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Troubleshooting

113

Troubleshooting

This section describes how to solve common problems you may

encounter when using your computer. Many problems have simple

solutions, so try these suggestions before you call Sony Customer

Support.

Topics

Topic: My computer does not start.

❑

Check that the computer is plugged into a power source and that it is turned
on. Check that the power light is lit on the front panel of the computer.

❑

Confirm that a floppy disk is not in the floppy disk drive (unless you are
using a bootable floppy disk).

❑

Confirm that the power cord and all cables are connected firmly.

❑

If you plugged the computer into a power strip or Uninterruptible Power
Supply (UPS), make sure the power strip or UPS is turned on and working.

❑

Check that the display is plugged into a power source and turned on. Check
that the brightness and contrast controls are adjusted correctly. See the
manual that came with your display for details.

❑

Check that the computer is not in standby mode.

Topic: My files are corrupted or deleted. I want to recover applications that
came with my computer.

See “Using the Application Recovery CD(s)” in this manual.

Topic: My drivers are corrupted or deleted. I want to recover drivers that came
with my computer.

See “Using the Driver Recovery CD” in this manual.

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Содержание VAIO Digital Studio PCV-RX490TV

Страница 1: ...VAIO Digital Studio Computer User Guide PCV RX490TV ...

Страница 2: ...es Use of such software is subject to the terms and conditions of license agreements enclosed with this product Some of the software may not be transported or used outside the United States Software specifications are subject to change without notice and may not necessarily be identical to current retail versions Updates and additions to software may require an additional charge Subscriptions to o...

Страница 3: ...accessible Pour prévenir tout risque d incendie ou d électrocution garder cet appareil à l abri de la pluie et de l humidité Pour prévenir tout risque d électrocution ne pas ouvrir le châssis de cet appareil et ne confier son entretien qu à une personne qualifiée Laser Output 1 3mW CD read 1 1mW DVD read 21 9mW DVD write 42 8mW CD write Wave Length 650 660nm DVD 773 797nm CD Laser Output 0 2mW Wav...

Страница 4: ... 6972 in the United States or 1 800 961 7669 in Canada Sony Customer Support can be reached at http www sony com pcsupport Regulatory Information Pour changer la pile de rechange veuillez contacter votre centre de service Sony le plus près Avertissement L utilisation d instruments optiques avec ce produit augmente les risques pour les yeux Puisque le faisceau laser utilisé dans ce produit est domm...

Страница 5: ...omputer input output devices terminals printers etc that comply with FCC Class B limits may be attached to this computer product Operation with noncompliant peripherals is likely to result in interference to radio and television reception All cables used to connect peripherals must be shielded and grounded Operation with cables connected to peripherals that are not shielded and grounded may result...

Страница 6: ...way Blvd Fort Myers FL 33913 If the trouble is causing harm to the telephone network the telephone company may request that you remove the equipment from the network until the problem is resolved Repair of this equipment should be made only by a Sony Service Center or Sony authorized agent For the Sony Service Center nearest you call 1 888 4SONYPC 1 888 476 6972 This equipment cannot be used on pu...

Страница 7: ...s in household or business trash may be prohibited Do not handle damaged or leaking lithium batteries Danger of explosion if battery is incorrectly replaced Replace only with the same or equivalent type recommended by the manufacturer Discard used batteries according to the manufacturer s instructions The battery pack used in this device may present a fire or chemical burn hazard if mistreated Do ...

Страница 8: ...es réseaux de télécommunications comme le prescrivent les documents concernant les exigences techniques relatives au matériel terminal Le Ministère n assure toutefois pas que le matériel fonctionnera à la satisfaction de l utilisateur Avant d installer ce matériel l utilisateur doit s assurer qu il est permis de le raccorder aux installations de l entreprise locale de télécommunication Le matériel...

Страница 9: ...9 d équivalence de la sonnerie de ce matériel est de 0 79B ...

Страница 10: ...Change to Current Document Title 10 ...

Страница 11: ...gital Studio computer Your new computer is a superb blend of high technology and easy to use functionality This User Guide contains information about the hardware and applications included with your system contact information for software vendors and the specifications for your computer ...

Страница 12: ...Change to Current Document Title 10 ...

Страница 13: ...almrest or rest your hands on the table Position the mouse at the same level as the keyboard Hold the mouse with a relaxed hand and use your whole arm to move it Take breaks during sessions with your computer Excessive use of the mouse or a joystick may strain muscles or tendons Furniture and posture Sit in a chair with good back support and armrests Adjust the level of the chair so your feet are ...

Страница 14: ...Change to Current Document Title 12 ...

Страница 15: ...to designate that a product contains an IEEE1394 connection The i LINK connection may vary depending on the software applications operating system and compatible i LINK devices All products with an i LINK connection may not communicate with each other Please refer to the documentation that came with your compatible i LINK device for information on operating conditions and proper connection Before ...

Страница 16: ...a DVD or CD Writes to a DVD R DVD RW CD R CD RW disc 2 CD ROM drive Reads data from a CD 3 Floppy disk drive Reads and writes data from and to a 3 5 inch floppy disk 4 Floppy disk drive access indicator light Lights in green while reading and writing data from and to a floppy disk ...

