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T-1

Troubleshooting

This chapter describes how to troubleshoot computer problems.

Common Problems

Problems with your computer can be caused by something as minor as an unplugged
power cord or as major as a damaged hard disk drive. The information in this
troubleshooting section is designed to help you find and solve minor problems. If you
still have a problem after trying all the suggested remedies in this chapter, contact
your dealer.

The problems that you might encounter can be divided into two basic categories:
hardware and software. Hardware problems can be further divided into being of an
electrical or a mechanical nature. You will know you have a hardware problem if, for
example, the screen is blank, or your computer cannot recognize the disk drives.

Software problems can occur at several levels. Both your operating system and your
software application programs are capable of generating errors and error messages. If
you encounter a software error, try to determine if the error message is from your
operating system or from an application program, and refer to the appropriate manual
for possible remedies.

You can also refer to the Windows manual or Windows help program to solve the
problem. To access the help program, click

start

–

Help and Support

. It also gives you

troubleshooting tips and an index.

Successful troubleshooting is the result of careful observation, deductive reasoning,
and an organized approach to solving the problem. If you encounter a problem, begin
by performing a careful visual inspection. Check the exterior of your computer first. If
no lights are lit, check the battery charge or power outlet, the plug and power cord,
and any power switches that may affect your computer. If your computer has been
connected to any peripheral devices, look for loose or disconnected cables. You may
also need to check the fuses and breakers in your electric box. A few common
problems and suggested solutions are presented in the examples that follow.

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Содержание PC-MM Series

Страница 1: ...prior notice SHARP assumes no guarantee for results arising from use of pre installed and third party software Consult the software vendor for resolution of problems Read the service condition of the software before use SHARP assumes no responsibility for problems caused by incorrect handling repairs defects battery replacement or any other cause ...

Страница 2: ...be determined by turning the equipments off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the distance between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV...

Страница 3: ...while being used Whereas high levels of RF can produce health effects by heating tissue exposure to low level RF that does not produce heating effects causes no known adverse health effects Some studies have suggested that some biological effects might occur but such findings have not been confirmed by additional research PC MM20 has been tested and found to comply with the Federal Communications ...

Страница 4: ...encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the distance between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Declaration of Conformity Zoom PC Card Mod...

Страница 5: ...vice If trouble is experienced with this equipment please contact Zoom Telephonics Inc for repair and or warranty information Refer to the provided Consumer Limited Warranty sheet If the trouble is causing harm to the telephone network the telephone company may request you remove the equipment from the network until the problem is resolved The equipment cannot be used on public coin service provid...

Страница 6: ...800 BE SHARP Warning This product utilizes tin lead solder and fluorescent lamp containing a small amount of mercury Disposal of these materials may be regulated due to environmental considerations For disposal or recycling information please contact your local authorities or the Electronics Industries Alliance www eiae org Copyright It is the intent of Sharp that this product be used in full comp...

Страница 7: ...TTERY VORSICHT UM DIE STROMZUFUHR VOLLSTÄNDIG ZU UNTERBRECHEN DEN NETZSTECKER HERAUSZIEHEN UND DIE BATTERIE ÈNTFERNEN ATTENTION POUR UN ARRET TOTAL DU SYSTEME DECONNECTEZ LA PRISE DE COURANT SECTEUR ET LA BATTERIE VARNING FÖR TOTAL ELEKTRISK URKOPPLING KOPPLA UR KONTAKTEN OCH TA UR BATTERIET PRECAUCION PARA UNA COMPLETA DESCONEXION ELECTRICA DESENCHUFE LA CLAVIJA DE LA RED Y LA BATERIA ...

Страница 8: ...may cause damage In this case turn off your computer and leave it for about an hour to completely dry the unit Do not block or cover slots or openings on the cabinet They protect your computer from overheating Do not place your computer on an unstable or uneven work surface Care should be exercised when using on heat sensitive surfaces or your lap as the base of your computer will get hot Do not u...

Страница 9: ...CAUTION DANGER OF EXPLOSION IF BATTERY IS INCORRECTLY REPLACED REPLACE ONLY WITH THE SAME OR EQUIVALENT TYPE RECOMMENDED BY THE MANUFACTURER DISCARD USED BATTERIES ACCORDING TO THE MANUFACTURER S INSTRUCTIONS Handling Never put the battery pack in a fire as it could explode and cause injury Do not attempt to open or alter the battery pack Do not place the battery pack where it might get hotter tha...

