Snom ONE IP, Техническое руководство

Страница: 126 / 237

Deploying the snom ONE IP Telephone System
106
Figure 3-2. Sample CDR Report
•
Reset DND Flags: DND is a major problem if users forget that they’ve set
their extensions to DND and then open a trouble ticket next morning because
they’ve stopped receiving calls! This setting can prevent that. When the
Reset
DND Flags has been enabled, the system resets all DND flags on the domain
each day at midnight.
•
Reset Hot Desking: Forgetting to deactivate a Hot Desking situation has
similar consequences to forgetting to turn off DND, so use this setting if you
want the system to reset hot desking each day at midnight.
•
Reset Block CID: As with the previous two settings, this is another setting
that is beneficial to reset each day at midnight.
•
Send emails to CDR email address for domain level blacklisted calls:
When someone calls into the auto attendant, hunt group, or agent group and
is put onto the blacklist, the system will notify the person who receives the
CDR report. The report will be sent daily at midnight.
•
Log out agents from all ACDs: When this setting is enabled, all agents will
be logged out of all agent groups each day at midnight.
Provisioning Parameters
When the system automatically generates files for the configuration of extensions, it
needs a few settings from the domain.