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Chapter 6

Troubleshooting

75

Control Panel Problems

TABLE 6-2

describes the corrective action for problems with the control panel.

Robotics Problems

TABLE 6-3

describes the corrective action for problems with library robotics.

TABLE 6-2

Control Panel Problems

Problem

Corrective Action

The control panel is blank.

Contact an authorized field service engineer.

The control panel does not
respond to touch.

Contact an authorized field service engineer.

An error message appears
in the display

Write down the details of the error message, including the
SK, ASC, and ASCQ numeric values. Then, press Okay to
clear the message. For instructions about resolving the error,
refer to the Sun StorEdge L1000 Service Manual.

TABLE 6-3

Robotics Problems

Problem

Corrective Action

The robot does not move at
power up.

Be sure that all internal packing materials (foam pads and tie
wraps) were removed during the installation procedure.
Check the Stop and Standby buttons; be sure the library is
on-line and the Stop button is disabled.

The gripper partially grips a
tape cartridge.

Issue a Move Cartridge command to move the cartridge
from the gripper to an empty storage element.

The barcode reader on the
gripper fails.

Verify that nothing obstructs the reader. Then, restart the
library. If the problem continues, contact a field service
engineer.

The robot times out or fails
during an operation.

Check that the tape cartridge involved in the operation is
properly positioned in the bin or drive and ready to be
picked. Check that the robot is not obstructed in any way.
Retry the operation. If it still fails, contact a field service
engineer.

Содержание StorEdge L1000

Страница 1: ...03 4900 USA 1 650 960 1300 fax 1 650 969 9131 A Sun Microsystems Inc Business Sun StorEdge L1000 User s Guide Part No 805 4823 10 Revision A May 1998 Sun Microsystems Computer Company Send comments about this document to smcc docs sun com ...

Страница 2: ...crosystems Inc 901 San Antonio Road Palo Alto CA 94303 4900 Etats Unis Tous droits réservés Ce produit ou document est protégé par un copyright et distribué avec des licences qui en restreignent l utilisation la copie la distribution et la décompilation Aucune partie de ce produit ou document ne peut être reproduite sous aucune forme par quelque moyen que ce soit sans l autorisation préalable et é...

Страница 3: ...of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residen...

Страница 4: ... Notice Avis DOC Classe A This Class A digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada ...

Страница 5: ...cheBroches paralléus avec une broche de mise à la terre configuration NEMA 5 15P CordonType SJT trifilaire 16 AWG 1 5 mm2 ou 18 AWG 1 0 mm2 LongueurMaximum 15 pieds 4 5 m CapacitéMinimum 10 A 125 V Zu Ihrer Sicherheit Vorsicht Um Feuergefahr und die Gefahr eines elektrischen Schlages zu vermeiden Darf das Gerät weder Regen noch Feuchtigkeit ausgesetzt werden Um einen elektrischen Schlag zu vormeid...

Страница 6: ...ithium Le Dallas Semiconductor DS1225AB 200 sur la carte Robotic Contoller contient une pile au lithium Le lithium peut est matériel dangereux Jeter cette pile conformément aux lois locales d état et fédérales ACHTUNG Die Bandbibliothek enthält eine Lithiumbatterie Der Halbleiter Dallas DS1225AB 200 auf dem Roboter Controller enthält eine Lithiumbatterie Lithium gilt als Schadstoff Bei der Entsorg...

Страница 7: ...ntation xxii Ordering Sun Documents xxii Sun Documentation on the Web xxiii Sun Welcomes Your Comments xxiii 1 Library Description 1 Configuration Options 3 Library Elements 4 Library Robotics 5 Operator Accessible Components 6 Front Panel 6 Control Panel 7 Front Doors 7 Load Port 8 Load and Bulk Packs 8 Back Panel 9 ...

Страница 8: ...e Library 16 Positioning a Rackmount Library 16 To Determine the Mounting Position 17 To Remove the Slide Rails from the Tray 18 To Mount the Slide Rails in the Rack 19 To Install the Tray 21 To Adjust the Slide Rail 22 To Mount the Library 24 To Secure the Library to the Rack 25 Preparing and Inserting Tape Cartridges 26 To Label a Tape Cartridge 26 To Write Protect a Cartridge 27 To Write Enable...

Страница 9: ... Main Display Area 40 Control Panel Navigation 40 Library Status Information 41 Overview Screen 41 Tapes Screen 43 Performing Manual Operations 44 To Turn the Library On 44 To Place the Library On line 44 To Place the Library Off line 45 To Turn the Library Off 45 To Insert Tape Cartridges 45 To Open the Library Doors 47 To Manually Eject a Cartridge 47 4 Operator Commands 51 Accessing the Operato...

Страница 10: ...Library 59 Exercising the Library 60 To Exercise the Library 60 Unloading a Drive 61 To Unload a Drive 61 Unloading the Load Port 62 To Unload the Load Port 62 5 Service Commands 63 Accessing the Service Screen 63 Generating Reports 65 Testing the Library 68 To Perform a System Test 68 Initializing Nonvolatile Information 70 To Execute Nonvolatile Memory Commands 70 Changing Passwords 71 To Change...

Страница 11: ...84 To Install Internal Packing Materials 85 To Secure the Load and Bulk Packs 87 To Disconnect Library Cables 88 To Remove the Library from the Rack 89 Shipping the Library 90 To Pack the Library 90 To Receive the Library 94 To Uncrate the Library 95 Moving the Library to the New Location 96 To Move the Standalone Unit 96 To Move the Rackmount Unit 97 To Move the Library and Rack Together 97 To Mo...

Страница 12: ...xii Sun StorEdge L1000 User s Guide May 1998 To Remove the Load and Bulk Packs 98 To Remove the Extension Axis Packing Materials 99 Reinstalling the Library 99 Glossary 101 Index 103 ...

