iQ Control Box
36 Document # 204144 REV B • www.stanleyaccess.com • 1.800.7.ACCESS
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Attachment 6
iQ Troubleshooting Aid
(Sheet 1 of 1)
Symptom
Remedy
Door does not close and/or
Status code displays
ho
/
E2
NOTE
:
E2
indicates door held open by any sensor
input other than Hold Open Switch on TB-2.
Use best practices to troubleshoot using handheld device and
provided wiring diagrams.
Check hold beam type (index 20). Monitored beams should
be set to “Monitored Beam” and non-monitored beams
should be set to “Non-monitored Beam.”
Reference latest Photo Beam Pro Troubleshooting Tech Tip.
Handheld will not update firmware
Controller is not displaying 00. Re-FIS the door.
Door hits Open Stop/full open bumper
Increase the Open Check Length (Index 3).
Door motion is not the same as the MC521/
MC521PRO for the same settings
Parameters value for the iQ are not the same as MC521/
MC521PRO. Refer to Table 3.
Status code displays
E3
Check mechanical issues, components.
Re-do first installation sequence (FIS).
Status code displays
E4
Verify sensor wiring and safety logic setting.
Status code displays
F0-F1
,
F6-F7
Verify sensor wiring and safety logic setting.
Status code displays
F2-F3
Monitored beam Failure. Verify proper wiring and “holding
beam type”(index 20 = appropraite setting, Monitored Beam
or Non-Monitored Beam.
Reference latest Photo Beam Pro Troubleshooting Tech Tip.
Door moves slowly on one cycle.
Status code displays
33
or
34
or
36
momentarily
(3 seconds).
Note it. No action required.
Door moves slowly on several cycles.
Status code displays
33
or
34
or
36
on
slow cycles.
1. Reset Power.
2. If code does not clear, Call Tech Support.
Door tuning issues
Refer to parameter descriptions for useful adjustments.