Страница 17: ...deo In jack Connection for a video cable supplied Audio L In jack Audio R In jack Connection for an audio cable supplied 9 DVD RW eject button Ejects a disc from the DVD RW drive 10 CD ROM eject button Ejects a disc from the CD ROM drive 11 Floppy disk eject button Ejects a floppy disk from the floppy disk drive 12 Universal Serial Bus USB ports 2 Connection for a compatible USB device 13 i LINK 4...

Страница 18: ...Change to Current Document Title 16 ...

Страница 19: ... PS 2 mouse port Connection for a PS 2 mouse 2 PS 2 keyboard port Connection for a VAIO Smart Keyboard 3 Ethernet port 10Base T 100Base TX Fast Ethernet interface The port marked with Network is for LAN connections only KEYBOARD MOUSE PRINTER GAME HEADPHONES MIC LINE IN USB NETWORK ACT LINK SERIAL i LINK S400 4 3 2 1 LINE TELEPHONE VIDEO OUTPUT S VIDEO VIDEO AUDIO VHF UHF VIDEO 1 INPUT S VIDEO VID...

Страница 20: ...for an audio device 11 Microphone jack Connection for a microphone optional 12 Monitor port Connection for a standard CRT display 13 Audio Out jack Connection for an audio cable supplied Video S video Out port Connection for a video cable adapter supplied or an S video cable optional 14 Audio In jack Connection for an audio cable supplied Video S video In port Connection for a video cable adapter ...

Страница 21: ...patible i LINK devices All products with an i LINK connection may not communicate with each other Please refer to the documentation that came with your compatible i LINK device for information on operating conditions and proper connection Before connecting compatible i LINK PC peripherals to your system such as a CD RW or Hard Disk Drive confirm their operating system compatibility and required op...

Страница 22: ...Change to Current Document Title 20 ...

Страница 23: ...et viewing preferences This section describes the basic functions of your remote control Remote Control Features 1 MUTE button Press to turn off the sound Press again to restore the sound P C ENTER MUTE DVD TITLE VIDEO CAPSULE SEL ANGLE SUBTITLE SIZE DISPLAY DECK SEL GIGA POCKET DVD NEXT REC MODE REC REC STOP PREV REW FF PLAY PLAY STOP PAUSE 4 5 6 7 8 9 JUMP 0 ENT 1 2 3 AUDIO TV VIDEO VOLUME CHANN...

Страница 24: ... for more information SIZE button Press to view Giga Video Recorder in full screen size Press again to return the view to its original size DISPLAY button Press to display the TV Recording deck and playback deck screens Press again to hide these views 6 REW and FF buttons Press to rewind or fast forward video content while playing back video capsules PREV and NEXT buttons Not available for Giga Po...

Страница 25: ...PAUSE buttons Press to stop playback play and pause playback of video capsules on the playback deck 15 VIDEO CAPSULE SEL DVD MENU button Press to display the Select Video Capsules window Press again to minimize the window 16 Direction and ENTER buttons Press a direction arrow to select a cabinet or video capsule in the Select Video Capsule window Press ENTER or the right direction arrow to select ...

Страница 26: ...Change to Current Document Title 24 ...

Страница 27: ... the Start menu select Programs select VAIO Action Setup and then click on VAIO Action Setup 2 Click the S Key you want to change 3 From the Select Application dialog box click the option for the desired type of function The corresponding applications appear in the list box on the right 4 The Confirmation Application Name window appears showing you the application you have selected Click Next 5 Yo...

Страница 28: ...and compatible i LINK devices All products with an i LINK connection may not communicate with each other Please refer to the documentation that came with your compatible i LINK device for information on operating conditions and proper connection Before connecting compatible i LINK PC peripherals to your system such as a CD RW or Hard Disk Drive confirm their operating system compatibility and requ...

Страница 29: ...lick the current device name in the list box and click Modify device name 9 Type the desired name and click Apply 10 To assign an application click Modify The Select Application dialog box appears 11 Select the desired application and click Next i LINK is a trademark of Sony used only to designate that a product contains an IEEE1394 connection The i LINK connection may vary depending on the softwa...

Страница 30: ...tion name The Input Application Name dialog box appears You may change the name and description of the application you want to launch 13 Click Finish to complete this step The next time the device is connected and turned on the assigned application will launch automatically ...

Страница 31: ... or and select the desired design 4 Click Apply 5 The UI Design Selector window design changes The window design for your Sony software will match the UI Design Selector window 6 To try another selection click or and then click Apply 7 When you have made your selection click OK The UI Design Selector closes and the Sony software window design displays You may use the feature with UI Design Selecto...

Страница 32: ...day and the season of the year The default wallpaper setting for your system consists of three different wallpaper images The image changes three times daily based on your local computer time A new background design appears at 0300 1100 1900 The VAIO wallpaper design sets also change at seasonal intervals March 1st Spring June 1st Summer September 1st Fall December 1st Winter ...

Страница 33: ...tal Studio computer s capabilities Giga Pocket gives you a wide range of video viewing recording and playback capabilities such as Watching and recording television from your computer Viewing and recording TV programming simultaneously Setting and managing daily weekly timer recording schedules Managing Video Capsules recorded video contents on your computer Recording personal video content from a...

Страница 34: ...les you to generate Playlists by selecting various cuts scenes from multiple recorded Video Capsules and arranging them in any desired sequences for playback PicoPlayer This optional Video Capsule player application can be attached to Video Capsules that are exported with Video Explorer You can play a Giga Pocket Video Capsule on computer systems that do not have Giga Pocket installed if such syst...

