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79
RAID problems
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OS RAID HDD not present
OS RAID HDD degraded performance
OS RAID HDD error
Symptom
Possible Problem
Recommended Action
HDD reported as ‘NOT
PRESENT’ or ‘NOT
RECOGNISED’ by the
Administration web
pages)
during
installation
.
It assumes
that the server is not yet
being used for data
storage.
If this symptom is
reported
during normal
operation
, troubleshoot
as for
Poor HDD connector
contact.
Check HDD cable and connections (see
).
Check HDD status.
HDD cable fault.
Swap HDD cables to check whether fault remains.
Check HDD status.
If fault symptom remains with the cable, replace S-ATA cable.
HDD fault.
If the fault symptom remains with the HDD, replace the faulty HDD
(see
“OS HDD replacement” on page 87
).
Motherboard fault.
If the fault persists after the HDD has been replaced, replace the
Motherboard/chassis (see
“Chassis replacement (containing
motherboard and CPUs)” on page 92
).
Symptom
Possible Problem
Recommended Action
HDD reported as
‘DEGRADED’ by the
Administration web
pages (see
administration web
pages” on page 51
during normal
operation
.
RAID configuration settings
are incorrect or wrongly
adjusted.
Check settings using the Administration web pages.
Reconfigure HDD, if necessary.
HDD fault.
Recover/rebuild the OS HDD using the Administration Web Pages
(see
“Recovery from partial OS drive failure” on page 52
) for details of
recovery from failed OS disk drive.
If the fault persists, normal operation of the unit will have to be interrupted to enable further checks to be done.
Motherboard fault.
Confirm symptom by powering off the unit and then powering the unit
checking HDD status using the BIOS manager utility (see
“Motherboard BIOS manager” on page 50
).
If the fault persists after the HDD has been replaced, replace the
Motherboard/chassis (see
“Chassis replacement (containing
motherboard and CPUs)” on page 92
).
Symptom
Possible Problem
Recommended Action
HDD reported as
‘ERROR’ by the
Administration web
pages (see
administration web
pages” on page 51
during
normal
operation
.
Poor HDD connector
contact
Check HDD cable and connections (see
).
Check HDD status.
HDD fault.
If the unit is still operational, recover/rebuild the OS HDD using the
Administration Web Pages (see
“Recovery from partial OS drive
) for details of recovery from failed OS disk drive.
If the unit is locked-up attempt to recover/rebuild using the
Administration Web Pages (see
“Recovery from complete OS drive
) for details of recovery from failed OS disk drive.
If the fault persists, normal operation of the unit will have to be interrupted to enable further checks to be done.
HDD cable fault.
Swap HDD cables. Re-check HDD status.
If fault symptom remains with the cable, replace HDD cable.
Motherboard fault
Confirm symptom by powering off the unit and then powering the unit
checking HDD status using the BIOS manager utility (see
“Motherboard BIOS manager” on page 50
).
If the fault persists after the HDD has been replaced, replace the
Motherboard/chassis (see
“Chassis replacement (containing
motherboard and CPUs)” on page 92
).
Содержание HDXS-C200
Страница 2: ...2 ...
Страница 9: ...Table of Contents 9 About this chapter 99 Notes on spare parts 99 Parts list 100 Parts location 101 ...
Страница 10: ...10 Table of Contents ...
Страница 13: ...13 Functional description Chapter 1 Overview ...
Страница 68: ...68 PuTTY terminal emulator Chapter 4 Utilities ...
Страница 96: ...96 Powered off replacement parts Chapter 6 Parts Replacement ...
Страница 101: ...101 Parts location Chapter 8 Spare Parts Parts location 1 2 2 2 2 2 2 2 2 2 2 2 2 ...
Страница 102: ...102 Parts location Chapter 8 Spare Parts 101 102 103 104 104 104 104 104 104 104 104 104 ...
Страница 103: ...103 Parts location Chapter 8 Spare Parts 201 202 203 204 204 204 204 204 204 204 204 204 204 204 ...
Страница 104: ...104 Parts location Chapter 8 Spare Parts A B A B 301 302 303 304 305 306 306 306 306 306 ...
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Страница 106: ...Sony Corporation ...