10.2.2
System information
The device reports any errors that occur in a number of ways. The error output is
staggered. This allows an increasingly detailed level of analysis:
•
Communication errors can occur when transmitting telegrams to the device. The
device then returns a fault code.
•
For faults that occur during reading, the device writes fault codes in the status log
(
10.2.2.1
Status log
NOTE
The status log is retained even after switching the device off and on again.
The device distinguishes between four types of fault:
■
Information
■
Warning
■
Fault
■
Critical fault
The device saves only the last five entries for each fault type.
10.2.2.1.1
Displaying the Status Log
To display the status log, the SOPAS ET configuration software must be connected with
the device online.
1.
Connect the SOPAS ET configuration software to the device.
2.
Open CLV61x in the project tree:
SERVICE
>
SYSTEM STATUS
>
SYSTEM INFORMATION
tab.
10.3
Repairs
Repair work on the device may only be performed by qualified and authorized personnel
from SICK AG. Interruptions or modifications to the device by the customer will invalid‐
ate any warranty claims against SICK AG.
If an error cannot be rectified, the device may be defective.
However, it is possible to quickly replace a device with a stocked device of the
same type,
see "Device exchange with transmission of the current configuration data",
.
b
If a fault cannot be rectified, contact the SICK Service department. To find your
agency, see the final page of this document.
NOTE
Before calling, make a note of all type label data as well as the connection technology
used to ensure faster assistance.
Type label
•
Type designation
•
Device serial number
10
TROUBLESHOOTING
60
O P E R A T I N G I N S T R U C T I O N S | CLV61x DualPort (PROFINET)
8017842/19XD/2021-11-19 | SICK
Subject to change without notice