Страница 35: ... system 1 Verify that the computer time and date settings as displayed in the taskbar are correct To adjust these settings right click with your mouse on the time display and a dialog box will appear 2 Click Start in the Windows taskbar select Programs and click Giga Pocket 3 Select Giga Pocket TV Setup The Setup dialog box appears 4 Depending on your cable service access select Standard CATV Stan...

Страница 36: ...tal cable box or a satellite cable box Make sure that the Input channel on your STB Ch 3 Ch 4 and so on matches the Input channel listed in the Giga Pocket TV Setup dialog box 5 Click OK The Giga Pocket TV Setup dialog box closes and you can now tune into TV programs with Giga Video Recorder Note If you are unsure of the type of cable connection to use Standard HRC or IRC contact your cable provid...

Страница 37: ...ga Video Recorder enables you to watch a TV program on your computer display while recording it onto your hard disk drive Using the Giga Pocket Slip Play feature you can view a program from the beginning even while it is being recorded Giga Video Recorder window ...

Страница 38: ...Capsules The Video Capsules provide file recording information which can be viewed through Video Explorer Manage your Video Capsules with Video Explorer Using Slip Play to watch in progress recordings from the start While a program is being recorded on the TV Recording deck you can watch that same program from the beginning using the Playback deck To use Slip Play TV Recording deck detail Playback...

Страница 39: ...n Stand by or Hibernate mode if the system is not in use Using the Timer Recording Manager 1 Click Start in the Windows taskbar select Programs select the Giga Pocket folder and click on Giga Pocket 2 Click Timer Recording Manager The Timer Recording Manager window appears Windows Stand by button The Windows Stand by button when selected puts the Windows operating system into Standby mode Interrup...

Страница 40: ...off your computer the timer recording function is disabled For more information about the Timer Recording Manager feature follow these steps to access the online Help 1 Click Start in the Windows taskbar and then select Programs 2 Select Giga Pocket and then click on Giga Pocket Help ...

Страница 41: ...ording Wizard 1 Click Start in the Windows taskbar select Programs and then click Giga Pocket 2 Select Timer Recording Wizard The Timer Recording Wizard dialog box appears 3 Select the desired option from the Select Timer Recording Settings menu and click Next Follow the on screen directions Click the Help button for assistance as needed Timer Recording Wizard dialog box ...

Страница 42: ...ket does not allow a new Video Capsule to be created if there is less than 50 MB of free space on the hard disk drive These scheduled events resume at their scheduled time as hard disk drive space becomes available Approximately three minutes before Giga Pocket begins a timer recording and during a timer recording you must avoid Starting up or using other software applications Setting up changing ...

Страница 43: ...The Video Explorer window appears 3 Click My Cabinet to view a list of saved Video Capsules and Playlists From the Video Explorer toolbar you can Launch Giga Video Recorder to play a selected Video Capsule or Playlist Launch Playlist Builder Launch Timer Recording Wizard to set up timer recordings View and edit recording information Video Explorer main window ...

Страница 44: ...eo Explorer after it is exported to the new file If you do not want to delete the Video Capsule after export remove the check mark from the Delete Video Capsules after export option 5 Choose an AVI or MPEG format for the new file 6 You can select the option to attach the PicoPlayer utility to the exported file by putting a check mark in the Export off line only PicoPlayer and MPEG file PicoPlayer ...

Страница 45: ...recorded using Long Play LP mode can be converted and exported as MPEG1 files You can convert an imported MPEG file into a Video Capsule only if the file was created using DVgate Assemble or other VAIO AV applications Playlist Builder With Playlist Builder you can select any cuts scenes from a recorded Video Capsule and create edited Playlists These Playlists can be played back continuously in any...

Страница 46: ...A list of saved clips is displayed in this area Cut name area This area is used to select various cuts Playlist area The names of cuts are added to a Playlist and modified in this area Film roll area In this area film images are displayed as a roll while the clips are played back on the preview monitor Once a Playlist is created you cannot delete the original Video Capsule To delete the original V...

Страница 47: ... Windows 2000 Professional Supporting software Microsoft DirectX and Windows Media Player 6 4 or later Both these supporting applications are available by download from the Microsoft Download Center at http www microsoft com downloads For more information about the Playlist Builder feature follow these steps to access the online Help 1 Click Start in the Windows taskbar and then select Programs 2 ...

Страница 48: ... Pico Player main window For more information about the PicoPlayer feature follow these steps to access the online Help 1 Click Start in the Windows taskbar and then select Programs 2 Select Giga Pocket and then click on Giga Pocket Help ...

Страница 49: ...ions where screen or image distortion may occur such as When you change the channel on the video player device If there is a damaged section on your video tape Topic Why does my system seem to slow down when I play a Video Capsule Your computer may respond slower if you try to play back a Video Capsule while recording a TV program with Giga Pocket During a timer recording Giga Pocket may interrupt...

Страница 50: ...yback deck or try switching the channel Your timer recording continues even if the on screen display has shifted or split Topic Why did my Giga Pocket stop allowing me to create new Video Capsules You cannot create a new Video Capsule when the remaining free space on your hard disk drive reaches approximately 50 MB Delete any unnecessary Video Capsules or files to increase the free space on your h...