Страница 10: ...ify the AC adapter Never modify twist forcibly bend or pull or place heavy objects on top of the AC cord to avoid damaging it Using a damaged cord can cause fire or electric shock Be sure to hold the plug of the AC power cord when removing it from a wall socket Check the AC power cord and power connectors periodically for damage Change the power cord immediately if damage is found Modem Precaution...

Страница 11: ...prevention of cardiac pacemaker interference Maintain a space of at least 8 66 22cm between a cardiac pacemaker and an active wireless LAN antenna Never disassemble or alter the wireless LAN unit Do not remove the certification label on the wireless LAN unit Product Conformance The wireless LAN unit equipped with your computer is in conformance with federal requirements No license is required for ...

Страница 12: ...d misuse it To avoid the data spillage users must thoroughly erase all the data from the hard disks The following measures are recommended for permanent data deletion Use special software or paid services for thoroughly erasing data Hammer or strongly magnetize the hard disk to destroy the stored data Be sure to delete the software such as operating system s or applications on your hard disk when ...

Страница 13: ...ght will be turned off The system may enter the standby or the hibernate mode depending on the setting See Chapter 3 For Your Health Take regular breaks of ten to fifteen minutes after every hour of continuously viewing the screen to relieve your eyes Adjust the brightness for comfortable viewing Brightness level of about 500 lux is recommended Do not use your computer in an environment where sunl...

Страница 14: ...egally perform the following Obtaining access to confidential customer records or sensitive corporate information Information leakage Faking the original information Spoofing Altering the monitored original data and transmitting Falsification Spreading computer viruses resulting in the destruction of data or systems Destruction Although wireless LAN cards and wireless LAN stations Access Points ha...

Страница 15: ...r claims from third persons resulting from the use of this product and any of its functions such as stolen credit card numbers the loss of or alteration of stored data etc Copyright 2004 SHARP Corporation This document contains or refers to proprietary information which is protected by copyright All rights are reserved Copying or other reproduction of this document is prohibited without the prior ...

Страница 16: ...re reference please record the following information in the spaces provided below Model Number Serial Number Date of purchase Dealer s Name Place of purchase Password The serial number is printed on a sticker located on the bottom of the computer ...

Страница 17: ... Enter to continue When two or more keys are separated by a plus sign press and hold down the first key s and then press the second key Run Task Manager by pressing Ctrl Alt Delete Sample Entries are shown in lower cases of different typeface c windows system Words Texts on Screen such as window titles or possible parameters are italicized Double click this icon to display the Power Options Proper...

Страница 18: ...al Conventions xvii Table of Contents xiii Overview of Computer xxi Quick Setup Installing Battery Pack 1 1 Connecting to AC Power Source 1 4 Setting Up Windows 1 6 Turning Off Your Computer 1 8 Basic Operations Choosing Power Source 2 1 Resetting System 2 3 Using Glide Pad 2 4 Using Keyboard 2 7 Controlling Volume 2 8 Adjusting Display 2 10 Sharing Your Computer 2 12 Battery and Power Management ...

Страница 19: ...ons LAN Unit 5 1 Wireless LAN 5 5 Network Setup Utility 5 12 Modem Card 5 14 Setup Utility Running Setup Utility 6 1 Main Menu 6 3 Advanced Menu 6 4 Security Menu 6 4 Boot Menu 6 6 Exit Menu 6 6 Connection Cradle Overview of Connection Cradle 7 3 Connecting to Host Computer 7 6 Synchronizing MM series with Host Computer 7 11 Stopping Connection from Host Computer 7 15 Removing from Connection Crad...

Страница 20: ...7 Troubleshooting Common Problems T 1 Trouble when Starting T 2 Trouble with Display T 3 Trouble with Keyboard Glide Pad T 4 Trouble with Floppy Disks T 4 Trouble with Hard Disk T 5 Trouble with CD T 5 Trouble with Communication T 5 Trouble with Peripherals T 9 Trouble with Connection Cradle T 10 Other Troubles T 11 Index Index 1 ...

