Shimadzu AP W Series, Инструкция по эксплуатации

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Connections and Communications with External Equipment Connections and Communications with External Equipment
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Serial Communication Function
Troubleshooting
Check the following if the serial communication function does not operate normally.
Contact our service company if the problem cannot be solved.
Problem Cause Recovery
I set up the serial
communication function, but
nothing happens.
Are you using the correct
communication cable? Check the type and connection of the connected
communication cable.
I am using an USB serial
converter, but the serial
communication function
doesn’t work. Has the correct COM number
been set? Check the setting for the COM number is correct in
the Windows settings. For details on checking and
changing the COM number, refer to the Shimadzu
website.
Is the driver that is supplied
with the USB serial converting
starting up normally? There is a chance that the driver provided with the
USB serial converter was not set up properly.
For details on the setup method, refer to the
Shimadzu website.
The serial communication
function does not work when
the PC is rebooted. Have you started up the Balance
Keys software? The serial communication function cannot be used if
Balance Keys has not been started up.
For details on Balance Keys, refer to the Shimadzu
website.
Garbled text is loaded onto
the PC. Are the serial communication
function settings correct? The settings for the serial communication function on
the balance or PC are incorrect. Reset the settings.
^
[Communication settings] (P.137)
The cells are not transferred
when I enter the data on
Excel.
Has Excel been set so that the
cell does not move when the
[Enter] key is pressed? Click on the [File] tab on Excel, and then click on
[Options].Click on [Advanced Settings], and add a
tick to [Move cell after pressing the [Enter] key].
Has the Japanese conversion
function on Windows been set
at ON? Set the Japanese conversion function on Windows
at OFF.
The operations sometimes
seem strange. Has the communication speed
been correctly set on [Balance
Keys]? There are cases in which operations malfunction
if the speed of communications is set too slow,
depending on the processing performance of the
PC. Set this in alignment with the communication
speed. There are also cases in which malfunctions
occur if the interval set for transmitting data from the
balance is set too short. Set this so that subsequent
items of data are transmitted after they have been
displayed on the screen. Also, avoid using the
continuous output function in this event.
Is anything touching the PC
input device? Make sure nothing is touching the PC keyboard
or mouse when data is being transmitted from the
balance.