7SG11 Argus User Manual
©2013 Siemens Protection Devices Limited
P20006 Page 37 of 37
Sender:
* Name, first name:
Complete phone nu mber (incl. country code):
Comp lete fax number (incl. country code):
Email address:
* Org-ID and GBK referenc e:
* AWV:
* Order-/ reference-no (choos ing at least 1 option):
Order-no for rep air:
ord er-/ delivery note-no for return of commission
failure:
Beginning order-no for credit n ote dema nd:
Information concerning the product and its use :
* Order Code (MLFB):
Firmware version :
V
* Serial number:
* Customer:
Product was in use approximate ly
since:
Station/project:
Hotline Input no.:
Custo mer original purchase order num ber:
Delivery note number with position number:
Manufacturer:
* Type of order (choosing at least 1 option):
Repair
Return o f commission failure
Cre dit Note
Upgrade / Modification to …
Warranty
repair
Quotation (not repair V4 and curre nt
For
colle ction
products! See prices in PMD)
Type of failure:
Device or module do es not start up
Mechanical
problem
Overload
Sporad ic failu re
Knock sensitive
Transport
dam age
Permanent
failure
Temperature caused failure
Failure after ca
hrs in use
Repeated
breakdown
Failure after firmware update
Error desc ription:
Display
message:
(use separated sheet for more info)
Active LED m essages:
Faulty Inte rface(s), wh ich?
Wrong measu red value(s), which?
Faulty input(s)/output(s), which?
*Detailed error description
(p lease refer to other error reports or documentation if possible):
* Shall a firmware update be made during repair or mechanical upgrade of protective rela ys? (choosing at least 1 option)
Yes, to m ost recent versio n
No
Yes, actua l p arameters must be reusable
repair report:
Yes, standard report (free of charge)
Yes, detailed re port (charge: 400EUR)
Shipping address of the repaired/upgraded product:
Company, departm ent
Name, first name
Street, numb er
Postcode, city, country
Date, Signature
E
D
E
A
M
F
T
C
C
6
re
le
a
s
e
f
ro
m
1
1
/2
0
0
9
Defect Report Form
Form sheet for repairs and returned goods
(fields marked with * are mandatory fields)