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Appendices

Page 97

Appendix 6
Troubleshooting

This section answers the most common questions that can
arise during installation. Because PowerKey Pro is so flexible,
we can’t address all the possible issues in this space. However,
we have a technical support database online. If you don’t find
a solution here, you can find this database on our site on the
World Wide Web, at <http://www.sophisticated.com/>. See
Appendix 6, How to Reach Us, for more information.

PowerKey Pro won’t start up my system.

• Make sure your keyboard cable is correctly plugged into

the short branching connector of the SCI cable, as de-
scribed in Chapter 2, Connecting the ADB Cables.

• Make sure the SCI cable is correctly plugged into the

computer and the PowerKey Pro unit, as described in
Chapter 2, Connecting the ADB Cables.

• Make sure the equipment’s power switches are turned on.

After modifying my Schedule, pressing the “Power On” key won’t
start up my system.

• PowerKey Pro has an emergency override feature. Press

the “Power On” key slowly four times, waiting about a
half-second between presses. Hold the key down on the
last press. This “short-short-short-long” sequence will turn
on the computer and all the outlets.

Once your computer has started up, check for “Power On”
key Events that do not have “Start Up Computer” Actions,
or that have Qualifiers that keep them from starting up the
system at times.

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Содержание PowerKey Pro 200

Страница 1: ...e Green PowerKey Pro designed by Amar Singh PowerKey Software by Richard Elmore User Interface and Graphics by Jamie Green Balloon Help by Beverlee Heiszler Moral Support by Alora Dunlap Copyright 199...

Страница 2: ...um of the REN s of all devices on any one line should not exceed five 5 0 If too many devices are attached they may not ring properly Service Requirements In the event of equipment malfunction all rep...

Страница 3: ...mpt to make such connections themselves but should contact the appropriate electric inspection authority or electrician as appropriate The Load Number LN assigned to each terminal device denotes the p...

Страница 4: ...the Phone Cables 18 Turning On Your System 19 Software Installation 20 Hardware Configuration 21 Using PowerKey Pro 23 Starting Up the System 24 Shutting Down the System 24 Scheduled Events 25 The Pow...

Страница 5: ...g Multiple PowerKey Pros 80 Installing PowerKey Pro and Classic PowerKey 81 Using PowerKey Software with Multiple PowerKeys 82 3 Restarting Crashed Servers 83 Server Restart Option 84 Server Restart O...

Страница 6: ...Page 6 1 Introduction...

Страница 7: ...utlets that switch as two groups to allow you to control your peripherals indepen dently It offers the security of power surge protection for all devices connected to it including your modem and phone...

Страница 8: ...port You must use an external keyboard our own PowerPad or a special adapter cable to start up your system Contact us for more information The PowerKey software requires System 7 or later and runs in...

Страница 9: ...reating an Event tutorial in Chapter 3 4 Look through the other example Events in Chapter 3 to find those that will be useful to you 5 Skim Chapter 4 Reference to learn the details of the Scheduling f...

Страница 10: ...Page 10 1 Introduction...

Страница 11: ...is turned off The software organizes the scheduled events and controls the outlets when the computer is turned on In order to use PowerKey Pro you must install both the hardware and software Hardware...

Страница 12: ...n This outlet is unswitched Outlet 1 This outlet can be controlled individually Outlet 2 These outlets switch on and off together At the back of PowerKey Pro are two phone ports and a special SCI port...

Страница 13: ...ords to your PowerKey Pro If your computer started up in the above test i e it has Soft Power shut it down before continuing Unplug your system 1 Make sure that all the power switches on your Macintos...

Страница 14: ...switched outlets of PowerKey Pro Remember which outlet you plug the computer into You will need to tell the PowerKey software where the computer is so it can correctly start up and shut down the syste...

Страница 15: ...Power would be connected similarly The only difference is that the computer would be plugged into the Always On outlet or directly into the wall We designed PowerKey Pro so that there is room between...

Страница 16: ...e end of this cable is colored purple and labelled with our company s logo as shown to the right This connector will only fit into the SCI Port on the PowerKey unit Connect PowerKey Pro to the compute...

Страница 17: ...ranching connector on the SCI Cable see note 2 in the diagram above If you have other ADB devices they should be connected in a chain with one end of the chain joining to the branching connector The k...

