SolarGaps SGV1C80-10-R Series, Руководство по эксплуатации

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EN.40
Notes: Newly installed parts and/or components remain in the ownership of the End
User and respective damaged ones are transferred into the Manufacturer’s ownership for
the following actions:
analysis of discovered defects (jointly with suppliers of components);
development and implementation of measures for avoidance of defects in the future;
other prospect works on improvement of the product.
WARNING! The claims related to the BLINDS quality are accepted for consideration,
and the warranty service is provided under the following conditions:
absence of physical damages to the product;
presentation of an application in a free format describing the following:
- essence of the claim (brief description of the defect) ;
- date and circumstances related to detection of the defect;
- if possible, please attach photos or video showing the defect to the application form;
- information about the End User/Buyer of the product, actual address and contact
phone numbers
;
- information about the Installer (Installation Service Provider) of the product, his actual
address and contact phone numbers
;
correctly and clearly filled Warranty Certificate (Annex 1 to the Manual) specifying
the model and serial number of the product, date of sale, signed and stamped by the
Seller and signed by the Buyer;
availability of the original document confirming purchase of the product (invoice,
receipt).
Notes:
If the date of sale is missing in the Warranty Certificate , the warranty term is
calculated from the date of manufacture of the product;
The information shall be sent to support@solargaps.com .
The service centre reserves the right to deny a request for warranty service or repairs,
if the documents mentioned above will not be presented.
WARNING: The warranty for the BLINDS does not cover the following cases:
damage to the product due to force-majeure circumstances (natural disaster, fire,
flood, earthquake, electrostatic discharge, military actions, etc.);
improper installation and/or connection of the product;
attempts and/or traces of repairs performed by unauthorized persons;
readjustment, change of construction and/or circuit design, re-installation or
alteration (modernization) of the product that are not authorized or approved by the
Manufacturer;
physical damages or their consequences;
overload of the BLINDS resulting from incorrect assessment of the voltage and/or
power of devices consuming the electrical power generated by the product;
product breakage resulting from its connection to the grid, which does not comply with
the requirements specified in this Manual;
damages to the product due to actions or failure to act by the End User and/or other
persons;
damages of the product due to penetration of foreign objects, animals or insects,
fluids, stone or brick chippings, waste and other solid particles;