Страница 21: ...depending on the model Front Status Indicators Never turn off the computer when the hard disk indicator is on This may damage the data on the hard disk LCD Screen 2 8 Keyboard 2 6 Glide Pad 2 4 Power Button 1 5 Status Indicators below Wireless LAN Antenna 5 4 Hard Disk Indicator Antenna Indicator Battery Indicator Power Indicator Mobile Mode Switch 3 12 ...

Страница 22: ...xxii Right Left Rear Headphone Audio Output Jack 4 14 PC Card Slot 4 17 AC Adapter Jack 1 4 Connection Cradle Port 7 5 USB Port 4 3 7 16 21 LAN Jack 5 2 USB port 4 3 7 16 21 External Monitor Port 4 12 ...

Страница 23: ...xxiii Bottom Speaker Reset Switch 2 3 Battery Pack 3 1 Ventilation Openings iv ...

Страница 24: ...xxiv ...

Страница 25: ...s quickly as possible Read this chapter first Installing Battery Pack Your computer is powered with either the battery pack or AC power source See the next chapter for more information on the power sources Before using your computer for the first time 1 Place your computer upside down 2 Slide the battery stopper of your computer to the unlocked position Battery Stopper ...

Страница 26: ...k into your computer by matching the notched parts of the battery to the projected parts of your computer 4 Push the battery pack all the way until you hear the clicking sound Notched Part Projected Part Projected Part Notched Part ...

Страница 27: ...1 3 1 5 Slide the battery stopper to the locked position 6 Turn your computer over and go to the next section ...

Страница 28: ...ter or the optional one may not be available in some countries Using other AC adapters and AC power cords may damage your computer Always hold the AC power cord by its plug when removing it from the wall outlet Never pull on the cord When using your computer for the first time be sure to operate it on AC power If on battery power instead you may not be able to complete the Windows setup if the bat...

Страница 29: ...our computer Do not touch or operate the keyboard and mouse until Windows completely activates unless you are prompted to do Otherwise Window may not start properly When you turn on your computer the power indicator turns green your computer goes through a self test to detect any problems and Windows setup process starts See the next page Jutted Part Power Indicator Power Button ...

Страница 30: ...e the Windows setup Do not connect any peripheral devices to your computer until Windows setup completes Otherwise your computer may malfunction If the display turns off some power management may function In this case press any key to resume your computer from the power management If you cannot operate the keyboard or the touch pad press the power button for more than four seconds to turn off your...

Страница 31: ...f views Category view and Classic view The Category view allows you to choose the category that may be related to what you want to do then choose the task by clicking it The Classic view gives you the icons representing their components or features Double click one of the icons to open their dialog box or windows Some of the dialog boxes you will use often are Display Phone and Modem Options Mouse...

Страница 32: ...s Properties dialog box Close the cover to keep the screen and keyboard clean and protected If you have not saved a file a dialog box will appear asking whether you want to save it Do not turn off or reset your computer while the hard disk indicator or the indicator on the optional external floppy disk drive unit or the external CD ROM drive unit is lit Doing so may damage or even wipe out the dat...

Страница 33: ...ery See Chapter 3 for the battery information About Power Indicators The following indicators show the power status of your computer Indicator Light Meaning On green Operating Blinking green In System Standby Power Off Powered off or in System Hibernate On green Fully charged On orange Being charged Connected to AC Power Source Blinking orange In abnormal state Remove the battery pack and install ...

Страница 34: ... the battery The AC input voltage can range from 100 to 240 volts so that you can use your computer with the appropriate plug adapter The AC power cord included with your computer is appropriate for the voltage used in the area in which you purchased your computer If you attempt to connect your computer to a wall outlet other than in this area check the voltage of the outlet and use an AC power co...

Страница 35: ...of a software problem you can reset or reboot the system by pressing the Ctrl Alt Del keys simultaneously and select Applications tab of Windows Task Manager dialog box Click the program name which hangs up then End Task If this does not solve the problem click Disconnect or Logoff of Windows Task Manager dialog box then Yes Power Switch You can turn off your computer with the power button if you ...

Страница 36: ...connected to one of the USB ports of your computer the glide pad is disabled which means that your computer does not respond to any tapping on the pad Therefore confliction with the mouse and or unexpected move of the pointer on the screen can be avoided To enable the glide pad use one of the following ways Disconnect the connected USB mouse No mouse must be connected With a USB mouse connected op...

