Connection speed test
When all four status fields in Network Status read “Online”, you can run the connection speed test.
Press
A
on your remote while in the Network Status Menu. The receiver will connect to our servers and
test the speed of your connection. When the speed test is complete, the
results will be displayed
.
Pay special attention to the “Sufficient for SD” and “Sufficient for HD” information. This tells you if your
Internet connection will allow you to order high definition (HD) and standard definition (SD) content, only
standard definition, or no content at all.
You can run the connection speed test as often as you’d like. Results are recorded on the receiver and
form the historic average speed, historic minimum speed, and historic maximum speed values.
If results are lower than you expect, check out the FAQ on page 59 for troubleshooting tips and
additional information.
If your internet connection tends to be highly variable, you can also run the speed test directly from the
order options popup when you select a title. This helps to ensure you have enough bandwidth to stream
successfully before you order the title.
9E. How to Order
Press the
D
button on your Shaw Direct remote to bring up the Shaw Direct On Demand menu bar, or
select “Video On Demand” from the main menu bar. If you’d rather browse the available library, select
“
Browse On Demand
,” which is similar to an interests search. If you know the title of the program you’d
like to order, select “VOD Title Search”. Both title and interests search function in the same way as the
regular broadcast searches, with the added benefit of poster art and expanded show information. Plus,
you can even continue to watch your current program while you browse the VOD library.
Content follows the same colour-coding you’re used to seeing in the Guide:
o
TV content may be
blue
,
green
(for sports), or
orange
(for kids/family)
o
Purple
is for movies and documentaries included in your subscription
o
Aqua
is for pay-per-rental movies and shows
o
Grey
indicates subscription content which is not included in your subscription.
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