Страница 13: ...ulk Packs 8 FIGURE 1 8 Back Panel Standalone Model 9 FIGURE 2 1 Floor Space Requirements Standalone Library 12 FIGURE 2 2 Floor Space Requirements Rackmount Library 13 FIGURE 2 3 AC Power Receptacle 14 FIGURE 2 4 Positioning the Slide Assembly 17 FIGURE 2 5 Removing the Slide Rails 18 FIGURE 2 6 Installing the Slide Rails 20 FIGURE 2 7 Installing the Tray 21 FIGURE 2 8 Slide Assembly Top View 22 F...

Страница 14: ...ape Drive Status 42 FIGURE 3 4 Tapes Screen 43 FIGURE 3 5 Inserting a Tape Cartridge 46 FIGURE 3 6 Removing the Load and Bulk Packs 48 FIGURE 3 7 DLT7000 Front Bezel 49 FIGURE 4 1 Enter Password Screen 52 FIGURE 4 2 Operator Screen 52 FIGURE 4 3 Configure Library Screen 53 FIGURE 4 4 Configure Library Settings Screen 54 FIGURE 4 5 Configure Options Screen 56 FIGURE 4 6 Control Move Cartridge Scree...

Страница 15: ...B 3 Installing the Load and Bulk Packs 87 FIGURE B 4 Securing the Load and Bulk Pack Latches 88 FIGURE B 5 Rolling the Standalone Library Onto the Pallet 90 FIGURE B 6 Placing the Rackmount Library on the Pallet 91 FIGURE B 7 Adding Foam Supports Standalone Unit Only 91 FIGURE B 8 Packing the Standalone Library 92 FIGURE B 9 Packing the Rackmount Library 93 FIGURE B 10 Unloading Space Requirements...

Страница 16: ...xvi Sun StorEdge L1000 User s Guide May 1998 ...

Страница 17: ...equired Tools 15 TABLE 2 2 Sample Library Configuration 35 TABLE 3 1 Security Level Attributes 39 TABLE 6 1 Start up Problems 74 TABLE 6 2 Control Panel Problems 75 TABLE 6 3 Robotics Problems 75 TABLE 6 4 Operating Problems 76 TABLE 6 5 Tape Drive Problems 77 TABLE A 1 Physical Characteristics 79 TABLE A 2 Performance Characteristics 80 TABLE A 3 Environmental Specifications 80 ...

Страница 18: ...xviii Sun StorEdge L1000 User s Guide May 1998 ...

Страница 19: ...scription gives an overview of the StorEdge L1000 library components and theory of operation Chapter 2 Installing the Library describes facility requirements for the library as well as installation procedures for the stand alone and rackmount units Chapter 3 Basic Operations provides procedures for Turning the library on and off Inserting and removing tape cartridges Manually unloading a tape driv...

Страница 20: ...mory Changing control panel passwords Chapter 6 Operator Troubleshooting provides solutions for typical library operating problems Appendix A Specifications gives physical performance and environmental characteristics of the StorEdge L1000 library Appendix B Relocating the Library describes procedures for safely shipping moving and unpacking the library Glossary provides a list of words and phrase...

Страница 21: ...hat you type when contrasted with on screen computer output su Password AaBbCc123 Book titles new words or terms words to be emphasized Command line variable replace with a real name or value Read Chapter 6 in the User s Guide These are called class options You must be root to do this To delete a file type rm filename TABLE P 2 Shell Prompts Shell Prompt C shell machine_name C shell superuser mach...

Страница 22: ...ect at http docs sun com Sun Welcomes Your Comments We are interested in improving our documentation and welcome your comments and suggestions You can email your comments to us at smcc docs sun com Please include the part number of your document in the subject line of your email TABLE P 3 Related Documentation Application Title Part Number Unpacking Sun StorEdge L1000 Unpacking Guide 805 4822 Serv...

Страница 23: ...mpressed based on 30 cartridges at 35 gigabytes each up to 70 gigabytes compressed The StorEdge L1000 library is shipped in either a stand alone FIGURE 1 1 or rackmount configuration FIGURE 1 2 The stand alone model is set on casters The rackmount unit includes a slide tray assembly for installation in a customer supplied rack FIGURE 1 1 Library Front View Stand Alone Model Load pack door Control ...

Страница 24: ...orEdge L1000 User s Guide May 1998 FIGURE 1 2 Library Front View Rackmount Model Shown in Rack Control panel Load port On off switch Key lock TH00052b Bulk load door Rack not included Load pack door Window Vent ...

Страница 25: ...upport one to five host computers each on a separate SCSI bus The library is controlled by these host computers via a SCSI communications link and the SCSI 2 medium changer command set The host computer SCSI interface port the RS 232 port for diagnostics and the power connectors are located on the back panel FIGURE 1 3 Be sure the StorEdge L1000 you ordered is configured with the options you requi...

Страница 26: ... FIGURE 1 4 Library Elements Bin 9 Bin 10 Bin 11 Bin 12 Load 0 Bin 13 Bin 14 Bin 15 Bin 16 Bin 17 Bin 28 Bin 18 Bin 19 Bin 20 Bin 21 Bin 22 Bin 23 Bin 24 Bin 25 Bin 26 Bin 27 Bin 29 A A B B Bin 1 Bin 0 Bin 2 Bin 4 Bin 3 Bin 5 Bin 7 Bin 6 Bin 8 Drive 0 Drive 1 Drive 3 Drive 2 Load View A A View B B2 Load port TH00051a Bulk Number of Drives 1 2 3 Drive Positions Occupied Drive 0 Drive 0 and 1 Drive ...

