
147
Appendix
Problem
Solutions
If I want to sync with
a server, what type
of server must I be
using?
In order to synchronize directly with a
server, your mailbox must reside on a
Microsoft Exchange 2003 Server. To
synchronize task items, the server must
be running Microsoft Exchange 2003
Server, Service Pack 2. Contact your IT
administrator if you are unsure what type
of mail server is being used.
Can I synchronize
and view
attachments?
Yes, Windows Mobile supports
downloading and viewing attachments
in e-mail. The types of files you can view
depend on the viewing software that is
installed on your device. Check with your
service provider for a list of file viewers
that is available on your phone.
I cannot create a
‘Partnership’ while
using ActiveSync.
What do I do?
Connecting as a ‘Guest’, you will be
able to move files between the PC and
device, install and remove applications
from the device and use the pass-through
features to access any network or Internet
connections your PC may have available.
NOTE: For more information on
ActiveSync, refer to the related chapter in
this user manual, or visit here:
http://www.microsoft.com/windowsmobile/
help/smartphone/supportsetup.aspx
To download the latest version of
ActiveSync for your phone, visit here:
http://www.windowsmobile.com.
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