Страница 51: ... to 1 second in length Management information Management information contains the creation date of Video Capsules and their thumbnails information that is required for preview MPEG file A file that contains compressed moving pictures using the MPEG standard with mpg as the file name extension Playlist A Playlist is a collection of cuts that you can select from recorded Video Capsules The Playlist ...

Страница 52: ...r view or in the Video Explorer list area Timer recording A timer recording is a preset video recording event Video Capsule A Video Capsule is a virtual container that holds the video images recorded with Giga Pocket Recorder A Video Capsule is created on your computer hard disk drive and managed with Video Explorer For detailed information about Giga Pocket terms see the online Help ...

Страница 53: ...ck of your favorite DVDs MovieShaker Sony Electronics Inc Sony s original MovieShaker software creates personal movies that have transitions background music and text Just import your video clips and shake with a click of the mouse Your personal movies are easy to create and fun to share with family and friends OpenMG Jukebox Sony Electronics Inc OpenMG Jukebox software enables you to import digit...

Страница 54: ...vie or sound files stored in a Memory Stick media in a visually pleasing artistic manner VisualFlow software not only plays a selected movie or sound file but also enables playback of files by other applications like PictureGear Memory Stick Slideshow and Windows Explorer i LINK is a trademark of Sony used only to designate that a product contains an IEEE1394 connection The i LINK connection may v...

Страница 55: ...ound Clips 1 Click File Import or DV Import 2 Find the file you want to add 3 Select the file 4 Click Open The file is added to the Clip tray Create a Movie using Shaker After adding clip s to the Clip tray you can create a short movie using the Shaker feature Shaker randomly selects clips from the Clip tray to create a 30 second scene Main Window Importing lengthy image or sound files may cause t...

Страница 56: ...oduct tray 4 To preview switch the Work Panel to Product tray mode and press play Shaker tray Scenes created with Shaker begin with a black frame and after processing are placed in the first available slot on the Product tray Limit the number of scenes placed on the Product tray to 5 or less MovieShaker software may stop responding if too many scenes are placed on the Product tray ...

Страница 57: ...2 Select the Effects tab from the Editing tray 3 Drag the Effect you want to add from the Effects tray to the Effects palette on the Working Panel 4 See Help for instructions on adjusting effect duration and replaying clips and scenes Working Panel To preview an Effect click the Play button on the Working panel window Your clip plays the new effect on the Effect tray monitor Sound Color Speed Effe...

Страница 58: ...vide quick reminders of your pictures Brighten contrast enhance resize crop and color correct your pictures Create panoramic views animations screen savers wallpaper still pictures from MPEG and even HTML photo albums Managing Your Pictures Use the Collection feature to manage your pictures 1 Click the Folder tab and browse to locate your pictures 2 Select the pictures you want to have in a collec...

Страница 59: ...um you want and click OK 4 Now add more pictures frames text and effects 5 When you are finished select Create Album in File menu or click the Create Album icon on the toolbar 6 Designate the folder where you want to save the Album 7 Enter the Target Album name select Thumbnails and click OK 8 The new album can be viewed using most Internet browsers ...

Страница 60: ...s from MPEG 1 Select the MPEG file 2 From the Movie Sound menu select Scene Break Down 3 Then select Movie Stitch to create a panoramic picture OpenMG Jukebox 2 0 OpenMG Jukebox is a software application that utilizes Sony Corporation s copyright protection technology OpenMG Jukebox maintains the holder s copyrights by preventing unauthorized distribution of digital audio files OpenMG Jukebox soft...

Страница 61: ...MG Jukebox The CDDB Music Recognition Service Registration wizard appears Follow the onscreen instructions to complete registration Your VAIO computer ships with OpenMG Jukebox 2 0 installed Portable players that are compatible with OpenMG Jukebox may contain an earlier version of the software Version 1 0 1 1 or 1 2 Do not install an earlier version of OpenMG Jukebox on your computer as this may c...

Страница 62: ...Audio CD dialog box appears You can set OpenMG Jukebox as the default application for playing audio CDs by selecting the appropriate checkbox 3 Click OK The OpenMG Jukebox window appears To register with CDDB you need Internet access from your computer For more information regarding CDDB registration click on the Help button ...

Страница 63: ...to Web sites 2 Player control buttons Controls playback functions such as play pause stop fast forward and reverse 6 File list view Displays the contents of the folder selected in the file tree view 3 Playlist drop down list Displays available playlists and audio files of the current feature tab 7 Tutorial tab Opens and closes the Tutorial feature 4 File tree view Displays the folders available on...

Страница 64: ...t to record You can clear all selected tracks by clicking in the empty checkbox next to Select All and then select the tracks you want to record 5 Click Rec to Jukebox to begin recording When the recording is finished the new playlist appears in the File tree view of the Playlist window You can change to this feature view by clicking on the Playlist tab When you record from an audio CD on your opt...

Страница 65: ...n on using 2 step mode see Changing the check in check out settings in the OpenMG Jukebox Help menu Check out 1 Connect the external device or insert the media into your computer 2 Click on the Check in Out tab to display the Check in Out tab window Your computer automatically recognizes the connected external device or media and lists the content information in a new panel on the right side of th...