Страница 27: ...om the host computer Note Although the library does not require tape cartridges to have bar code labels properly labeled tape cartridges and full storage bins speed up the inventory process For systems with unlabeled cartridges or partially populated storage bins the automatic scanning feature can be disabled through the control panel as explained in Chapter 4 The vertical and horizontal actuators...

Страница 28: ...l Tape drives Load port A brief description of each of these components follows Front Panel The front panel consists of the control panel the front doors and lock the on off switch and the load port FIGURE 1 5 These items give you access to the library and tape drives FIGURE 1 5 Library Front Panel Lock On off switch Control panel Load port Load pack door Bulk load door TH00006a ...

Страница 29: ... controls For further information about the library control panel see Chapters 2 3 and 4 Front Doors The front doors provide access to the load and bulk packs the tape drives and the nine bins above the tape drives This enables you to introduce new tape cartridges into the library system remove tape cartridges from the library and manually perform tape drive functions Caution Before opening the fr...

Страница 30: ...d Bulk Packs The load and bulk packs are eight cartridge removable magazines that attach to the front storage bin frame FIGURE 1 7 These magazines act as storage elements for the library providing 16 bins Because they are removable through the front doors you can use these magazines to bulk load or bulk unload the library The load pack left magazine can even be configured as an additional load por...

Страница 31: ... Stand Alone Model The back panel of the rackmount library is identical except that it has six small exterior fans mounted to the drive access panels one fan on each of the left drive access panels and two fans on each of the right drive access panels These fans have been designed to facilitate hot swap operations Drive 0 SCSI ports Drive 2 SCSI ports Drive 1 SCSI ports Power connectors Drive 3 SC...

Страница 32: ...four DLT7000 tape drives When fewer than four drives are installed they must occupy consecutively numbered drive bays starting with Drive 0 see FIGURE 1 4 on page 4 DLT7000 drives can use either DLTtape III or IV cartridges Caution Do not use DLTtape I II or IIIXT cartridges in this library ...

Страница 33: ... installation requirements page 12 Preparing for installation page 15 Positioning the library at the installation site stand alone or rackmount units page 16 Inserting tape cartridges page 26 Connecting the host computer s to the library page 31 Turning the library on and off page 34 Configuring and testing the library page 35 ...

Страница 34: ...wing requirements Floor space Floor clearance Overhead clearance Floor strength and inclination Power and grounding Environmental factors Floor Space FIGURE 2 1 shows the floor space requirements for the stand alone library FIGURE 2 1 Floor Space Requirements Stand Alone Library 29 5 in 75 cm 17 5 in 45 cm 24 in 61 cm Library 54 in 137 2 cm Front ...

Страница 35: ...clination The floor in the installation site must be rated at 250 lb ft2 1221 kg m2 This is sufficient to support a fully loaded library on the floor or in a rack The floor in the installation site must also be level to within 0 25 inch 6 4 mm over a 6 foot by 6 foot 1 8 m by 1 8 m area 17 5 in 45 cm 24 in 61 cm Library 30 in 76 2 cm 24 in 61 cm each side NOTE When extended out of the rack as show...

Страница 36: ...sed Caution The installation site must provide an earth ground cable for the library For rackmount installations the rack must also be grounded FIGURE 2 3 AC Power Receptacle Consider the current rating of the rack before installing the library For example no more than two libraries can be installed in a typical 15A 120V rack A 24A 200 240V rack can support a maximum of three libraries If other eq...

Страница 37: ... are available for installation Note The customer must supply all SCSI cabling between the library and host computer s 3 Make sure the tools and equipment listed in TABLE 2 1 are available for the installation 4 Protect the library from electrostatic discharge ESD by a Connecting the library to a grounded power outlet during installation b Avoiding direct contact with static sensitive components c...

Страница 38: ...nd adjusting the tray Mounting the library on the slide assembly tray Securing the library in the rack Caution Use safe lifting practices when moving the slide assembly or the library The slide assembly weighs about 38 pounds 17 kilograms and its size and construction makes it awkward to handle The library weighs 89 pounds 40 kilograms it must be lifted with assistance Failure to follow these guid...

Страница 39: ... If desired insert a temporary support screw into each retma rail just below the desired position of the slide assembly bracket Use any long screws that fit in the retma rail holes Be sure these screws are level with each other and secure Leave them extended out of the retma rails at least 0 625 inch 16 mm so they will support the slide rail mounting brackets during installation 21 in 54 cm min fr...

Страница 40: ...ssembly on a table Provide enough room to fully extend the slide rails 2 Extend both slide rails all the way out of the slide assembly 3 Press the outer tabs to release the slide rails FIGURE 2 5 4 Remove the slide rails from the tray FIGURE 2 5 Removing the Slide Rails TH00065a Tab Tab Slide rails Tray ...

Страница 41: ...m the front mounting bracket to the rear mounting bracket is slightly greater than the depth of the rack Add approximately 0 25 inch 6 mm 2 Secure each slide rail to the rack FIGURE 2 6 a Find the left slide rail by looking at the front locking bracket of each rail The brackets are marked Left or Right b Secure the left slide rail to the front and back retma rails on left side of the rack If desir...

Страница 42: ...20 Sun StorEdge L1000 User s Guide May 1998 FIGURE 2 6 Installing the Slide Rails TH00061a Slide rails Support screws Mounting screws Support screw Mounting screws Mounting screws ...

Страница 43: ... all the way into the library 2 Align the tray with the slide rails 3 Slide the tray onto the slide rails until the tray snaps into place FIGURE 2 7 Ensure that the tray engages the rail ball bearings properly FIGURE 2 7 Installing the Tray TH00064a Tray Stabilizing foot Slide rail extended ...