Страница 18: ...o the phone line 1 Plug the cable running from your phone outlet into the Line Port on the back of PowerKey Pro labelled with the symbol at the right Connect the modem to PowerKey Pro 2 Plug the suppl...

Страница 19: ...ystem 1 Turn on the power switches on your computer if it has Hard Power and peripherals 2 Press the Power On key on the keyboard PowerKey Pro will turn on its outlets and your entire system will star...

Страница 20: ...r startup disk is shown in the Destination Disk panel If it is not click the Switch Disk button until it is shown If you are also installing the Server Restart Option see Appendix 3 Restarting Crashed...

Страница 21: ...re installed Hardware Configuration Open the PowerKey Editor 1 Pull down your Apple menu and select PowerKey Editor The PowerKey Editor application will open displaying the Schedule Window for your Po...

Страница 22: ...als etc come in handy when creating Events to control the outlets Set up the CPU outlet 5 To the right of the outlet list there is a set of radio buttons labelled CPU Set the button corresponding to...

Страница 23: ...tem PowerKey Pro also has advanced scheduling features that let you automate your system You can start up your computer and shut it down at any time of the day or night control peripherals from the ke...

Страница 24: ...by modifying an Event in the PowerKey Editor See Scheduled Events later in this chapter for more information on modifying PowerKey Events Shutting Down the System To shut down your computer select Shu...

Страница 25: ...will execute for example to turn on your computer in the morning but not when you re away on vacation The PowerKey Schedule keeps a list of your Event Triggers and watches for them to activate When a...

Страница 26: ...dy two Events in the Schedule entitled User Start Up and User Shut Down Once you ve learned how to edit Events you can customize these in any way you like The top line of an Event shows its name The n...

Страница 27: ...le window plus controls for changing it We don t need to modify this Event now so click the Cancel button to close the Event Editor Be careful if you modify or replace the User Start Up and User Shut...

Страница 28: ...ing Create a new Event 1 To create a new Event click the New button in the Schedule window or select New Event from the Schedule menu The Event Editor will appear showing a blank Event Name the Event...

Страница 29: ...enu allowing you to choose when the Trigger will activate 4 We want this Event to be executed on weekdays so check the boxes marked M T W T and F if they are not already checked 5 To set the time for...

Страница 30: ...stem so choose Start Up Computer from the list Click OK or double click on the Start Up Computer line The Start Up Computer Action Editor will appear The Start Up Computer Action Editor may look sligh...

Страница 31: ...s is useful if for example you have an older style hard disk that must spin up before the computer turns on Unless you need this feature leave all the delay fields at 0 Finish the Event 8 Click OK The...

Страница 32: ...you ve named Monitor Your printer and modem are plugged into the Outlet 2 group which you have named Peripherals Create an Event 1 Click the New button in the Schedule window and name the new Event T...

Страница 33: ...cutting and pasting abilities 6 Select the Toggle Monitor Event in the Schedule Win dow Select Copy from the Edit menu then Paste There will now be two copies of the Event Modify the duplicate Event 7...

Страница 34: ...oth Events should now appear in the Schedule Window Setting up Hot Key Events to toggle your outlets is a good idea before you experiment with your own Events If you accidentally make an Event which t...

Страница 35: ...into Outlet 1 which you ve named Monitor Create an Event 1 Click the New button in the Schedule window and name the new Event Monitor Saver Create the Trigger 2 Select When System is Idle from the Tr...

Страница 36: ...ction list 4 Click the New Action button again and select Wait from the list The Wait Action Editor will appear The Wait Action type is useful whenever you need some sort of pause or delay between Act...

Страница 37: ...ick OK and all three Actions should appear in the Action List If your Actions are not in the order shown above you can select them and drag them into the correct place As you can see each Event can in...

Страница 38: ...s plugged into Outlet 2 which you ve named Peripherals You will actually be creating two Events for this task The first Event will start up your computer when the phone rings The second Event will shu...

Страница 39: ...only after business hours so check the Time Range box 4 Set the Time Range Options to between 5 00 PM and 9 00 AM Click OK The Trigger text will now show the Qualifier information Create the Action 5...