Страница 66: ...zes the connected external device or media and lists the content information in a new panel on the right side of the Check in Out tab window 3 Select the song to be checked in from the song list of the external device or media To check in more than one song at a time hold down the Ctrl key and click on the additional songs 4 Click In or drag the song s to the Playlist view panel If you want to che...

Страница 67: ...rosoft Windows Media Technologies WMT standard identified by asf or wma extensions Manage your audio files through the Playlist feature of OpenMG Jukebox 2 0 Manage imported songs on the Playlist Additional features are available when you register your imported songs through the Playlist feature of OpenMG Jukebox You can manage your music by creating your own list of songs categorized by genre or ...

Страница 68: ...designate that a product contains an IEEE1394 connection The i LINK connection may vary depending on the software applications operating system and compatible i LINK devices All products with an i LINK connection may not communicate with each other Please refer to the documentation that came with your compatible i LINK device for information on operating conditions and proper connection Before con...

Страница 69: ...e same manner as a camera You can select different characteristics for the Capture button when capturing a Net Movie 3 Options button Displays the configuration options available for either Still or Net Movie mode 7 Application Switch drop down list Switches between the Still image and Net movie modes using a drop down list 4 Effects button Displays the special effects that you can apply to your p...

Страница 70: ...for your still image capture The Still Image Options window appears The Still Image Options window has four tabs Capturing Mode You can choose between Normal Self timer or Panorama Capture modes The Smart Capture main window opens with a blue screen image indicating that there is no data input from a digital camera or camcorder When you connect your digital camera or camcorder to your system with ...

Страница 71: ... button to select a special image effect The Effect Setting window appears Use the drop down list to view and customize the available effects Capturing a picture in Still mode 1 Use your digital camera or camcorder to locate the image you want to capture When you see the desired image in the Smart Capture window click Effect Setting window You can use a different special effect for each picture or...

Страница 72: ...e Discard any or all of your still images by clicking on the Delete button Select a single image or all and the image s is torn and removed from the Still Viewer window Upload Send your still images online to the ImageStation Web site to share with your family and friends ImageStation stores your still images online when you register for this free service See Using ImageStationSM Mail E mail your ...

Страница 73: ... Net Movie Click on the Mode dial to switch between Still mode and Net Movie mode 4 Click on the Options button to view the available options for your movie capture The Recording Options window appears The Recording Options window has three tabs Format You can adjust the compression rate for your movies in MPEG1 format or choose the AVI option for no compression You can also set the maximum record...

Страница 74: ...e effects Capturing a movie in Net Movie mode 1 Use your digital camcorder to locate the view s you want to capture When you see the desired view in either the Smart Capture window or your camcorder s viewfinder press the Capture button to begin recording your movie The Movie Player window appears 2 Click on the Capture button when you have finished recording your movie and the first frame of your...

Страница 75: ... by clicking on the Delete button The frame or movie is removed from the Movie Player window Upload Compress and send your movies online to the ImageStation Web site to share with your family and friends ImageStation stores your movies online when you register for this free service See Using ImageStationSM Mail E mail your movies to family and friends Click on the Mail button and your e mail appli...

Страница 76: ...re and ImageStation applications Uploading with Movie Player 1 Click on the Upload Button in Movie Player The Compression Settings when Uploading window appears 2 Select the compression rate and press the Start Compression button The ImageStation Login window appears See steps 2 4 in the next section Uploading with Still Viewer for further uploading information Compression Settings when Uploading ...

Страница 77: ...nd password The Image Uploader window appears 3 From the Still Viewer or Movie Player window click on the Upload button to transfer your pictures or movies to the ImageStation Web site The Image Uploader windows displays your Internet connection and upload status Click on to see thumbnail previews of your pictures or movies ImageStation Login window Image Uploader window The ImageStation preview f...

Страница 78: ...nu point to Programs point to VisualFlow and then click on VisualFlow 2 Click on an icon in the View section on the main toolbar to select a display layout 3 Click on an icon in the Sort section on the main toolbar to select a sorting method 4 Placing your cursor on the left end of the main toolbar activates the current Memory Stick properties 5 Placing your cursor on the right end of the main too...

Страница 79: ...77 While an image is enlarged the Launch toolbar appears at the bottom of the window Any associated application can be activated from this point ...

Страница 80: ...Change text to match document 78 ...

Страница 81: ...me tape You should perform a separate capture for each audio mode you wish to use DVgate software does not support hard disk compression You should not use disk compression if you are planning to work with DVgate Title data is saved in the flash memory of a digital video camera and is not transferred to tape by DVgate software To avoid interruption of capture sessions you should disable the screen...

Страница 82: ...audio data are not available while you are recording If DVgate software indicates that frames have been dropped close all open applications or defragment your hard drive DVgate plug in for Adobe Premiere software Your VAIO Computer may not have Adobe Premiere software preinstalled If you subsequently purchase and install this software on your computer you must install a plug in to ensure compatibi...

Страница 83: ...un 2 Click Browse to navigate to your C drive 3 Select Program Files select Sony select DVgate select Premiere Plug in and then select 6 0 4 Select Setup exe and click OK The installation wizard dialog box appears Follow the on screen instructions to install the plug in ...

Страница 84: ...Change to Current Document Title 82 ...

Страница 85: ...e the hard disk drive on your computer has been formatted with two partitions C and D The DVgate software saves files to the D partition This prevents large video captures from consuming the available space on your C partition To maintain optimum DVgate performance you should defragment your D partition regularly ...