Страница 44: ...y from the slide rails as explained on page 18 b Loosen the 10 outer adjustment screws FIGURE 2 8 Some adjustment screws are not readily accessible To access these screws you must extend or retract the slide until access holes on the slide line up with the screws c Push the slide rails all the way into the rack d Tighten the outer adjustment screws FIGURE 2 8 Slide Assembly Top View Retma rail Inn...

Страница 45: ...y and the locking brackets all the way into the rack e Adjust the locking brackets so they are in contact with the front mounting brackets f Adjust the tray so that the front of the tray is 0 25 inch 6 mm recessed from the front of the locking brackets g Tighten the four front inner adjustment screws two on each side of the tray To do this gently pull the tray out of the rack without altering the ...

Страница 46: ...eet are fully extended at the bottom of the rack The slide assembly is fully extended out of the rack 2 With the help of a second person lift the library onto the slide assembly tray 3 Secure the library using the six socket screws from the accessory kit FIGURE 2 9 FIGURE 2 9 Attaching the Library to the Slide TH00062a Stabilizing foot Socket screw ...

Страница 47: ...he Rack 1 Remove the slide assembly cosmetic panel 2 Secure the locking brackets at the front of the slide to the retma rails FIGURE 2 10 3 Replace the slide assembly cosmetic panel FIGURE 2 10 Securing the Locking Brackets TH00063a Cosmetic panel Locking bracket ...

Страница 48: ...ridges Setting the write protect switch Placing cartridges in the load and bulk packs Placing cartridges in the fixed storage bins To Label a Tape Cartridge Attaching a bar code label to each tape cartridge enables the library to identify the tape cartridge quickly thereby speeding up inventory time Insert the label within the label area on the front edge of the tape cartridge FIGURE 2 11 FIGURE 2...

Страница 49: ...o the left as indicated by the arrow in FIGURE 2 12 An orange tab appears above the switch FIGURE 2 12 Setting the Write Protect Switch To Write Enable a Cartridge Write enabling a tape cartridge allows new data to be written to the cartridge or existing data to be modified or erased Move the write protect switch to the right The orange tab disappears TH00009a Orange tab Write protect switch ...

Страница 50: ...ise to unlock the doors b Open the left door and then the right 2 Remove the load and bulk packs from the front of the library a Press the latch at the top of either pack FIGURE 2 13 b Grasp the handles and gently pull the pack while pressing the latch at the bottom of the pack c Repeat Steps 1a and 1b to remove the other pack Set both packs aside FIGURE 2 13 Removing a Pack Latch Latch Handles Bu...

Страница 51: ...ridge does not slide into place easily check the cartridge for correct orientation and structural integrity 5 Insert a cartridge into each of the five storage bins above and below the load port at the front of the library This requires that you reach into the library through the front doors and then back toward the front There are four bins above the load port and one bin below 6 Make sure each ca...

Страница 52: ... is properly oriented and seated in the bin See FIGURE 2 14 for correct cartridge orientation Caution Handle the load and bulk packs with care Although a retention mechanism secures the cartridges this mechanism can be compromised by rough handling causing the cartridges to fall out 3 Reinstall the load and bulk packs a Insert a pack into the library cartridge edge first b Line up the pack with th...

Страница 53: ...n FIGURE 2 15 through FIGURE 2 17 Note Sun Microsystems ships sufficient cables and terminators with this library for a two drive one bus configuration or a four drive two bus configuration Additional cables and terminators must be purchased separately FIGURE 2 15 Two Drive Single Bus SCSI Configuration To host Terminator Host connector StorEdge L1000 back panel 15 inch 38 cm 7 inch 18 cm TH000012...

Страница 54: ...E 2 16 illustrates a two SCSI bus configuration Bus 1 connects to the library and tape drives 0 and 1 upper drives Bus 2 connects to tape drive 3 and 2 lower drives The first SCSI bus is terminated at drive 0 the second at drive 2 For this configuration you need the following items from the accessories kit Both 7 inch 18 centimeter SCSI cables 15 inch 38 centimeter SCSI cable 2 SCSI terminators To...

Страница 55: ... three examples basic configuration guidelines are followed Using these guidelines you can set up other multi SCSI bus variations Each host connects to a SCSI connector on the back panel of the library SCSI devices on the same bus are daisy chained using SCSI jumper cables The last device on each SCSI bus is terminated StorEdge L1000 back panel To host computers Terminators TH000014a ...

Страница 56: ...are secure 2 At the front panel set the AC power switch to the on position After several seconds verify that control panel comes on To Turn the Library Off 1 Press the Standby button Verify that the library completes the current command and then goes off line 2 Make sure the gripper is empty by checking the Overview control panel screen If the gripper has a tape cartridge use the Move Cartridge co...

Страница 57: ...r service security clearance to access the information described in Chapter 4 and service security clearance to access the information described in Chapter 5 TABLE 2 2 Sample Library Configuration Item Sample Default Condition Model number 6220070 Number of bins fixed storage and load and bulk packs 30 Number of drives 4 Library SCSI ID number 0 Drive 0 SCSI ID number 2 Drive 1 SCSI ID number 3 Dr...

Страница 58: ...36 Sun StorEdge L1000 User s Guide May 1998 ...

Страница 59: ...avigation page 40 Library status information page 41 Performing manual operations Inserting tape cartridges page 45 Opening the library doors page 47 Manually ejecting a tape cartridge page 47 These procedures can be performed by any user without the need for a password For more advanced procedures such as configuring calibrating or testing the library see Chapters 4 and 5 ...

Страница 60: ...operating procedures in this chapter and in Chapters 4 and 5 require an understanding of the control panel Control Panel Components The control panel consists of the following three components Vertical bar left column Horizontal bar top row Main display area These components are identified in FIGURE 3 1 as well as in the sections that follow Horizontal bar Vertical bar System Off line Standby Load...