Страница 40: ...ole Event Create the Shut Down Event 7 Click the New button in the Schedule window and name the new Event Remote Access Shut Down Create the Trigger 8 Select When System is Idle from the Trigger menu...

Страница 41: ...er from the list The Switch Outlets Action Editor will appear Select Off in each outlet s menu click OK then click OK again to save the Event Both Events should now be complete The Remote Access Wakeu...

Страница 42: ...Page 42 3 Using PowerKey...

Страница 43: ...are Software Components 44 PowerKey Editor 45 Schedule Windows 45 PowerKey Editor Menus 47 File Menu 47 Edit Menu 47 Schedule Menu 48 Importing and Exporting 50 Hardware Setup 52 Preferences 54 The Ev...

Страница 44: ...here you find conve nient It lets you configure your PowerKey Pro hardware and software and create and edit Events The rest of this chapter shows you how to use all the features of the PowerKey Editor...

Страница 45: ...ndows When you open the PowerKey Editor application the current Schedule for each PowerKey connected to your computer is displayed in a separate window Each Schedule is made up of several Events Spin...

Страница 46: ...he bottom of the Schedule window operate just like the New Event Edit Event and Delete Event menu items in the Schedule menu You can also edit an Event by double clicking on it See the Schedule Menu s...

Страница 47: ...alog box allowing you to change printer settings Print 1 1 1 1 1 P This command prints the contents of the Schedule window Quit 1 1 1 1 1 Q This command quits the PowerKey Editor application Edit Menu...

Страница 48: ...t in the Schedule and opens the Event Editor dialog box See the Event Editor section later in this chapter for more information Edit Event This command opens the Event Editor dialog box for the select...

Страница 49: ...all Actions are performed in sequence This command is useful for testing Events to make sure they operate as desired PowerKey units At the bottom of the Schedule menu is a list of all PowerKey units...

Страница 50: ...ltiple Systems you can also use PowerKey s ability to use default Schedule files See Appendix 4 Default Schedules for more information Import Schedule This command copies the Events in a disk file cre...

Страница 51: ...llowing you to name the Schedule file and place it on your disk If the Selected Events Only box is checked only the Events you select in the Schedule window will be copied to the file If it is uncheck...

Страница 52: ...d allows you to change the name of your PowerKey This is the name that is used as the title bar of the unit s Schedule window and in the Schedule menu It can be up to 31 characters long Outlet Names T...

Страница 53: ...tton to the side of each outlet s Name field These are used to tell the PowerKey scheduling software which outlet the computer is plugged into Be sure to correctly set the CPU radio button It is essen...

Страница 54: ...w it s loading Warn before Scheduled Shut Down If this option is checked a warning dialog box will appear whenever a scheduled Event is about to shut down your computer The computer will also beep per...

Страница 55: ...e to an Event It will appear on the top line of the Event s entry in the Schedule window To change the name of an Event type into the editing box at the top of the Event Editor Trigger text Below the...

Страница 56: ...menu you can change the values of these param eters to set up the Trigger to activate at the appropriate times See the Event Triggers section later in this chapter for more information Qualifiers Clic...

Страница 57: ...s section later in this chapter for more information Edit Action Click this button or double click on the Action to edit a selected Action The Action Editor for the selected type of Action will open D...

Страница 58: ...s Trigger to run a script which will send a file to a colleague at a prearranged time To set the date and time for the Event click on the numbers in the time and date boxes and either type in the desi...

Страница 59: ...ates at a specified time on one or more days of every week For example you may use this Trigger to start up your system before you get to work each day To set the days of the week click the check boxe...

Страница 60: ...he time and date boxes and either type in the desired values or change them with the arrow buttons You can also use the arrow keys on the keyboard to move through and change values System Triggers Pow...

Страница 61: ...g called You can set this Trigger to only activate if a chosen pattern rings This is useful for example if you only wish to turn on your computer when your fax number is being called For more informat...

Страница 62: ...ld be monitored check the desired boxes The Serial port activity check box only works with applications that use the Mac s standard serial driver It will not be able to detect activity with any progra...

Страница 63: ...Down from the Finder s Special menu or when another application such as Retrospect tells the computer to shut down It also activates on newer Macs when you shut down by pressing the Power On key Use t...

Страница 64: ...s the English description of the entire Trigger This description will change as you add Qualifi ers At the left of the window is the list of possible Qualifiers select an item in this list to edit tha...