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Страница 87: ... necessary To defragment your hard disk drive 1 Deactivate your screen saver if applicable 2 From the Start menu point to Programs point to Accessories point to System Tools and then click on Disk Defragmenter 3 Run Disk Defragmenter It may take more than a couple of hours to complete defragmentation depending on the data capacity and utilization of your computer s hard disk drive s ...

Страница 88: ...Change to Current Document Title 86 ...

Страница 89: ...purchased from your local retailer or by accessing the Sony VAIO Direct Web site http vaio sonystyle com or by calling 1 888 315 7669 toll free i LINK is a trademark of Sony used only to designate that a product contains an IEEE1394 connection The i LINK connection may vary depending on the software applications operating system and compatible i LINK devices All products with an i LINK connection ...

Страница 90: ...INK port Plug the i LINK cable connector into this port Connecting an i LINK device Microsoft Windows Millennium Edition uses an i LINK communication standard that is not compatible with the Sony VX1000 camcorder See the manual that came with your i LINK device for more information on installation and use ...

Страница 91: ... the Network Adapters category and then select Realtek RTL8139 Family PCI Fast Ethernet NIC 5 Click the Properties button 6 Remove the check mark from the option Disable in this hardware profile 7 Click OK 8 Close the Control Panel window Warning Your computer has a protective sticker covering the Ethernet port located on the rear panel Connect only 10Base T and 100Base TX cables to the Ethernet p...

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Страница 93: ...come corrupted or are erased It can be used only to restore the hard disk of the Sony computer you purchased Application Recovery CD s Sony Electronics Inc The Application Recovery CD program enables you to reinstall individual applications Use it to restore corrupted or erased files Driver Recovery CD Sony Electronics Inc The Driver Recovery CD program enables you to reinstall individual device d...

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Страница 95: ...VD RW drive 2 Shut down your computer 3 Wait 30 seconds and turn on your computer 4 Type the letter O to signify you have read and accepted the Microsoft End User License Agreement See Using the Application Recovery CD s for more information on reinstalling individual applications See Using the Driver Recovery CD for more information on reinstalling individual drivers You will lose any software yo...

Страница 96: ...ry CD insert the first CD to run the System Recovery program You are prompted to insert the next CD s once the information from the first CD has been installed The recovery process takes 30 to 60 minutes to complete After recovering your system using the System Recovery CD s you may be prompted to insert your Application Recovery CD s after restarting Windows Use the Application Recovery CD s to c...

Страница 97: ...r Support To use the Application Recovery CD s 1 Turn on your computer If your computer is already on close all applications 2 When the Windows desktop appears insert the Application Recovery CD in the DVD RW drive The Application Recovery utility loads automatically 3 When the Application Recovery menu appears follow the on screen instructions to complete the recovery process If you need to reins...

Страница 98: ...Change to Current Document Title 96 ...

Страница 99: ...r If your computer is already on close all applications 2 When the Windows desktop appears insert the Driver Recovery CD in the DVD RW drive Go to My Computer or Windows Explorer to view the contents of the Driver Recovery CD Select the appropriate driver To repair software applications using VAIO Support Agent The Driver Recovery CD utility has an information vault that contains the original char...

Страница 100: ...Change text to match document 98 ...

Страница 101: ...rt Agent has three features to help you fix your software problems Quick Fix Wizard Common Solutions and Support Central This section briefly describes these three features Using the Quick Fix Wizard The Quick Fix Wizard records and maintains a history of the VAIO Support Agent protected applications by taking a snapshot of the application at regular timed intervals and storing it for future use I...

Страница 102: ...s dialog box appears 3 Select the Diagnose and fix my software option and select the item you want VAIO Support Agent to examine 4 Select the affected software title from the drop down list and then select the date time that identifies when your software was working properly To view a list of software applications protected by VAIO Support Agent click on the Pick the software drop down list Quick ...

Страница 103: ...VAIO Support Agent 101 5 Click Next to continue Follow the instructions on the screen ...

Страница 104: ...mmon Solutions dialog box appears 2 Double click on the desired category to expand and view available SupportActions VAIO Support Local Server c program files support com provides a list of SupportActions available on your computer s hard disk drive VAIO Support Local Server http sdcglobal4 sel sony com provides a list of SupportActions available from the Internet Common Solutions dialog box 1st l...

Страница 105: ...AIO Support Agent utility is dormant as a background process Every 24 hours the Agent self activates to contact the Sony Support Server to check for new updates or fixes needed for your system This updating action only occurs while you are connected to the Internet and when more than 24 hours has passed since the last update Every time VAIO Support Agent prepares to update the Agent Status Update ...

Страница 106: ...rompting Deny the Agent your permission to contact the Sony Support Server for any updates or fixes The Agent discontinues any update retrieval and does not prompt again for your permission to update Deny the Agent your permission to contact the Sony Support Server for the current update or fix The Agent discontinues the current update retrieval but prompts again for your permission for the next s...

Страница 107: ...ons to customize the automatic update feature 3 Click OK Event Notification At times Sony initiates an event by sending support information for your specific computer model directly to you over the Internet If you are connected to the Internet when these events occur the ambulance icon on your task tray blinks Double click the ambulance icon to view the event You must be connected to the Internet ...