Страница 61: ...n before opening the front door to access the load or bulk pack Security level indicator Shows the current security level available at the control panel As shown in TABLE 3 1 there are three security levels user U operator O and service S System activity indicator A blinking dotted line directly below the security level indicator that tells you that the library is active and functioning normally S...

Страница 62: ...ty and the load pack inventory Tapes Displays the contents of tape drives storage bins load packs the gripper the load port and the pass through mechanism if supported Operator Contains the library configuration and control functions To use this screen you must have either operator or service access privileges Service Contains reporting functions system tests and miscellaneous commands To use this...

Страница 63: ...oad pack inventory FIGURE 3 2 FIGURE 3 2 Overview Screen Drives The Drives area gives you the following information Whether a tape drive has a cartridge The bar code number of the cartridge if the label can be read Whether the cartridge is write enabled or write protected Whether compression is enabled Ready D03 ANF 123 Drive Compression Bar Code Write Drive Cartridge Present Number Enabled Status...

Страница 64: ...shows the source element the transport medium and the destination element involved in a move activity Load Pack Status The Load Pack area identifies tape cartridges currently stored in the load pack Use the arrow button to view contents of load pack bins not currently displayed U Load Port Stop Standby Home Back Forward System Off line Tapes Overview Operator Service Overview ANF 146 P00 ANF 147 P...

Страница 65: ...ories contain too many elements to display on the screen at one time To scroll through these elements use the arrow buttons at the bottom of each category You can also expand the Storage or Load Pack list to fill the screen by touching the desired category anywhere above the scrolling arrows To return to the start of the Tapes screen press the Back button U Load Port Stop Standby Home Back Forward...

Страница 66: ...y The load port and all library doors are closed The metal enclosure is in place All back panel connectors are secure 2 At the front panel set the power switch to the on position 3 After several seconds verify that the control panel displays the current state of the library To Place the Library On line 1 With the library turned on and the control panel indicating System Off line press the Standby ...

Страница 67: ...rtridge in an empty bin or drive For more information see To Move a Cartridge on page 57 4 At the front panel set the power switch to the O off position Caution Always leave library power off for at least 15 seconds before turning the power on again To Insert Tape Cartridges Caution Do not use CompacTape I CompacTape II or CompacTape IIIXT tape cartridges in this library Caution Examine all cartri...

Страница 68: ...oor open place the tape cartridge in the load port slot label side first The proper orientation for tape cartridge insertion is shown in FIGURE 2 14 on page 29 5 Manually close the load port door If auto load is enabled the library automatically moves the cartridge to an available bin 6 Repeat Steps 1 5 to insert other tape cartridges Note To remove tape cartridges using the load port refer to Mov...

Страница 69: ...or first and then open the right Note To close the front doors of the library simply reverse this procedure To Manually Eject a Cartridge Occasionally you may need to unload and eject a tape cartridge using the controls on the front panel of the tape drive 1 Open the library doors as indicated in the preceeding section see To Open the Library Doors 2 Remove the load and bulk packs from the front o...

Страница 70: ...te Handle indicator lights raise the insert release handle to eject the tape cartridge 5 Pause for two seconds then grasp the tape cartridge and slowly pull it one half way out of the drive 6 Examine the tape cartridge to see whether all of the tape media has been rewound into the tape cartridge If the tape cartridge leader failed to detach from the take up leader push the tape cartridge all of th...

Страница 71: ... procedure in Step 2 Be sure to line up the guides on the top and bottom of the load packs with the mounting blocks on the frame 9 Close and lock the library doors FIGURE 3 7 DLT7000 Front Bezel Unload button Insert release handle Shown in up position TA00056b Operate Handle indicator green ...

Страница 72: ...50 Sun StorEdge L1000 User s Guide May 1998 ...

Страница 73: ...brary page 60 Unloading a drive page 61 Unloading the load port page 62 Note This chapter assumes that you are familiar with the basic operation of the StorEdge L1000 control panel To learn about control panel components and navigation see Using the Control Panel on page 38 Accessing the Operator Screen The Operator screen is restricted to individuals with operator or service access privileges To ...

Страница 74: ...assword to gain access to the Operator screen FIGURE 4 2 FIGURE 4 2 Operator Screen System Off line Standby Load Port Stop Back Forward Home Overview Tapes Service Load Pack U U Operator 1 2 3 4 5 6 7 8 9 0 Enter Enter Password Enter Password __ System Off line Standby Load Port Stop Back Forward Home Overview Tapes Service Load Pack Operator S Config Control Configure Drives Configure Library Mov...

Страница 75: ...brary Attributes 1 In the Operator screen press the Configure Library button The Configure Library screen appears FIGURE 4 3 FIGURE 4 3 Configure Library Screen System Off line Standby Load Port Stop Back Forward Home Overview Tapes Service Load Pack Operator S Configure Library Inquiry P1000 6220070 Model 6220070 Bins 30 Drives 4 Library SCSI ID 0 Drive 0 SCSI ID 2 Drive 1 SCSI ID 3 Drive 2 SCSI ...

Страница 76: ...ttons to scroll through setting choices until the desired setting appears c Press the Execute button to save the new setting as part of the library configuration 4 Repeat Step 3 to make additional changes to library configuration SCSI ID Assignment Guidelines When selecting SCSI IDs remember that SCSI devices on each bus must have a unique number from 0 to 15 SCSI devices include the library robot...

Страница 77: ...eeded Retries Causes the library to automatically retry a failed command before issuing an error message 4 52 identity Causes the library to return the same inquiry string as the ATL 4 52 library Bar code scan Turns bar code scanning on or off during inventory It should be disabled when using unlabeled cartridges Auto inventory Causes the library to perform an inventory whenever the library is pow...

