Customer Service 1-888-707-1880 Dyaco Canada Inc. 2014
email: [email protected]
29
SERVICE
CHECKLIST
- DIAGNOSIS
GUIDE
Before contacting your dealer for aid, please review the following information. It may save
you both time and expense. This list includes common problems that may not be covered
under the treadmill’s warranty.
PROBLEM
SOLUTION/CAUSE
Display does not
light
1. Tether cord not in position.
2. Circuit breaker on front grill tripped. Push circuit
breaker in until it locks.
3. Plug is disconnected. Make sure plug is firmly
pushed into AC household wall outlet.
4. Household circuit breaker may be tripped.
5. Treadmill defect. Contact your dealer.
Tread-belt does not stay
centered Treadmill belt hesitates
when walked/run on
Motor is not responsive
after pressing Start
Treadmill will only achieve
approximately 7 mph but
shows higher speed on display
Tread-belt stops
quickly/suddenly when tether
cord is pulled
The user may be walking while favoring or
putting more weight on either the left or right
foot. If this walking pattern is natural, track the
belt slightly off-center to the side opposite from
the belt movement. See
General Maintenance
section on
Tread-belt Tension
. Adjust as
necessary.
1. If the belt moves, but stops after a short time
and the
display shows “LS”, run calibration.
2. If you press
Start
and the belt never moves,
then the display shows LS, contact service.
This indicates motor should be receiving power to
operate. Low AC voltage to treadmill. Do not use an
extension cord. If an extension cord is required it
should be as short as possible and heavy duty 16
gauge minimum. Low household voltage. Contact
an electrician or your dealer. A minimum of
110
volt
AC is required.
High belt/deck friction. See
General Maintenance
section on lubrication.
Treadmill trips on board 15 amp
circuit
High belt/deck friction. See
General Maintenance
Computer shuts off when console
is touched (on a cold day) while
walking/running
House circuit breaker trips, but
not the treadmill circuit breaker
Treadmill may not be grounded. Static electricity is
“crashing” the computer. Refer to
Grounding
Instructions
on page 3.
Need to replace the house breaker with a “High
In-rush current” type breaker (see page 3 for detail
tails)