Страница 108: ...questions additional information from knowledge base systems and the latest software updates for your protected software Support Central also lets you contact live support agents for additional help 1 Connect to the Internet 2 From the VAIO Support Agent main window click Support Central The Support Central Welcome page appears You must be connected to the Internet to receive an event notification...

Страница 109: ...ort Agent 107 3 Click Enter Portal to begin using Support Central First time users will be asked to register with Support Central You must have Internet access to use Support Central Support Central Welcome page ...

Страница 110: ...registration information so you are only required to register once If you log on to your computer with a different user name or have recovered your system using the System Recovery CDs Support Central may require you to register again Support Central Registration page ...

Страница 111: ...ent Issues page displays enabling you to continue working on your open issues or to close them if you are finished Support Central has a tracking feature that stores your current issues enabling you to return and work on them later Support Central Current Issues page ...

Страница 112: ...you log on to Support Central with a new issue or if you do not have any open issues the Support Wizard appears You can begin searching on the new issues Support Central Support Wizard page You must have Internet access to use Support Central ...

Страница 113: ... system s drivers basic network settings and modem settings are protected by the VAIO Support Agent utility Utilities VAIO Action Setup Applications Adobe Premiere LE DVgate PictureGear MovieShaker DVD Express Media Bar DVD Player OpenMG Jukebox SoundForge XP The VAIO Support Agent utility may ask you to use the Driver Recovery CD during the healing process ...

Страница 114: ...Change to Current Document Title 112 ...

Страница 115: ...hat the power cord and all cables are connected firmly If you plugged the computer into a power strip or Uninterruptible Power Supply UPS make sure the power strip or UPS is turned on and working Check that the display is plugged into a power source and turned on Check that the brightness and contrast controls are adjusted correctly See the manual that came with your display for details Check that...

Страница 116: ...ss Alt F4 3 Select Restart 4 Click OK If you cannot restart as described in the preceding steps you can restart the computer by pressing Ctrl Alt Delete or by pressing the power switch for more than six seconds Contact the software publisher or designated provider for technical support See the contact information in this manual Topic Why does the Windows operating system stop responding during shu...

Страница 117: ...he arrow keys to highlight Parallel Port Mode and press Enter 6 Select the desired setting displays press Enter 7 Press F10 to Save and Exit Topic My DVD RW or CD ROM drive tray does not open Use the eject button 1 Make sure the computer is turned on 2 Press the Eject button on the drive Use the My Computer icon 1 Click My Computer on the Windows desktop 2 Right click the DVD RW or CD ROM drive ic...

Страница 118: ...r The region code is listed on the disc s packaging Region code indicators such as 1 or ALL are labeled on some DVDs to indicate what type of player can play the disc Unless a 1 or ALL appears on the DVD or on the packaging you cannot play the disc on this computer If you hear audio but cannot see video your computer s video resolution may be set too high For best results change the screen area to...

Страница 119: ...ou inserted the CD ROM with the label side facing up Topic Why doesn t my DVD RW drive record at the highest speed Sony recommends using 4x CD RW or 8x CD R media If you are using other non 8x media and have difficulty with formatting change the write speed from8x to a lower setting If you must use other media and are having difficulty formatting non 4x CD RW media change the write speed from 4x t...

Страница 120: ...d properly and that they are charged If the speakers use an external power source make sure that the power cord is plugged into a grounded wall outlet or power strip If the speakers have their own volume control check the volume level If the program you are using has its own volume control check that the volume is turned up Check the volume controls in the application in the audio mixer and in Win...

Страница 121: ...he ISP is not experiencing technical problems If you have a second phone line available try connecting the modem to this line Topic My modem does not work Your modem may stop working due to many possible factors including equipment or software conflicts If your modem is not functioning properly check the following Check that the phone line is plugged into the LINE jack Check that the phone line is...

Страница 122: ... 5 Click OK Topic My microphone does not work Check that the microphone is plugged into the MIC jack Topic My microphone is too sensitive to background noise If you find there is too much background noise when you record sound you should adjust the microphone gain by following these steps 1 Right click the speaker icon Volume in the lower right Windows task tray 2 Click Open Volume Controls The Vo...

Страница 123: ... clockwise the ring that covers the mouse ball 3 Turn the mouse upright and drop the mouse ball into your hand 4 Using a piece of tape remove any dust or dirt on the mouse ball and inside the mouse ball socket 5 Return the mouse ball to the socket and replace the mouse ball cover Secure the cover by turning the ring counter clockwise Close all applications and turn off your computer Restart your c...

Страница 124: ...changes into a double arrow cursor Left click and drag away from the edge of the display screen The minimized taskbar resizes and becomes visible Topic Why is my system running slowly The system responsiveness varies with the number of applications that are open and running Close any applications that you are not currently using Increasing the system memory may also help The computer has four memo...

Страница 125: ...nd click Next 5 Select the appropriate manufacturer and model and click Next 6 Select LPT1 and click Next 7 Click Yes to have Windows based programs use this as the default printer If the printer has a USB connection do not follow the steps below Contact the manufacturer of your printer for updates or other information that will resolve the problem If the printer is not included in the list and th...

Страница 126: ...ONYPC 1 888 476 6972 or visit Sony Customer Support at http www sony com pcsupport If prompted for a path to the windows files use C Windows Options Cabs Always check the printer manufacturer s website for the latest drivers for Windows Me before proceeding Some printers do not function properly without updated drivers for Windows Me ...

