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47

Instruction for use | Supercal 5 

9.3 Error Messages

   If several errors are present at the same time, the individual error mes-

sages are added together and displayed.

   If an error occurs for more than one hour, it is stored in the error memory 

with date and time (start of error) and duration (in minutes). If an error 

is present for less than 60 minutes, it is deleted automatically without 

being saved.

Code Error

LCD Reference

Description

Procedure Troubleshooting

1

A/D reference 1

Temperature reference 1 A/D:  

A temperature sensor cable is 

interrupted or not connected.

Check if the sensor probe is connected.  

If yes, the sensor probe is defective.

2

A/D reference 2

Temperature reference 2 A/D:  

A cable of the temperature sensor 

is interrupted or not connected.

Check if the sensor probe is connected.  

If yes, the sensor probe is defective.

4

Temperature sensor 1 

A/D error

Temperature reference 1 A/D:  

A cable of the temperature sensor 

is connected but its value can not 

be read out.

Swap the probes. If Err2 appears afterwards, 

probe 1 is defective or the wrong type.

8

Temperature sensor 2 

A/D error

Temperature reference 2 A/D:  

A cable of the temperature sensor 

is connected but its value can not 

be read out.

Swap the probes. If Err1 appears afterwards, 

probe 2 is defective or the wrong type.

16

Range Sensor 1

Temperature sensor 1 < = min. 

Range error

Check the actual temperature being meas-

ured and the physical installation of the 

sensor.

32

Range Sensor 1

Temperature sensor 1 > = max. 

Range error

Check the actual temperature being meas-

ured and the physical installation of the 

sensor.

64

Range Sensor 2

Temperature sensor 2 < = min. 

Range error

Check the actual temperature being meas-

ured and the physical installation of the 

sensor.

128

Range Sensor 2

Temperature sensor 2 > = max. 

Range error

Check the actual temperature being meas-

ured and the physical installation of the 

sensor.

512

Flow Saturation

The flow rate is higher than 1,5 qp

Reduce the flow rate. 

1024

OPEN CASE

The SC5 is open

Close the case

2048

Main power cut

Power outage

Check the main power supply connection.

4096

M1 Power Supply

Error in module 1:  

Details must be found into specific 

module error

M1 Unsupported
Slot left error

8192

M2 Power Supply

Error in module 2:  

Details must be found into specific 

module error

M2 Unsupported
Slot right error

9.3.1 Overview of Error Messages

Note: Any combination of errors corresponds to the arithmetic sum of each code. The error 

code is displayed on the electronic device’s display.

Содержание Supercal 5 I

Страница 1: ...Instructions for Use Supercal 5 I...

Страница 2: ...reproduction in tended for evaluation of the product or its proper use is permitted and not subject to au thorisation Warranty Please contact your local Sontex representative for warranty information...

Страница 3: ...ator Cover 15 4 4 2 Calculator Lower Part 15 4 5 Dimensions 16 4 6 Mounting 16 4 6 1 Before Mounting 16 4 6 2 Wall Mounting 17 4 6 3 Top Hat Rail Mounting 18 4 7 Installation Instructions for Temperat...

Страница 4: ...37 6 11 Service 40 6 12 Sealing 42 6 13 Nowa Unicon 42 6 14 Save Operating Data 42 6 14 1 Data Backup 42 7 Commissioning 44 7 1 Commissioning of the Supercal 5 44 7 1 1 Checking Date and Time 44 7 1 2...

Страница 5: ...3 11 9 3 Refrigeration Energy Combined Cold Heat Meter 53 11 9 4 Insulation Regulations for Refrigeration Systems 54 11 10 Calibration and Measurement Data 54 11 11 Nowa 54 12 Notes on Project Plannin...

Страница 6: ...6 Instruction for use Supercal 5...

Страница 7: ...details for the Supercal 5 S are noted in the appropriate sections of the manual 1 2 Audience This document is intended for system operators and installers of the calculator or heat meter 1 3 Accessib...

Страница 8: ...bserve these warnings may result in damage to property Reference Information that is important for a specific topic or goal but not safety relevant Documentation Reference to other documentation Help...

Страница 9: ...orized by the plant operator in the task requirements Follow the instructions in this document 2 2 Intended Use Supercal 5 is an electronic device for recording energy flows in heating and cooling sys...

