THE APPLIANCE DOES NOT SEAL
AFTER VACUUMING
1. In the appliance there is a vacuum pressure sensor. If the pressure is not high
enough, the sealing pressure will not automatically start. Check the sealing bar
and the seals for contamination and clean if necessary. Also check that they are
in the correct position and start the appliance again.
2. Check whether the seals are broken or twisted. Put them back in place or replace
them with new ones – Solis or your nearest Solis service station can help you
further.
3. Check whether the bag has a hole in it. To do this, seal the bag with some air
in it and submerge it in water. If bubbles rise from it, it is leaking, use another
bag.
4. Possibly the bag is not tightly sealed because crumbs, fat or liquids are in the
welds or because the bag end was not even and without creases. Open the bag,
clean the end of the bag inside and out and the sealing bar and make sure that
the end of the bag is lying completely flat in the vacuum chamber.
AIR GOES BACK INTO THE BAG
AFTER IT HAS BEEN SEALED
1. Possibly the bag is not tightly welded because crumbs, fat or liquids are in the
welds or because the bag end was not even and without creases. Open the bag,
clean the end of the bag inside and out and the sealing bar and make sure that
the end of the bag is lying completely flat in the vacuum chamber.
2. Some foods produce natural gasses or ferment, such as e.g. fresh fruit and veg-
etables. If you suspect this to be the case, open the bag and check the food. If
it is fermenting, throw the bag away. Temperature fluctuations in refrigerators
can also spoil vacuum packed foods. If in doubt, always throw the food away.
3. Check if the bag has a hole which has let air in. Sharp edges of foods should be
covered or „padded“ with folded kitchen paper, so that the edges cannot cause
holes.
THE BAG BOILS OR DOES NOT SEAL PROPERLY
Should the sealing bar or the rubber contact seal overheat, the bag can melt. In this
case, open the cover, unplug the appliance and let both of the mentioned parts
cool down for a couple of minutes.
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PROBLEMS AND POSSIBLE
CAUSES
THE APPLIANCE DOESN'T WORK
1. Check if the power plug and the connection plug are properly plugged into the
power socket resp. the appliance jack.
2. Check if the ON/OFF switch on the back side of the appliance is in the „I“-posi-
tion.
3. Check whether the power cable is damaged. If this is the case, bring the appli-
ance to Solis or a Solis approved service centre to get the cable replaced.
4. Check whether the socket is working by connecting another electrical device.
5. Check that the end of the bag is correctly in the vacuum chamber. The bag must
not cover the air vent.
6. The vacuum sealer switches off automatically if it overheats. Let it cool down first
before starting to use it again.
THE APPLIANCE IS NOT SEALING AN EMPTY BAG
Check that the end of the bag is lying correctly on the contact rubber, as is
described in section 5 (Page 106).
THE AIR IS NOT COMPLETELY SUCKED OUT
OF THE BAG
1. So that the bag gets completely sealed, the open end of the bag must lie com-
pletely in the vacuum chamber without any wrinkles. The bag must not cover the
air vent.
2. Check that the sealing bar and the seals around the vacuum chamber are free
from dirt and in the correct position. Also, the seals must not be broken or
porous. Clean the seals and the sealing bar.
3. Check whether the bag has a hole in it. To do this, seal the bag with some air in
it and submerge it in water. If bubbles rise from it, it is leaking, use another bag.
4. Use bags and films from Solis exclusively!
5. Possibly the bag is not tightly welded because crumbs, fat or liquids are in the
welds or because the bag end was not even and without creases. Open the bag,
clean the end of the bag inside and out and the sealing bar and make sure that
the end of the bag is lying completely flat in the vacuum chamber.
