Making calls with multiple lines
123
Making calls in an executive-secretary team
An executive-secretary team is configured by the relevant service person-
nel and may include up to four executive and up to two secretary telepho-
nes.
Sample scenarios
This example assumes that two executive and two secretary phones are
configured. Calls for the executives are forwarded immediately to the re-
spective secretary phone. A secretary then connects the call with or wit-
hout consultation to the responsible executive using the direct station se-
lection key.
Prerequisites:
The following call forwards are configured (
Æ
page 70 ):
•
For
All calls from
Executive 1 to Sekretary 1
•
For
All calls
from Executive 2 to Sekretary 2
•
Forward on
Busy
and forward on
No reply
from Sekretary 1
to Sekretary 2
•
Forward on
Busy
and forward on
No reply
from Sekretary 2
to Sekretary 1
"Allow call waiting" should be activated on the secretaries’ phones
(
Æ
page 97). This function can optionally be activated and deactivated
using a key if a key has been configured for it.
Line and direct station selection keys have been configured by service per-
sonnel and "Transfer on hangup" and server features have been activated.
Sekretary 1
Sekretary 2
Executive 1
Executive 2
Line
Executive 1
Executive 2
Sekretary 2
Shift
Line
Executive 1
Executive 2
Sekretary 1
Shift
Line
Sekretary 1
Sekretary 2
Shift
Line
Sekretary 2
Sekretary 1
Shift
Sekretary 1
Sekretary 2
Executive 1
Executive 2
Call waiting
Call waiting