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Error/Warning Messages
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Error/Warning Messages
There are two kinds of messages: error messages and
warning messages. This section lists these messages
together with their possible causes and remedies. Note the
messages and act accordingly.
Error Messages
If a problem occurs, the ALARM lamp lights in orange and
an error message stating the problem appears on the
monitor and in the printer window display.
In the error message introduced in the following tables,
“nn” indicates the number or symbol displayed in the
actual message.
Error message
Possible causes and remedies
On the video monitor
On the printer window display
SET RIBBON
SET RIBBON
There is no ink ribbon loaded.
t
Load the ink ribbon. (See page 15.)
SET PAPER
SET PAPER
•
Paper has been exhausted.
t
Load the paper. (See page 17.) Also, replace the ink
ribbon.
•
There is no paper tray loaded.
t
Install the paper tray. (See page 17.)
SET RIBBON AND PAPER
SET RIBBON
SET PAPER
There are neither ink ribbon nor paper are loaded.
t
Load the ink ribbon and paper. (See pages 15 and 17.)
REMOVE PRINTS
REMOVE PRINTS
The maximum number of printouts has accumulated on the
paper tray.
t
Remove the printouts. Printing starts again.
REMOVE PAPER
REMOVE PAPER
•
Paper has jammed inside the printer.
t
Remove any jammed paper from the printer. (See
page 74.)
In some cases, this message may remain even after the
jammed paper is removed. To clear the message, try
removing the paper feed tray and reinserting it with paper
loaded inside.
•
The base plate of the printer is detached.
t
Attach the base plate securely. (See page 75)
CHECK PAPER : PROCESS nn
CHECK PAPER nn
PROCESS
CHECK PAPER : LOAD nn
CHECK PAPER nn
LOAD
CHECK PAPER : EJECT nn
CHECK PAPER nn
EJECT
REMOVE PAPER TRAY
REMOVE PAPER
TRAY
The paper jams around the paper tray.
t
Remove the paper tray and pull out any jammed paper. (See
page 74.)
In some cases, this message may remain even after the
jammed paper is removed. To clear the message, try
removing the paper feed tray and reinserting it with paper
loaded inside.
CHANGE RIBBON
CHANGE RIBBON
The ink ribbon has been exhausted.
t
Replace the old one with a new ink ribbon. (See page 15.)
(The ink ribbon cannot be reused.) In this case, if the white
paper is ejected. Discard this paper.
CLOSE RIBBON DOOR
CLOSE
RIBBON DOOR
The ribbon door panel is open.
t
Close the ribbon door panel.
CHECK RIBBON
CHECK RIBBON
An ink ribbon that can not be used with this printer has been
loaded.
t
Load the appropriate ink ribbon. (See page 66.)
CHECK RIBBON nn
CHECK RIBBON nn
•
The ink ribbon has torn.
t
Repair the torn ink ribbon. (See page 17.)
•
When this message appears even though the ink ribbon is not
torn, contact your Sony service facility or your Sony dealer to
clear the error status.
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