Страница 78: ...h the list of choices available for the option until the desired choice appears in the New Value field 4 Press the Execute button to add this new value to the library configuration 5 Repeat Steps 2 through 4 to make other configuration changes S Load Port Stop Standby Home Back Forward System Off line Tapes Overview Operator Service Operator Configure Options Execute Auto Clean Power On State Exab...

Страница 79: ...ove Cartridges button The Control Move Cartridges screen appears with the Source input field active FIGURE 4 6 FIGURE 4 6 Control Move Cartridge Screen 2 Identify the source element with the cartridge to be moved a Press the appropriate element button Storage Bin Tape Drive Load Port or Gripper S Load Port Stop Standby Home Back Forward System Off line Tapes Overview Operator Service Operator Cont...

Страница 80: ...The destination information appears in the Destination text box as you type 4 Press the Execute button to initiate the move A Command In Progress screen appears The move command continues until completed unless you press the ABORT button in the screen Performing an Inventory The Inventory command records the bar code labels of the cartridges in the tape drives fixed storage bins load pack bins and...

Страница 81: ...rocedure To Calibrate the Library 1 In the Operator screen press the Calibrate Library button The Calibrate Library screen appears FIGURE 4 7 FIGURE 4 7 Calibrate Library Screen 2 Press the button with the desired calibration option Pressing Calibrate All causes the drives bins and the load port to be calibrated A Command In Progress screen appears while the calibration process is under way S Load...

Страница 82: ...one storage location to another To Exercise the Library Press the Exercise Library button in the Operator screen A Command In Progress screen appears The exercise process runs continuously until you stop the process by pressing the Abort button Note The exercise process is also stopped if an error is detected In this case an error message appears in the control panel screen ...

Страница 83: ...In the Operator screen press the Unload Drive button A screen appears with a list of drives FIGURE 4 8 FIGURE 4 8 Unload Drives Screen 2 Use the arrow buttons to highlight the desired drive 3 Press Execute A Command In Progress screen appears The Unload command continues until completed unless you press the Abort button on the screen Drive 0 Drive 1 Drive 2 Drive 3 S Load Port Stop Standby Home Ba...

Страница 84: ...ature is disabled see Chapter 3 Note You can also use the move command to unload the load port The move command is especially useful if the destination of the move is important For more information about the move command see Moving Cartridges on page 57 To Unload the Load Port Press the Unload Imp Exp button in the Operator page A Command In Progress screen appears The Unload command continues unt...

Страница 85: ... of the StorEdge L1000 control panel To learn about control panel components and navigation see Using the Control Panel on page 38 Accessing the Service Screen The Service screen is restricted to individuals with service access privileges To access the Service screen press the Service tab When you press the Service tab a screen appears requesting a password FIGURE 5 1 Note The default Service pass...

Страница 86: ...k Forward System Off line Tapes Overview Operator Service Service Enter Password Enter Password _ 1 2 3 4 5 6 7 8 9 0 Enter S Load Port Stop Standby Home Back Forward System Off line Tapes Overview Operator Service Service Report Test Statistics SysTest Library Results Auto Clean SysTest Library Operate Axes Misc Initialize Nonvol Statistics Initialize Nonvol Config Change Password Actuator Load P...

Страница 87: ... screen FIGURE 5 3 shows a sample statistics report screen obtained by pressing the Statistics button FIGURE 5 3 Statistics Report Screen S Load Port Stop Standby Home Back Forward System Off line Tapes Overview Operator Service Service Report Statistics Power on Time Hr Min Sec Command Time Hr Min Sec Pick Bin Count Place Bin Count Pick Drive Count Place Drive Count Pick Load Port Count Place Loa...

Страница 88: ...l Position in Vertical Position in Extension Position in Gripper Status Rotary Position 8 752 3 126 0 015 Closed Front Load Pack S Load Port Stop Standby Home Back Forward System Off line Tapes Overview Operator Service Service Report Systest Library Results Pick and Place Total Count System Test Status Total Test Time Hr Min Sec Test Type Avg Drive to Bin Move Time Sec Avg Bin to Drive Move Time ...

Страница 89: ...hange the current Auto Clean setting see Configuring Library Options on page 55 FIGURE 5 6 Auto Clean Report When you have finished reviewing the report press the Back button to return to the Service screen S Load Port Stop Standby Home Back Forward System Off line Tapes Overview Operator Service Service Report Auto Clean Status Auto Clean Enabled FALSE Load Pack Load Port ...

Страница 90: ...ress the Systest Library button The Test Systest Library screen appears FIGURE 5 7 FIGURE 5 7 Systest Library Screen 2 Select one of the following system test options To test storage bins only press the Swap Bins button To test drives only press the Swap Drives button To test both bins and drives press both the Swap Bins and Swap Drives buttons S Load Port Stop Standby Home Back Forward System Off...

Страница 91: ...ridge press the Use Barcode button c To have the test repeat itself continuously until aborted press the Continuous button Otherwise enter the number of times you want the test to run 4 When you have selected the type of test and all test options press the Execute button A Command In Progress screen appears The system test continues until completed unless you press the Abort button If you pressed ...

Страница 92: ...nd changes made using the Configure Library and Configure Options Initialize nonvolatile memory statistics Purges nonvolatile memory of all statistical information about library operation This information is used to generate the statistical report described on page 65 To Execute Nonvolatile Memory Commands 1 Press the appropriate button in the Service screen A confirmation screen appears FIGURE 5 ...

Страница 93: ...s determines the password to be changed 3 Using the keypad enter a new password and press the Select button Asterisks representing each character appear in the New Password text box 4 Re enter the password and press the Change button Asterisks representing the password appear in the Reenter Password text box Note If you lose your new password contact Sun Technical Support S Load Port Stop Standby ...