Страница 65: ...e you can use this Quali fier to limit an Event to execute only during or after business hours To set the starting and ending times click on the numbers in the boxes and either type in the desired val...

Страница 66: ...change them Days of Week This Qualifier restricts the Trigger to activate only on one or more days of the week For example you can use this Qualifier to limit an Event to execute only on weekdays To...

Страница 67: ...ial driver It will not be able to detect activity with any program which installs a custom driver Contact your software manufacturer for more information The Remote Access check box only works with Ap...

Страница 68: ...ition To create an Action click the New Action button below the Action list A dialog box will appear asking you which type of Action you wish to create When you select an Action and click Create a dia...

Страница 69: ...four options Selecting On turns the outlet on Selecting Off turns the outlet off Selecting Toggle switches the outlet if it is currently on turn it off if it is off turn it on Selecting No Change lea...

Страница 70: ...cause the computer to start up after the other outlet s come on Shut Down Computer This Action is similar to the Switch Outlets Action but also shuts down your computer Each switchable outlet appears...

Страница 71: ...command control power on key sequence Our Server Restart Option add on software will allow you to automatically restart a server when it crashes See Appendix 3 Restarting Crashed Servers for more inf...

Страница 72: ...ct it If your script opens a dialog box to display or request information you will not be able to run it as a compiled script This is because the PowerKey Extension runs as a background only applicati...

Страница 73: ...Action a list of your currently defined QuicKeys appears Select the Keyset that contains your QuicKey from the pop up menu above the list Select the desired QuicKey from the list and click OK or doub...

Страница 74: ...s of check boxes To wait for a certain period of type select the Wait n seconds button Type the number of seconds into the field To wait until for activity to occur on the computer select the Wait for...

Страница 75: ...Open or double click on the file to select it Open File Actions will lose track of a file if you move or rename it You will have to edit the Actions and select the file again Quit Current Application...

Страница 76: ...ou need External Actions appear at the bottom of the list of choices when you click on New Ac tion When you create an External Action a dialog box appears External Actions can receive one parameter a...

Страница 77: ...Software with Multiple PowerKeys 82 3 Restarting Crashed Servers 83 Server Restart Option 84 Server Restart Option Features 85 Using the Server Restart Option 88 4 Default Schedules 91 Creating a Def...

Страница 78: ...ll need to rebuild any scheduled Events you had before Some of the features of the version 3 software will not be available as they depend on features of the PowerKey Pro hardware The When Phone Rings...

Страница 79: ...nd of the PowerKey ADB Cable into the ADB port on the back of your computer Connect the keyboard to the ADB Cable 6 Plug the keyboard cable into the branching connector on the PowerKey ADB Cable see n...

Страница 80: ...the Power Cords If your computer has Hard Power it should be plugged into the first unit Connect the ADB cables Connect the first unit s SCI Cable as described in Chapter 2 Connecting the ADB Cables...

Страница 81: ...e computer 3 Plug the single end of the Classic PowerKey s ADB cable into the ADB port on the end of the PowerKey 4 Plug the branching end of the Classic PowerKey s ADB cable into the ADB port on the...

Страница 82: ...ng Hardware Setup from the Edit menu You can create Events that affect more than one unit Copy the Event from one Schedule window to another and change the Actions appropriately for each unit Since th...

Страница 83: ...your system after a power failure or remotely by a phone call By adding our Server Restart Option see below you can even restart automatically after a crash Restarting after a Power Failure To automa...

Страница 84: ...ll your Power Key Pro unit as described in the user manual If restarting a crashed computer is your primary use for PowerKey Pro you should plug the CPU into a switched outlet even if it has Soft Powe...

Страница 85: ...ces Force Restarts If this option is checked the PowerKey software will let the crash detec tion timer see below count down when a timed Event initiates a software restart If the computer crashes whil...

Страница 86: ...gs the hardware every 10 seconds If this communication fails for a period of time specified in the Preferences dialog box the hardware will execute any When System Crashes Events in the Schedule If mo...

Страница 87: ...computer is not running after the Crash Detection Timer reaches zero Until then no Events with a System Is Not Running Qualifier will be executed This Qualifier is primarily useful for making sure Eve...