Страница 37: ... can also just tap gently anywhere on the rectangular pad For right clicking you must use the right button If the interval between clicks is too long the double click will not function Drag and Drop You can move the items by using drag and drop below 1 Position the pointer over the item you wish to move 2 Press the left button do not release it 3 Move the pointer while holding the left button The ...

Страница 38: ...hanging Configuration In the Mouse Properties dialog box you can change the configuration of the glide pad such as swapping left and right buttons changing the pointer size etc Double click icon on the taskbar ...

Страница 39: ...our keyboard contains the function keys labeled F1 through F12 for special actions Use them in conjunction with Fn key Fn F1 Turns the wireless LAN antenna on and off Fn F3 Decreases the audio volume Fn F4 Increases the audio volume Fn F5 Rotates display mode between LCD only an external monitor only and both when connecting an external monitor Fn F6 Decreases the LCD screen brightness Fn F7 Incre...

Страница 40: ...lever to control the output volume 4 Click OK and close the dialog box then the Control Panel window You can also easily adjust the volume in the window that will open when clicking the speaker symbol on the taskbar When the symbol is not on the taskbar check the box of Place volume icon in the taskbar in the step 3 If you want to adjust the output volume of each source individually 1 Click start ...

Страница 41: ...or WAVE file SW Synth Controlling the volume of MIDI file Any software containing audio function may also have its own volume control Note that the volume controls discussed on the previous page and the software volume control will interact with each other ...

Страница 42: ...ors follow the instructions below 1 In the Display Properties dialog box select Settings tab 2 Select the number of the colors in the Color quality and select the resolution in the Screen resolution Refer to the table below 3 Click OK then Yes Available Resolutions and Colors Resolution Number of Colors 800 x 600 64K 16M 2 1024 x 768 64K 16M 2 1280 x 768 64K 16M 1280 x 1024 1 64K 16M 2 1600 x 1200...

Страница 43: ...r on the screen move in the opposite direction Moving your finger or the mouse to the right on the glide pad for example will make the mouse pointer move to the left When displaying images upside down drawing speed may be delayed Do not display upside down when playing animation Changing Wallpaper and Setting Screen Saver You can enjoy various desktop patterns or screen savers Changing Wallpaper 1...

Страница 44: ...log box then the Control Panel If more than one user accounts are set to your computer you must select which user account you will log in when you turn on your computer Log Off Your Computer Log off is useful because you do not have to turn off your computer when you finish your task and pass your computer to another person There are two ways to log off your computer Switch User or Log Off If you ...

Страница 45: ...Select the account you want to set a password to You will only have this option if you log onto the computer as a member of the Computer administrators group If you log on your computer with a limited user account go to the next step You cannot set a password to another user account 4 Select Create a password string If the password has been already set Create a password will not appear Only the me...

Страница 46: ...anel window Deleting Password 1 Follow the steps 1 2 on Setting Password 2 Select the account you want to delete its password if you log on to your computer as a member of the Computer administrators group If you log on your computer with a limited account go to the next step You cannot delete the password of another user account 3 Select Remove the password string or Remove my password string If ...

Страница 47: ... s power management is active See the next section for power management To keep the battery life longer Condition the battery pack if the actual remaining power in your battery is less than what Windows Power Meter indicates See Conditioning Battery Pack section in this chapter Turn off your computer when you are not using it The duration of the battery depends on your computer usage Using applica...

Страница 48: ...r assistance When the battery pack is hot for example after a long use it may take longer to be fully charged Charging Battery Pack Using Connection Cradle You can also charge the battery pack using the connection cradle Insert the battery pack in your computer set your computer in the connection cradle and connect it to the AC power For details on connection cradle see Chapter 7 Checking Battery ...

Страница 49: ... Battery Pack section in this chapter With Battery Level Lamp You can also check the battery level by the battery lamp on the battery pack Remove the battery pack from your computer and push the battery level button on the battery pack Low Battery Indication When the battery power level becomes significantly low the battery indicator blinks red the warning beep sounds Save your data and turn off y...

Страница 50: ...ntrol Panel window Conditioning Battery Pack When the actual remaining power in your battery is less than what Windows Power Meter indicates you need to condition the battery pack or buy an optional high capacity battery pack 1 Make sure your computer is turned off Connect the computer to AC power source and wait until the battery is fully charged The battery indicator turns orange first then turn...