Страница 94: ...72 Sun StorEdge L1000 User s Guide May 1998 ...

Страница 95: ...ral of these problems produce error messages on the control panel called sense data values Sense data value messages consist of a number and a description of the error For a complete list of sense data values refer to the Sun StorEdge L1000 Service Manual The troubleshooting information in this chapter is categorized as follows Start up problems page 74 Control panel problems page 75 Robotics prob...

Страница 96: ...minated The library reports are not ready during initialization Determine the failure type by checking any previous error codes returned to the host computer Correct the cause of the error One or more tape drives fail to spin up during start up Check all SCSI cabling and termination on the back panel of the library If necessary contact your field service representative about replacing the drive s ...

Страница 97: ... TABLE 6 3 Robotics Problems Problem Corrective Action The robot does not move at power up Be sure that all internal packing materials foam pads and tie wraps were removed during the installation procedure Check the Stop and Standby buttons be sure the library is on line and the Stop button is disabled The gripper partially grips a tape cartridge Issue a Move Cartridge command to move the cartridg...

Страница 98: ... the source location Retry the command If the pick operation fails again contact a field service engineer TABLE 6 4 Operating Problems Problem Corrective Action The host computer cannot communicate with the library This may be a SCSI bus time out or a premature disconnect problem Check cable connections cable length SCSI addresses and termination Restart the host and the library If the host and li...

Страница 99: ...rn off the library and allow it to cool down Lower the room temperature if possible and increase ventilation around the library If the operating temperature is too high the library automatically shuts down until the temperature drops TABLE 6 5 Tape Drive Problems Problem Corrective Action The library is unable to communicate with a drive This is indicated by a Drive Communication Time out error Co...

Страница 100: ...78 Sun StorEdge L1000 User s Guide May 1998 ...

Страница 101: ...ics TABLE A 1 Physical Characteristics Unit Dimensions Width 17 3 in 43 8 cm Depth 28 5 in 72 1 cm Footprint 3 4 ft 2 31 cm2 Height 19 8 in 50 3 cm Unit Weight Rack mount Model 89 lb 41 kg without cartridges Stand alone Model 101 lb 46 kg without cartridges Tape Drives and Cartridges Tape Drives 1 to 4 DLT7000 Cartridges 0 30 DLTtape III or IV ...

Страница 102: ...wer Consumption 350 VAC max Power Connection IEC 320 male connector on rear panel Climatic Environmental Temperature Operating Dry Bulb 15 to 32oC 59 to 90oF Wet Bulb 25oC 77oF maximum Thermal Transition 11oC per hour Temperature Shipping and Storage Dry Bulb 40 to 66o C 40 to 151o F Wet Bulb 46oC 115oF maximum Thermal Transition 30oC 54oF per hour Relative Humidity Operating 20 to 80 non condensi...

Страница 103: ...irect ESD Contact Discharge 4 0 kV Radiated Fields per IEC 801 3 Unmodulated 27 MHz to 500 MHz 3V m Fast Transients EFT or Burst per IEC801 4 Data Cables 0 5 kV Power Cables 1 0 kV Acoustical Noise Sound Power Level Operating 6 0 Bel Idle 5 0 Bel Sound Pressure Bystander Operating 49 dB TABLE A 3 Environmental Specifications Continued ...

Страница 104: ...82 Sun StorEdge L1000 User s Guide May 1998 ...

Страница 105: ... page 84 Shipping the Library page 90 Moving the Library to the New Location page 96 Preparing the Library for Operation page 98 To ship the library or move it using a motor vehicle for example truck or forklift follow all of the instructions in this appendix To move the library to a new location within the same building or facility follow all instructions in this appendix except for those found i...

Страница 106: ...oad and bulk packs page 87 Disconnect library cables page 88 Caution Always prepare the library for relocation before any move To Remove Tape Cartridges 1 Unload and eject all tape cartridges from the tape drives 2 Remove the bulk and load packs to access the cartridge bins a Press the Load Pack button on the control panel b Wait for the lock to release and then open the left door c Press the latc...

Страница 107: ...pull the gripper approximately 1 5 inches 3 8 cm forward 3 Position the horizontal carriage so that the extension axis assembly is centered between the the load and bulk pack mounting blocks 4 Lift the extension axis assembly and place the large foam block between it and the floor of the library 5 Gently lower the extension axis assembly resting it on the foam block 6 Insert the shipping restraint...

Страница 108: ... restraint tab must fall between the load and bulk pack mounting blocks 8 Push on the corners of the front edge of the shipping restraint until it snaps in place and the tab is flush with the frame If the tab is not completely flush with the frame you will not be able to install the load and bulk packs FIGURE B 2 Snapping the Restraint Into Place TH00049a Shipping restraint ...

Страница 109: ... library a Line up a pack with mounting blocks on the top and bottom of the library frame b Slide the pack onto the mounting blocks until the top and bottom latches snap into place c Repeat Steps 1a and 1b to install the other pack FIGURE B 3 Installing the Load and Bulk Packs Bulk pack Load pack Mounting block ...

Страница 110: ...ables 1 Disconnect SCSI cables as follows If you plan to ship the library remove all SCSI cables and terminators from the back panel If you plan to move the library within the building only disconnect the library from the host computers Leave SCSI jumper cables and terminators connected to the back panel 2 Disconnect the power cord from the outlet and the back panel of the library 3 Pack all cable...

Страница 111: ...brary from the slide assembly and place it on a sturdy hand cart or work table 2 Remove the slide assembly a If desired insert a support screw just below the slide assembly bracket on each of the retma rails Leave each support screw extended far enough out of the rail to support the bracket as the mounting screws are removed b Remove the tray from the slide rails With the tray extended all the way...

