Warranty
AirPath 300 for Visor User Guide
Page 30
2130060 Rev 1.1
8.2.2. Obtaining Service
In the event of equipment malfunction, Sierra Wireless, Inc.,
or one of its authorized agents should perform all repairs. It is
the responsibility of users requiring service to report the need
for service to Sierra Wireless, Inc. or to one of its authorized
agents.
For warranty service or out-of-warranty repair:
1. Contact Sierra Wireless Technical Support (see
www.sierrawireless.com
) to determine the nature of
the problem. If return of the product is required they
will help you with the rest of this process.
2. Obtain a Return Material Authorization (RMA)
number from Sierra Wireless Technical Support.
3. Print and fill out a Problem Report Sheet (PDF and
Microsoft Word versions are available from the web
site
(
www.sierrawireless.com/SupportDownload/GeneralDocu
mentation/ProblemReportSheet.html
)
. Remember: the
more detailed your description of the problem, the
faster your modem can be diagnosed and repaired.
4. Return the equipment, with the Problem Report Sheet
enclosed, shipping pre-paid, to the address specified
by the Customer Service Representative.
Содержание AirPath 300
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Страница 15: ...System Overview AirPath 300 for Visor User Guide Page 6 2130060 Rev 1 1...
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