Страница 10: ...concerning the repair of an electrical and electronic devices Only use original Sontex spare parts and accessories Environmental requirements If the plastic housing of the Supercal 5 is permanently ex...

Страница 11: ...cal class according to OIML or EN 1434 E1 M1 Protection class according to OIML or EN 1434 IP65 Temperature range 1 200 C Temperature difference 3 150K Temperature range cooling K 1 200 C Temperature...

Страница 12: ...6070 5 Type SC5I S N 26277017 2021 Pulse value installation flowmeter parameters See display M Bus wM Bus 868MHz Sontex SA Rue de la Gare 27 2605 Sonceboz Switzerland NFC Calculator Heating Cooling 1...

Страница 13: ...16 or 2014 32 EU L 96 149 from 20 4 2016 Measurement Instruments Directive MID as well as OIML R75 and EN 1434 If the calculator and temperature sensors are to be used commercially the flow sensor mus...

Страница 14: ...in the chapter Technical Information Observe the following points For storage and transport the device must be protected against impact damage The original packaging offers optimum protection for this...

Страница 15: ...tatus LED 5 Two operating buttons 6 Optical interface 7 NFC Interface 8 External mains battery supply 9 Terminal block 10 Rubber gommets IP65 11 Strain reliefs for connection cable and earthing 12 Two...

Страница 16: ...ping system the calculator should be mounted separately on the wall For medium temperatures above 90 C the calculator should be mounted separately The flow sensor should be mounted between two shut of...

Страница 17: ...ust be adhered to The calculator faceplate and all nameplates must be legible The complete heat meter consists of the following three subunits Flow sensor Calculator Supercal 5 Temperature sensor 2 or...

Страница 18: ...erence If there is a risk of electrical or electromagnetic interference temperature sensors in 2 and 4 wire technology with shielded cables or shielded cables must be used at the connection terminals...

Страница 19: ...nces to be determined without delays and heat dissipation errors In pipelines up to DN 150 temperature sensors may be installed directly or using pockets The sensor tip should be located as close as p...

Страница 20: ...m The connection cable must have four wires with a cross section of at least 0 5mm2 The insulation of the temperature sensor cables can be PVC or silicone Sontex recommends the use of silicone insulat...

Страница 21: ...nstallation points must be sealed last 4 8 Installation Check For the installation of the heat meter and the associated temperature sensors the general installation regulations according to EN 1434 Pa...

Страница 22: ...uld be mounted BEFORE any control valve to exclude any potential parasitic influences During commissioning the pipe system must be bled of air Air in the flow sensor may affect the measurement Use onl...

Страница 23: ...re technology 10 Pulse input flow sensor 11 9 Vdc Power supply for flow sensor 50 pulse input additional pulse input 1 Pulse inputs 51 pulse input additional pulse input 1 52 pulse input additional pu...

Страница 24: ...minal 10 flow meter 440 white cable Terminal 11 flow meter 440 green cable Power supply flow sensor Terminal 9 3 7V 3 0V max 1mA the flow sensor 440 brown cable Input frequency normal mode Max 5Hz Inp...

Страница 25: ...mode can be set up in the software Technical Characteristics of the Auxiliary Inputs Designation Description 2 inputs IN1 at terminals 50 51 IN2 at terminals 52 53 Input frequency normal mode Max 5Hz...

Страница 26: ...near or scaled pulses Maximum electrical pulse frequency 200Hz 20 5 6 1 1 Technical Characteristics of the Two Open Collector Pulse Outputs Output SC5 Vout Iout Additional counter 0V Counter 2 Counter...

Страница 27: ...ll set the factory settings according to standard EN 1434 5 7 1 Timing M Bus Communication 187 ms 4 6 187ms 1 256 bytes M Bus Command M Bus Answer M Bus Answer Total exchange with 2 retries 1 256 byte...

Страница 28: ...ce Available encryption AES 128 5 8 1 Radio Telegram The Supercal 5 radio telegram is structured according to the M Bus protocol according to EN1434 3 The following telegrams are available for radio r...

Страница 29: ...splay automatically switches back to the main menu 6 3 Control Buttons The control key can be used to select and confirm the various menus parameters or other selection options within the display Righ...

