Symantec SERVICEDESK 7.0 MR2, Руководство по внедрению

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Table 5-3
Options on the Server Roles page (continued)
Description Option
Lets you install the ServiceDesk portal, which is the interface for using ServiceDesk. The
portal and the portal core are required for the ServiceDesk installation.
See “About the ServiceDesk portal” on page 145.
ServiceDesk Portal
ServiceDesk Portal
Core
Install Location page
This page lets you specify the ServiceDesk installation folder and the Start menu
folder for the ServiceDesk shortcuts. This page appears during the ServiceDesk
installation but only if you clicked the Show Advanced Settings During
Installation option on the Server Roles page.
See “Installing the ServiceDesk application software on the ServiceDesk server
computer” on page 61.
Table 5-4
Options on the Install Location page
Description Option
Specifies where to install ServiceDesk or Workflow Designer.
You can leave the default or type a new folder name.
The default installation folders are as follows:
■
drive :\ program files
folder \Altiris\ServiceDesk7
■ drive :\ program files folder \Altiris\Workflow
Designer
Install Location
Determines whether shortcuts for ServiceDesk are installed on
the Start menu on the ServiceDesk server computer.
The options are as follows:
■
You can select or type the folder name in the Start menu in
which to create the ServiceDesk shortcuts.
Most organizations use this option.
■
You can check Do not create shortcuts.
This option is used in rare cases only.
The setting for placing shortcuts on the Desktop or the Quick
Launch toolbar are configured on the Process Manager
Configuration page.
See “Process Manager Configuration page” on page 78.
Start Menu Folder
Installing ServiceDesk
Install Location page
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