote control’s number keys to input the DVR’s channel number and press
the Enter button
If you cannot get the “ADDRESS___” message and the connection of the local monitor is correct, please call
your vendor for support
9.
Can’t control PTZ or speed dome
□
Check the connection between the DVR and PTZ or speed dome
□
Check the setting the setting can be found under MENU ->SYSTEM SETTING->PTZ control
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The address and protocol should be matched with ones in PTZ or speed dome
10.
F
ail to connect to network
□
If the “fail to connect to one IP address” dialog box pops up, the system is indicating that there are
some problem for the connection between DVR and the computer. Check IP address and other network
setting Use “Ping” command to check connection problem
□
If the “This user has logged in” dialog box pops up, the system is indicating that some other user has
used this name and is logged in please use another name to login
11.
After I logged in the DVR, why the image quality is not good and sometimes has drag mark at the
beginning?
If the image can recover within 5 minutes, it is normal
12.
What kind of external equipment could be connected the DVR?
It can work together with special keyboard, various matrix units, various control decoder, alarm input and
output devices and access control