Страница 30: ...in the Service menu 6 5 Commissioning Once the Supercal 5 is unsealed the Commissioning Menu is available in the Main Menu This setup menu allows the customer to configure the calculator via NFC Othe...

Страница 31: ...Main Menu Errors CumulatedEnergy Cumulatedvolume CumulatedEnergy Tarif1 Cumulated volumetarif 1 Cumulated Energy Tarif2 Cumulated volumetarif 2 Metrological Con guration Service Set day 2 Date Power V...

Страница 32: ...h Super prog Windows 1 Cumulated Input value 3 Cumulated Input value 4 The Main Menu also shows the cumulated cooling energy and the cumulated cooling volume for combined heating cooling meters ERROR...

Страница 33: ...d Input value 6 1 Temperature high Temperature low Temperature difference 1 Thermal power Flow 1 Set day 1 date Energy cumulated to the specific date Total debit 1 Set day 2 date Energy cumulated to t...

Страница 34: ...es the selection up a short press moves the selection down A two second press on the right button confirms the selection and opens the selected menu 6 8 Metrological Setup Main Menu Metrological Mount...

Страница 35: ...value Active only for Supercal 5 S 1 Accuracy class DN nominal diameter Active only for Supercal 5 S 1 PN nominal pressure PS upper limit pressure Active only for Supercal 5 S 1 qp permanent flow rat...

Страница 36: ...ariff 0 with five more significant digits 1 Cumulated volume tariff 0 with five more significant digits A long press on the right button has no function in Metrological Setup A long press on the left...

Страница 37: ...dio PulseFactor OUT5 PulseFactor OUT6 Multiplier OUT2 Multiplier OUT3 Pulse Factor OUT2 Pulse Factor OUT3 Multiplier OUT5 Pulse Factor OUT5 Multiplier OUT4 Pulse Factor OUT4 Multiplier OUT6 Pulse Fact...

Страница 38: ...2 Active only when digital input module is in slot 1 This menu must be activated with Superprog Windows 1 Electrical pulse Unit IN3 Electrical pulse value IN3 Active only when digital input module is...

Страница 39: ...dows 1 Electrical pulse Unit IN6 Electrical pulsee IN6 1 Pulse unit OUT1 Multiplier OUT1 for number of pulses 1 Pulse unit OUT2 Multiplier OUT2 for number of pulses Active only when digital output mod...

Страница 40: ...igital ouput module is in slot 2 This menu must be activated with Superprog Windows 1 Pulse unit OUT5 Multiplier OUT5 for number of pulses Active only when digital output module is in slot 2 This menu...

Страница 41: ...selects the Default Menu 1 Serial number 1 Firmware version Firmware CRC32 Firmware version and CRC32 may be dif ferent for future firmware versions 1 Running hours Running Years Days 1 Display pixel...

Страница 42: ...7 The installer can modify any other metrological parameter with Superprog Android and Superprog Windows at any time Once the unit is sealed in order to return to commissioning mode or to the un seale...

Страница 43: ...The frequency for recording peak values must be a multiple of the average recording frequency The following average and peak values can be stored Flow Thermal Power Hight temperature Low temperature D...

Страница 44: ...be displayed as follows The high temperature must be greater than the low temperature and the temperature difference should be positive 7 2 Uses 7 2 1 Flow Calculation The parameters relevant to flow...

Страница 45: ...ned from your local Sontex representative 7 3 1 1 Solar and Refrigeration Systems The Supercal 5 while initially calibrated for water provides precise measurement even with glycol mixtures Here the me...

Страница 46: ...aned with a dry soft cloth 9 Troubleshooting For service requests please have the serial number of the device and the error number ready Please always state the error number and the Service menu s inf...

Страница 47: ...perature sensor is connected but its value can not be read out Swap the probes If Err1 appears afterwards probe 2 is defective or the wrong type 16 Range Sensor 1 Temperature sensor 1 min Range error...

Страница 48: ...orm as described in Chapter 14 Return of goods form see also www sontex ch downloads 10 2 Disposal To preserve and protect the environment and reduce waste of natural resources and pollution the Europ...