Страница 88: ...ime will be written at the end of the PowerKey Log file which resides in the PowerKey Folder Using the Server Restart Option Crash Restart One of the most powerful uses of the Server Restart Option is...

Страница 89: ...n Apple s web site at http info apple com Dealing with File Sharing If a user is connected to your computer with File Sharing when an Event is attempting to shut down or restart it this dialog box wil...

Страница 90: ...such as databases or interactive presen tations can ping the PowerKey software in much the same way that the PowerKey software pings the hardware You can use the When Timer Expires Trigger to restart...

Страница 91: ...he connected unit Creating a Default Schedule File 1 Install PowerKey Pro normally on one Mac 2 Set the Hardware Setup options for the systems you plan to use with your default Schedule file 3 Create...

Страница 92: ...Key Editor in the Apple Menu Items folder 3 Create a folder entitled PowerKey Folder in the Prefer ences folder 4 Place your default Schedule file in the PowerKey Folder If you re not sure which model...

Страница 93: ...re allows you to run a script in any Event You can use this ability to run scripts on a time sched ule or in response to system activity for example when the phone rings or you type a keystroke To use...

Страница 94: ...lets and events Units and outlets may be specified by name or number but events should be specified only by name You must specify a unit even if you only have one PowerKey Pro connected to your comput...

Страница 95: ...a unit s event to true or false You can also check to see if an Event is suspended by getting the property Executing Events You can execute an Event immediately in a script The Trigger and Qualifiers...

Страница 96: ...n periodically ping the PowerKey software by setting the user timer If the software crashes or fails an Event can restart the computer If you wish to use this feature but are not running AppleScript y...

Страница 97: ...the SCI cable as de scribed in Chapter 2 Connecting the ADB Cables Make sure the SCI cable is correctly plugged into the computer and the PowerKey Pro unit as described in Chapter 2 Connecting the ADB...

Страница 98: ...th an X in it when my computer starts up Make sure PowerKey Pro is correctly connected to the computer s ADB port and that the cable is making good contact Make sure another extension isn t interferin...

Страница 99: ...ot necessary before a Shut Down Computer Action because the Shut Down Computer Action can turn off the outlets itself My computer doesn t turn on when the phone rings PowerKey Pro doesn t answer the p...

Страница 100: ...There is also a shareware program called Sleeper by St Clair software this control panel offers many more features than Energy Saver and works well with PowerKey Pro You can reach St Clair Software o...

Страница 101: ...Sophisticated Circuits Inc 18618 129th Ave NE PO Box 727 Bothell WA 98041 0727 Phone Voice 425 485 7979 Fax 425 485 7172 Internet Web http www sophisticated com FTP ftp ftp sophisticated com e mail sa...

Страница 102: ...ess 38 62 67 AppleScript 44 71 86 89 93 100 Controlling PowerKey Pro 94 PowerKey classes 94 C Classic PowerKey See Power Key Clock stops 98 CompuServe 101 Connection diagrams ADB cables 16 Power Cords...

Страница 103: ...uction 7 M Maximum Log File size 86 Menus Edit 47 File 47 Schedule 48 Trigger 56 Multiple units 80 and PowerKey Editor 82 O Okey Dokey 89 Outlets Always On 12 53 Naming 22 52 Switched 12 Switching 69...

Страница 104: ...s Only check box 51 Serial number 53 Server Restart Option 14 20 84 Installation 84 Show startup icon check box 54 Shutting down 24 98 Warning before 54 Sleep 100 Sleeper 100 Soft Power 13 15 84 98 So...

Страница 105: ...tem Is Idle 35 62 74 100 Remote Access 40 62 Serial port activity 62 When Timer Expires 86 90 95 Troubleshooting 97 U Unit Name 22 52 User Timer 86 95 W Warn before scheduled Shut Down check box 54 Wa...

Страница 106: ...oducing copies of manuals or disks except one copy for backup purposes ii title to and ownership of this Software and any reproductions thereof shall remain with SCI iii use of this Software shall be...

Страница 107: ...TY AND FITNESS FOR A PARTICULAR PURPOSE REGARDING THE APPLE SOFTWARE APPLE DOES NOT WARRANT GUARANTEE OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE APPLE SOFTWARE IN T...

Страница 108: ...Page 108 Appendices...

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