T-Home Comfort Pro S, Руководство по установке

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Telephony Frequently Asked Questions
Question: One of the features
(e.g. call diversion) on one of the
telephones cannot be used even
though the feature has been
configured in the Configurator of
the Comfort Pro S.
Make sure the user configured for this telephone belongs to a user
group that has access to this feature ( Configurator , User Manager:
User and User groups menus). Some features cannot be used until
the system PIN is changed.
Question: Nothing is indicated on
the display of one of the
connected ISDN telephones.
You have connected the ISDN telephone to an external S
0
port
(RJ-45 socket). These ports are intended for connection to the NTBA
only. Connect the telephone to an internal S
0
port (pressure ter-
minal).
Question: Calls can be made but
not received with one of the ISDN
telephones.
The internal call number that has been configured for this ISDN tele-
phone in the Configurator ( PBX Configuration: Ports: S0 menu)
must also be configured as an MSN on the ISDN telephone itself.
For further information, refer to the User Guide of your ISDN tele-
phone.
Question: An ISDN telephone
always rings, if another telephone
on the S
0
bus is being called.
This case also requires configuring the MSN on the ISDN telephone
(see above answer).
Question: It is not possible to
configure Call Distribution:
Outgoing for multi-terminal
access.
You have configured multi-terminal access and system access in
parallel. All outgoing calls are therefore established via system
access, and outgoing call distribution can be configured for system
access only ( Configurator , Call Distribution menu).
A specific MSN can be seized for individual calls by means of a
code number procedure. For further information, refer to the “Oper-
ation on Standard Terminals”user guide.
Question: What are some of the
causes for problems when sending
and/or receiving faxes?
In frequent cases, the reason may be found in a problem with the
ISDN-L1 reference clock distribution. The L1 clock is delivered from
the network provider. An unclean L1 clock distribution and the intro-