Ui24R User Manual
APPENDIX 01: NO SOUND?
NO SOUND? A TROUBLESHOOTING GUIDE
APP01: NO SOUND?
Is the Gate shut?
It is possible for an incorrectly set Gate process to stop all signal.
This happens most often when the threshold is set too high and the signal never gets loud enough to 'open' the Gate. You can
easily check this by bypassing active Gates in the dynamics (DYN) tab of the channel EDIT page.
Are there any active mutes?
The Ui allows you to mute channels individually, via Mute Groups, or via MUTE ALL and MUTE FX buttons the in
the DASHBOARD.
Mute Group operation is described in section 6.1.
Is the Fader up?
The channel fader needs to be set high enough when routing to any post-fade destination. If your problem output
route is pre-fader, then fader position will have no effect.
Is the Output Master Channel Path valid?
Almost exactly the same checks as above can be done on an output channel (Aux Sends, Master Output).
Run through the same checks as above but for the Output channel.
Is the Physical Output Valid?
Check the connection, and your replay system.
If metering is showing a valid output, it is likely there is a problem at, or after, the physical output.
