8 Using Help
The user help provides several mechanisms to help you master the use of the appliance.
■
Content: Provides a collapsible sidebar of hierarchically organized links to the sections of the
appliance help.
■
Search (text box): Provides full text search of the appliance help.
■
About:
Lists the appliance license information.
■
Sophos Support:
Provides a form for quick submission of a Sophos Technical Support
request, as well as a mechanism for establishing a remote assistance session for Sophos
support engineers.
■
Online Help PDF:
Opens an Adobe Acrobat version of the appliance help in US Letter page
size.
8.1 Searching the Documentation
1. Type a query in the Search text box.
The following search refinements are supported:
■
To match phrases, set the phrase in double quotation marks.
■
To use Boolean operators, type in "AND", "OR", or "AND NOT" in all uppercase letters.
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Prepend a plus sign (+) to a term to require the presence of that term.
■
Prepend a minus sign (-) to a term to require the absence of that term.
2. Press Enter or click the arrow button to the right of the Search text box.
The results are displayed in the text box on the sidebar that usually displays the Table of
Contents. The search results display the following features:
■
Results are sorted by relevance.
■
Excerpts of the search results are displayed to help you assess the relevance of each
result, and the search terms are highlighted.
3. Click on the page title of any search result to display that page in the content pane.
8.2 Using the Table of Contents
The Table of Contents is displayed on the appliance’s Help window sidebar.
■
To refresh the display of the table of contents, or to clear search results and re-display the
table of contents following a search, click on the title, Contents.
Sophos Web Appliance | Using Help | 193