Страница 51: ... down 8 Connect your computer to AC power source and let the battery fully charged again Do not turn on your computer while charging the battery pack Do not connect your computer to a wall outlet while discharging the battery The conditioning will be cancelled Repeated charging and discharging or long term storage of the battery pack cause battery deterioration In this case replace the battery pac...

Страница 52: ...ioning you should buy an optional high capacity battery pack CE BL25 When you replace the battery pack with the optional one 1 Turn off your computer and disconnect the AC adapter from your computer 2 Close the display cover and turn over your computer on a flat place 3 Slide the battery stopper to the unlocked position 4 Slide the battery release lever to the unlocked position and hold it 1 then ...

Страница 53: ...tery to the projected parts of the computer Checking Battery Level of High Capacity Battery Pack Follow the steps in Checking Battery Level in this chapter Conditioning High Capacity Battery Pack Follow the steps in Conditioning Battery Pack in this chapter High Capacity Battery Pack CE BL25 Notched Part ...

Страница 54: ...elected double click Power Options icon Note that the power management may not seem to function when you are using an application program that accesses the hard disk periodically Stopping Power Supply to Hard Disk 1 In the Power Options Properties dialog box select Power Schemes tab 2 Set Turn off hard disks to an appropriate value and click OK 3 Close the Control Panel window Stopping Power Suppl...

Страница 55: ...dicator blinks green To resume from System standby press any key System hibernate saves the current condition of your computer in part of the hard disk and turns off your computer Your system enters and resumes from System hibernate per the conditions mentioned later In System hibernate the power indicator is off To resume from System hibernate press the power button When entering resuming from Sy...

Страница 56: ...elect Power Schemes tab 2 From the pull down menu of System standby or and System hibernates select the elapsed time before your computer automatically enter System standby hibernate 3 Click OK 4 Close the Control Panel window Entering System Standby Hibernate Your computer enters System standby hibernate in each of the following cases You select Stand By or Hibernate which will replace Stand By i...

Страница 57: ...y computer field 3 Click OK 4 Close the Control Panel window If Ask me what to do is selected in the step 2 of You press the power button or You press Fn F12 the Turn off computer dialog box will appear when you press the power button or Fn F12 key combination You can select System standby or System hibernate at that timing The battery level is low The above functions if you set the alarm in Windo...

Страница 58: ... your computer in normal mode when you do not need to power down CPU performance even on battery operation The mobile switch does not work when your computer is powered by the AC power source The screen brightness can be increased by pressing the F7 key while holding down the Fn key Be sure that screen brightness and battery life are in inverse proportion to one another The maximized screen bright...

Страница 59: ... Device Connectors Your computer has connectors for peripheral devices shown on the next page For connection refer to the section explaining each device or contact your dealer Be sure to turn off your computer and the peripheral devices before connecting them except when connecting inserting USB devices an IEEE1394 device a PC card etc Confirm the peripheral device you will connect is Windows XP c...

Страница 60: ...ided display converter cable to connect an external monitor to your computer Connector Shape Connector name Connector shape USB Port External Monitor Port Headphone Audio Output Jack Headphone Audio Output Jack USB Port External Monitor Port USB Port ...

Страница 61: ...sk drive unit It may cause the drive to malfunction Connect the floppy disk drive unit cable to either of the USB ports on your computer Be sure to let the USB mark side up when connecting the cable to your computer Handling Floppy Disk Do not open the shutter and touch the disk inside otherwise you will not be able to read or write data to the disk Do not place floppy disks near magnets or heat s...

Страница 62: ...rce when inserting the floppy disk If you have difficulty inserting or removing disks seek the assistance of an authorized service technician Do not touch the disk while reading writing data It may cause malfunction of your computer and the drive Ejecting Floppy Disk Before ejecting the floppy disk make sure the indicator of the floppy disk drive unit is not lit Press the eject button firmly The d...

Страница 63: ... formatting When you format a floppy disk that already contains data all of the data stored on the disk will be lost You cannot format a double density 2DD 720KB floppy disk Removing Optional External Floppy Disk Drive Unit To remove the unit you need to perform the following steps before you remove it 1 Click Safely Remove Hardware icon on the taskbar 2 Click Safely remove Mitsumi USB Floppy Driv...