Страница 112: ... perform any steps that involve lifting or guiding the rack or library Use safe practices when lifting or guiding the library and handling the slide assembly or ramp 1 Prepare the shipping pallet by placing the foam supports and then the shipping bag on top of the pallet For the stand alone library attach the ramp to the side of the pallet 2 Move the library onto the pallet For the stand alone mod...

Страница 113: ...RE B 6 FIGURE B 6 Placing the Rackmount Library on the Pallet 3 Seal the bag with tape 4 For the stand alone library place additional foam supports between the library and the pallet FIGURE B 7 FIGURE B 7 Adding Foam Supports Stand Alone Unit Only TH00046a Rackmount library Shipping bag Foam supports Pallet TH00045a Foam support Foam support ...

Страница 114: ...lips 6 Insert a foam support inside the box at each corner See FIGURE B 8 for the stand alone configuration and FIGURE B 9 for the rack mountable configuration Note the additional foam pieces that secure the slide assembly FIGURE B 8 Packing the Stand Alone Library Ramp side Clips Foam supports Ramp Accessories tray Library TH00039a ...

Страница 115: ...ibrary 7 Place the ramp stand alone or the slide assembly rackmount and the accessories tray into the box on top of the library 8 Close the carton and seal the flaps with shipping tape 9 Ship the library TH00040a Clips Foam Supports Slide Assembly Accessories Tray Library ...

Страница 116: ...inimum of 63 inches 160 cm in front of the ramp side of the pallet as shown in FIGURE B 10 FIGURE B 10 Unloading Space Requirements Stand Alone Library 3 Inspect the crating material for damage that may have occurred during shipment Report any damage to the shipper immediately 18 46 cm 30 76 cm 33 84 cm TH00024a 97 246 cm Library Pallet ramp Pallet Unloading area minimum ...

Страница 117: ...ease the four clips that secure the carton to the pallet To release a clip pinch the center tabs firmly together and pull on the tabs 5 Lift the carton off the pallet Set the carton aside 6 Open the shipping bag by removing the tape or cutting the bag along its seam 7 If unpacking a stand alone library remove the library from the pallet as follows a Remove the foam supports from between the librar...

Страница 118: ... assembly or the ramp To Move the Standalone Unit 1 Make sure all tape cartridges have been removed from the library and all internal packing materials are in place For more information see Preparing the Library for Relocation on page 84 Caution Always remove tape cartridges and add internal packing materials before shipping or relocating the library Failure to do this may result in data loss or e...

Страница 119: ...th the help of another person carefully roll the rack to the installation site To Move the Library Only 1 Make sure all tape cartridges have been removed from the library and all internal packing materials are in place For more information see Preparing the Library for Relocation on page 84 2 Map out the route to the installation site Be sure to clear a path to the installation site unlock doors p...

Страница 120: ...e equipment may occur if the library is moved without these materials in place Caution Take precautions to prevent ESD whenever the library enclosure is removed To Open the Doors 1 Locate the key in the accessories kit 2 Insert the key into the lock and turn it counterclockwise to the open position 3 Open the left door first then the right door 4 Remove the cardboard inserts securing the load and ...

Страница 121: ...raint should unhook from the bottom drive shelf 2 Lift the shipping restraint off the extension axis assembly 3 Raise the extension axis assembly and remove the foam block beneath it 4 Lower the extension axis assembly to its normal position on the floor of the library Note Retain the original shipping container and shipping bag pallet ramp accessories tray and all packing materials for future use...

Страница 122: ...100 Sun StorEdge L1000 User s Guide May 1998 ...

Страница 123: ...torEdge L1000 library that consists of various graphical user interface GUI menus for configuration testing and diagnostics DLT Digital linear tape EIA TIA 574 A serial communications cabling and protocol standard for 9 pin connectors sometimes referred to as RS 232 The diagnostic port DIAG on the rear of the library uses this protocol extension axis An assembly consisting of the gripper and the b...

Страница 124: ... act of removing a cartridge from one location in preparation for placing it in another location place The act of placing a cartridge in a location after it has been picked from another location PROM Programmable read only memory RAM Random access memory SCSI Small computer system interface A communications standard for attaching peripheral equipment to computers standby mode The state where the l...

Страница 125: ...igure options 56 continuous 69 exercise library 60 forward 40 home 40 inventory tapes 58 move cartridges 57 random 69 stop 39 swap drives 68 systest library 68 unload drive 61 unload imp exp 62 use barcode 69 C calibrating the library 59 capacity library storage 1 changing a password 71 closing the library doors 47 configuring library 35 53 to 54 library options 35 55 to 56 connecting a host compu...

Страница 126: ...ning and closing 28 47 98 placing on line 41 rackmount model 1 to 2 reports 65 to 67 stand alone model 1 turning on and off 34 load pack 4 8 28 to 30 47 to 48 87 to 88 98 load port 8 loading storage bins 28 to 29 lock 6 M main display area control panel 7 main display control panel 40 model number library 35 move cartridges control panel 57 moving a cartridge 57 to 58 moving to installation locati...

Страница 127: ...nts 12 to 14 environmental 14 floor clearance 13 floor inclination 13 floor strength 13 grounding 14 power connector 14 power rating 14 specifications 79 to 81 standalone library 1 statistics report 65 status tape drive 41 stop button 39 storage bins 1 35 storage capacity library 1 Sun StorEdge L1000 Service Manual 73 support screw 17 20 system test 68 to 69 system test report 66 T tape cartridge ...

Страница 128: ...106 Sun StorEdge L1000 User s Guide May 1998 drive 61 library 94 load port 62 use barcode button 69 W write enabling a tape cartridge 27 write protecting a tape cartridge 27 ...

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