Страница 127: ...computer caused by power surges The battery backup safeguards your data during a brief period of power loss The power control button on the front panel does not turn off the system AC power To remove power from the system you must shut down the computer as described in the VAIO Digital Studio Computer QuickStart and then unplug the AC power cord from the wall outlet or power strip Do not place hea...

Страница 128: ... rain Do not place electronic equipment near your computer The computer s electromagnetic field may cause a malfunction Provide adequate air circulation to prevent internal heat build up Do not place your computer on loose surfaces such as rugs or blankets or near materials such as curtains or draperies that may block its ventilation slots Leave a space of at least 8 inches from the back panel of ...

Страница 129: ... to a coin operated telephone and may not work with multiple phone lines or a private branch exchange PBX If the telephone company makes a service call to your home or office and determines that your computer is responsible for the problem the telephone company may bill you for the service call If you do not disconnect your computer when it is adversely affecting the telephone line the telephone c...

Страница 130: ... a slot cover be careful not to damage components on the system board or add on cards You may need to temporarily remove add on cards that are next to the slot cover you want to remove On Handling a CRT Display Do not place the display near a strong magnetic force Do not block the ventilation slots on the display Using the computer in low temperature conditions may produce a residual image on the ...

Страница 131: ...amage the drive On Cleaning CD or DVD Media Fingerprints and dust on the surface of a disc may cause read errors Proper care of the disc is essential to maintain its reliability Do not use solvents such as benzine thinner commercially available cleaners or anti static spray as they may cause damage to the disc For normal cleaning hold the disc by its edge and use a soft cloth to wipe the surface f...

Страница 132: ...Change to Current Document Title 130 ...

Страница 133: ...ompuServe 2000 CompuServe Interactive Services DVDit Sonic Solutions Web site http www adobe com phone 206 675 6126 fee based support fax 206 628 5737 e mail techdocs adobe com hours M F 6 AM 5 PM PT Web site http www aol com phone 800 827 6364 hours 7 days a week 24 hours a day Web site http www compuserve com phone 800 848 8990 hours M F 8 AM 1 AM Sat Sun 10 AM 10 PM Web site http www dvdit com ...

Страница 134: ...972 Support from 1 888 4SONYPC is free of charge for 90 days after the original date of purchase hours 7 days a week 24 hours a day Web site http www symantec com techsupp phone 800 927 3991 900 646 0007 Support from 1 800 927 3991 is fee based per incident Support from 1 900 646 0007 is fee based per minute Online support is free of charge hours M F 6 AM 5 PM PT Web site s http www arcsoft com ht...

Страница 135: ...om pcsupport phone 888 4SONYPC 888 476 6972 Support from 1 888 4SONYPC is free of charge for 90 days after the original date of purchase hours 7 days a week 24 hours a day Web site Online support http www sonicfoundry com support phone 608 256 5555 fax 608 256 7300 e mail support sonicfoundry com hours M F 8 AM 7 PM CT Web site Online support http www eidosinteractive com support phone 415 547 124...

Страница 136: ...Change to Current Document Title 134 ...

Страница 137: ...ter 2 Select the desired document Manuals and online help files that may accompany your preinstalled software Most manuals for preinstalled software are located on your hard disk drive as online help files You can access online help files from the Help menu in a specific application A printed manual is available for some applications VAIO Support Agent VAIO Support Agent can be accessed from the W...

Страница 138: ...ax on demand service call 1 888 4SONYPC 1 888 476 6972 Requires a fax machine or fax software Software Updates You can download the latest software updates and software patches for your Sony computer by selecting Software Updates on the Sony PC Support web page at http www sony com pcsupport VAIO System Reference Manual Provides detailed technical information about your computer s hardware This do...

Страница 139: ... Sound Capabilities Analog Devices SoundMAX Integrated Digital Audio Floppy Disk Drive 3 5 1 44 MB FDD DVD RW Drive 4X max DVD ROM reading 2X max DVD R reading 2X max DVD RW reading 24X max CD ROM reading 16X max CD RW CD R reading 8Xmax CD R writing 4X max CD RW writing 2X max DVD R writing 1X max DVD RW writing CD ROM Drive 40X max CD R CD ROM 28X max CD RW Modem Lucent 1648 technology V 90 comp...

Страница 140: ... speakers w AC adapter PCVA SP2 Power cord Modem cable i LINK 4 pin cable Video cable Video cable converter 2 Audio cable Infrared receiver PCVA IR3U Remote Control PCVA GP3U Coaxial cable AA Batteries 2 Service 90 day limited service See Warranty Card Limited Warranty 90 day parts labor standard See Warranty Card Power Requirements 268 watts maximum Voltage 100 120 V 3 9A Dimensions 8 0 w x 14 2 ...

Страница 141: ...depending on the speed you select Data on a DVD RW DVD R is read at a constant transfer rate of 2X Data on a DVD ROM is read at a variable transfer rate ranging from 2X at the innermost track to 4X at the outermost track The average data transfer rate is 3 3 4455 KBps High speed writing to a CD RW disc is not supported Data on a CD R CD ROM is read at a variable transfer rate ranging from 17X at t...

Страница 142: ...Change to Current Document Title 140 ...

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