Copyright © 2014 SOMFY ACTIVITES SA. All rights reserved.
15
EN
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14 - DIAGNOSTICS
14.1 Receiver
Indicator light status
Meaning
Off
Functional installation
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Waiting for an action/adjustment
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Deactivation/activation in progress
Permanently lit
Installation fault/failure
Indicator light status
Prog
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protection
Diagnostics
Fall protection is not connected or there
is no bridge on the connector if fall
protection is connected to the shared
motor terminal
Fall protection triggered
Consequences
No movement possible
Actions
Check the fall protection wiring (see
section 3.2).
Motor
Diagnostics
Incorrectly wired motor
Consequences
No movement possible
Actions
Check the motor wiring (see section 3.2).
Diagnostics
Fall protection triggered (when fall
protection is connected to the shared
motor terminal)
Consequences
No movement possible
Actions
Check the installation and replace the fall
protection.
Diagnostics
Activated motor thermal protection
Consequences
No movement possible
Actions
Wait around 10 minutes.
Diagnostics
Faulty motor or fuse blown
Consequences
No movement possible and integrated
lighting off
Actions
Check the condition of the fuse and
replace it if necessary (spare fuse
supplied, see section 2.2, point 14).
If the motor still does not work, replace it.
Diagnostics
Waiting for motor adjustment
Actions
Set the motor end limits (see section 3.4).
Optical wired
safety edge
Diagnostics
Optical wired safety edge failure
Consequences
Opening ok
Closing by pressing and holding down
the button within sight of the door
Actions
- Check the type of safety edge connected
(optical wired safety edge, dipswitch
no.4 set to OFF); if the connected wired
safety edge is resistive, move dipswitch
no.4 to ON.
-
Check the safety edge wiring (see
section 7.3).
-
Check that no radio safety edge
transmitter is stored in the receiver. If a
radio safety edge transmitter is stored in
the receiver, clear it (see section 12).
Indicator light status
Prog
Resistive
wired safety
edge
Diagnostics
Wired resistive safety edge failure
Consequences
Opening ok
Closing by pressing and holding down
the button within sight of the door
Actions
- Check the type of safety edge connected
(wired resistive safety edge, dipswitch
no.4 set to ON); if the connected wired
safety edge is optical, move dipswitch
no.4 to OFF.
-
Check the safety edge wiring (see
section 7.3).
-
Check that no radio safety edge
transmitter is stored in the receiver. If a
radio safety edge transmitter is stored in
the receiver, clear it (see section 12).
Diagnostics
Radio safety edge failure
Consequences
Opening ok
Closing by pressing and holding down
the button within sight of the door
Actions
Request movement again and if the
problem persists:
- See radio safety edge transmitters for
diagnostics (see pages 14.2).
-
Repeat the safety edge transmitter
programming procedure on the receiver
(see section 10).
Diagnostics
Radio interference on the safety edge
transmitter
Consequences
Opening and stopping ok
Closing by pressing and holding down
the button within sight of the door: the
closing movement will automatically
resume when the radio interference
disappears.
Radio safety
edge
Actions
If a powerful radio system is present on
the site (infrared detector, TV transmitter,
etc.) and is transmitting on the same
frequency, the receiver will wait for the
transmission to end to before controlling
the door again.
Diagnostics
End of life of the safety edge transmitter
batteries
Consequences
Opening ok
Closing by pressing and holding down
the button within sight of the door
Actions
Safety edge transmitter low battery
indication.
If the fault persists, replace the safety
edge transmitter batteries.
Diagnostics
Obstacle detection
Consequences
Remove the obstacle by automatic partial
opening
Actions
Check that no obstacle is causing the
safety edge to detect.
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and install one if necessary or rectify the
ground to make it smooth and even.
