T-Home Comfort Pro S, Руководство по установке

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Frequently Asked Questions Telephony
– Configuration of System- / Multi-terminal access OK?
– Port is connected to the NTBA?
– Faultless Cabling?
– Terminating resistors properly configured?
Question: The Comfort Pro S is
connected to an NTBA with a multi-
terminal configuration. Why is it
not possible to establish external
connections?
With the original factory setting, an additional external S
0
port is set
for an NTBA in the communications system configuration; this addi-
tional port will be used first to seize a trunk line.
Deactivate the second S
0
port in the Configurator ( PBX Configu-
ration: S
0
menu).
Question: One of the telephones
is not functioning at all.
Make sure the telephone has been properly connected. Please read
the explanations under Port assignment, Termination,
Cable Length starting on page 40.
Check also whether the appropriate port has been configured cor-
rectly in the Configurator ( PBX Configuration: Ports menu). For IP
system telephones, verify if PoE is enabled in the NET Configu-
ration : LAN menu. Please pay attention to the notes about the
Power Supply Unit under Comfort Pro P System Telephones:
Extensions and Accessories starting on page 53.
Question: It is not possible to
make external calls with one of the
telephones.
Check whether a user is configured for the telephone. Otherwise the
settings of the Guests user group are valid for the telephone. To
standard, this user group has no external call authorisation.
Make sure the user configured for this telephone belongs to a user
group with external line access ( Configurator , User Manager: User
groups menu).
Check also whether the internal call number of this telephone has
been configured for incoming call distribution ( Configurator , PBX
Configuration: Call Distribution menu).