T
HERMO
C
UBE
200/300/400
T
HERMOELECTRIC
C
HILLER
M
ANUAL
52-11300-1
S
OLID
S
TATE
C
OOLING
S
YSTEMS
,
167
M
YERS
C
ORNERS
R
OAD
,
W
APPINGERS
F
ALLS
,
NY
12590
39
T
ELEPHONE
:
(845)
296-1300
F
AX
:
(845)
296-1303
WEB
:
WWW
.
SSCOOLING
.
COM
V
ERSION
M28
W
ARRANTY
P
OLICY
This ThermoCube 200/300/400 is covered under a two-year parts and labor warranty from the date of
shipment, assuming proper use and maintenance of the unit. Note that the warranty for diaphragm pumps
(-1D, -2D or -3D) is only 1 year from date of shipment. All warranty work shall be performed at Solid
State Cooling Systems’ facility, currently located in Wappingers Falls, NY, USA and requires pre-
authorization by SSCS. Malfunctioning products should be returned to Solid State Cooling Systems by
the method described below. Solid State Cooling Systems will provide a Failure Analysis Report to the
customer and will determine if the problem is covered under the warranty.
Warranty Coverage:
Products with defects in components or manufacturing which are reported to Solid State Cooling
Systems before the end of the warranty period will be repaired or replaced at no cost (see below for
reporting requirements). The warranty period begins on the date the product was initially shipped from
Solid State Cooling Systems’ factory.
Excluded from Warranty:
Excluded from warranty is any damage caused to the product occurring during, but not limited to, such
events as shipment, installation, storage, or usage occurring during a situation specifically cautioned
against or noted in the product manual.
Specific situations, which invalidate the warranty, include (but are not limited to):
Operating the unit outside the stated specification ranges
Removing the serial number label.
Any disassembly (partial or complete) of the product.
Changing any components of the product.
Subjecting the product to temperatures below the freezing point of the coolant used.
Subjecting any product to temperature, voltage, current, or pressure (internal or external) greater than
that specified in the product manual.
Any actions prohibited in the "Caution" section of the product manual.
Returned Goods Procedure and Reporting Requirements
Before a failed product is returned to the factory, a Returned Materials Authorization (RMA) number must
be obtained from Customer Service at (845) 296-1300. The date the RMA is requested will be the
reporting date noted and relevant to the warranty. Products, which have received an RMA, must be
received at SSCS’s factory, within 30 days or the reporting date will be moved ahead 30 days and a new
30-day waiting period will begin. Customers shall pay shipping cost of returning any unit to SSCS and
SSCS shall pay shipping cost of returning any unit repaired under warranty to the customer.
All out of warranty returned goods will require an evaluation purchase order prior to receipt at Solid State
Cooling Systems. The evaluation costs will depend on product model and will be deducted from the cost
of any repairs required.
