Incoming Calls
35
Synapse SB67035 Deskset User’s Guide
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C
H A P T E R
3
I
NCOMING
C
ALLS
When a call comes in, the Deskset rings and the incoming call information appears as
shown in
Figure 16 on page 36
. The screen displays the caller’s name and number (if
available). If there is more than one incoming call, they are displayed on the five Call
Appearances or up to four Line Appearances on the screen. You can answer or ignore
each call.
You can also answer calls with an optional cordless headset. When you hear the ring,
press
ON/
OFF
on the headset. If you have an analog telephone such as a conference
phone connected via an optional Analog Terminal Adapter (ATA), you can also answer
phone calls with that telephone.
The procedures in this chapter apply to both Call Appearance and Line Appearance
mode, unless otherwise noted.
The following sections describe handling incoming calls:
“Incoming Call Screen” on page 36
“Incoming Call Indication” on page 37
“Answering a Call” on page 39
“Ignoring a Call” on page 40
“Call Screening” on page 42
“Auto Answering” on page 43
“Answering Calls in the Call Queue” on page 45.