Страница 49: ...y Volume Additional pulse inputs Temperature kWh MWh MJ GJ kBtu MBtu Mcal Gcal L m3 gal US kgal US ft3 US Energy or volume C F Lifespan Supply Modules w o supply D battery 6 1 years backup for metrolo...

Страница 50: ...temperature 55 C Backup battery type A standard ANSI with connector Nominal voltage 3 6VDC Nominal capacity min 4 1Ah Maximum ambient temperature 55 C 11 2 3 Estimating the Battery Life of an M Bus A...

Страница 51: ...m distance of 300mm from power and high fre quency cables 11 5 Flow Sensors The following common types of flow sensor can be used Vibrating jet flow sensors Wing and turbine wheel meters Magnetic indu...

Страница 52: ...period s 11 7 2 Calculation of the Flow Rate with Fast Flow Sensors For fast flow sensors the pulse valency is specified in pulse litre The formula applies accordingly Flow rate l h 3 600 time Pulse p...

Страница 53: ...y of the subassemblies If the calculator and temperature sensor are tested as a unit it is 2K according to PTB ap proval and 3K according to MID approval No approvals below 3K are provided for the EC...

Страница 54: ...ey are determined in the factory or by an authorized authority They are consequently protected against unauthorized intervention by calibration seals If these calibration relevant safety symbols are d...

Страница 55: ...55 Instruction for use Supercal 5 The interfaces of the NOWA adapter...

Страница 56: ...n Project Planning 12 1 Safety and Security The Supercal 5 calculator is produced in accordance with the state of the art and complies with EN1434 and is reliable in operation If the calculator is ope...

Страница 57: ...rvice has been completed 12 9 Service and Repairs Service and repair work may only be carried out by qualified personnel who have been ex pressly authorized by Sontex 12 10 Installation Information Th...

Страница 58: ...flow saturation the flow measurement stagnates at 2 4 nominal flow but the volume is still cumulated In this case the red led will light on and an error message event will be recorded The cut off fun...

Страница 59: ...50 DN125 100 10 000 2 000 1 000 0 600 240 000 300 DN150 150 15 000 3 000 1 500 0 900 360 000 350 DN200 250 25 000 5 000 2 500 1 500 600 000 450 DN250 400 40 000 8 000 4 000 2 400 960 000 Length mm Con...

Страница 60: ...mm h mm bolts M 1m3 h 16 25 1 125 79 110 1m3 h 1 16 25 125 79 190 1 5m3 h 16 25 125 79 110 1 5m3 h 1 16 25 125 79 190 2 5m3 h 1 16 25 125 79 190 3 5m3 h 1 16 25 2 78 105 260 3 5m3 h 25 16 25 3 115 13...

Страница 61: ...00m3 h 125 16 250 250 254 210 8 M 16 100m3 h 125 25 250 270 270 220 8 M 24 150m3 h 150 16 300 285 286 240 8 M 20 150m3 h 150 25 300 300 300 250 8 M 24 150m3 h 150 16 500 285 286 240 8 M 20 150m3 h 150...

Страница 62: ...250 125 11 2 51 8 0 25 40 80 225 SS 16 25 80 800 400 14 4 142 0 09 40 80 300 SS CI 16 25 80 800 400 13 1 142 0 09 60 100 250 SS 16 25 120 1 200 600 NA 210 0 10 60 100 360 SS CI 16 25 120 1 200 600 19...

Страница 63: ...water pipe Automatic module recognition Once the modules have been installed they are automatically detected by the Supercal 5 I within 30 seconds Designation Articles Slot 1 Slot 2 Needs mains power...

Страница 64: ...en pdf Sontex SA 2605 Sonceboz Switzerland Tel 41 32 488 30 00 Email sontex sontex ch www sontex ch Products return form Customer E Mail Reference Date Returned products Reason for return Warranty Re...

Страница 65: ...United Arab Emirates North America Canada USA Africa South Africa Status 11 2018 subject to changes Further information can be found on our website www sontex ch contact 16 Declaration of Conformity S...

Страница 66: ......

Страница 67: ......

Страница 68: ...Sontex SA Rue de la Gare 27 CH 2605 Sonceboz Tel 41 32 488 30 00 sontex sontex ch www sontex ch 21 10...

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