Страница 64: ...electrical shock hazard or a laser may damage your eyes Do not store or use the CD ROM drive unit in a dusty humid oily environment or under damp or moist conditions Do not turn up the volume too high when using the headphones Do not leave the CD ROM drive unit in direct sunlight near a heat source or especially in a hot automobile Do not drop or jar the CD ROM drive unit Do not touch the pins ter...

Страница 65: ...apter on the CD ROM drive unit It may cause the drive to malfunction 1 Connect the core side connector of the USB cable included in the optional external CD ROM drive unit to the cable connector of the drive unit 2 Insert the USB connector of the cable into one of the USB ports of your computer The CD ROM drive unit automatically turns on and the power indicator lights up USB Port Power Indicator ...

Страница 66: ... sunlight heat and excessive moisture Always hold the CDs by the edges Fingerprints dirt or water on the CDs cause noise or improper tracking If a CD is dirty or does not play properly clean it with a soft dry cloth wiping straight out from the center along the radius Inserting CD You can operate the external CD ROM drive unit only when the computer is on 1 Make sure the busy indicator light is no...

Страница 67: ... in the tray If the lens becomes dirty the CD ROM may malfunction Do not wipe the lens with materials with rough surface such as paper towels Instead use a cotton swab to gently wipe the lens Removing CD 1 Make sure the busy indicator is not lit 2 Slide the cover latch to the right and open the cover 3 Press down the disk spindle and remove the CD from the tray holding its edge Make sure the busy ...

Страница 68: ...askbar 2 Click Safely remove USB Mass Storage Device then Safe To Remove Hardware dialog appears 3 Remove the USB cable from the computer Mode Switches There are the mode switches on the bottom of the CD ROM unit These switches are for technical services Keep them as a default setting OFF Cleaning Optional External CD ROM Drive Unit Do not use solvents such as benzine thinner alcohol record cleane...

Страница 69: ...lay Properties dialog box To open the dialog box right click somewhere on the Windows desktop and select Properties from the pop up menu Connecting External Monitor Use the provided display converter cable to connect an external monitor with your computer 1 Turn off your computer and the external monitor 2 Connect the provided display converter cable with the display cable as shown below If the di...

Страница 70: ...crews be sure to tighten them 4 Turn on the external monitor then your computer Disconnecting External Monitor 1 Turn off your computer and the external monitor 2 Press the button on the connector of the display converter cable and hold it then remove it from your computer External Monitor Port Display Cable supplied with the monitor or the one in the market Button ...

Страница 71: ... Advanced button 2 Select Display tab then click the button before the output display you desire and click OK Monitor means the internal LCD display and Panel means the external display 3 Click OK in the Confirmation window 4 Click Yes in the Confirmation window 5 Close the Control Panel window ...

Страница 72: ... Display Properties dialog box select Settings tab 2 Select 2 display icon then check the box of Extend my Windows desktop onto this monitor at the bottom of the dialog box 3 Click OK then follow the instructions shown on the screen To stop extending the image onto the external monitor uncheck the box of Extend my Windows desktop onto this monitor You can also switch the display with Fn F5 When yo...

Страница 73: ... Audio Equipment You can connect analog audio equipment to the audio output jack on the left side of your computer You can adjust the output volume on Windows by clicking the speaker symbol on the taskbar or use Fn F3 or F4 keys combination White Red LINE IN R LINE IN L Headphone Audio Output Jack Headphone Audio Output Jack Speakers with an Amplifier Stereo Mini Plug Stereo Mini Plug Analog Audio...

Страница 74: ...4 16 4 Connecting Headphone Use the headphone with an impedance of 8Ω or more 32Ω is recommended Headphone Audio Output Jack Stereo Mini Plug Headphone ...

Страница 75: ...d to your computer the appropriate driver is automatically installed If the driver is not installed correctly you will see the message on the screen In this case install the driver with the instructions on the screen To remove USB devices you may need to perform the following instructions before you remove them 1 Click Safely Remove Hardware icon on the taskbar If you cannot find the icon click to...

Страница 76: ...nserting a PC card into the slot refer to its manual Inserting PC Card When a new card is correctly inserted the appropriate driver is automatically installed If the driver is not installed correctly you will see the message on the screen In this case install the PC card driver by following the instructions on the screen 1 Confirm the PC card eject button is inside the cabinet PC Card Eject Button...

Страница 77: ...ter long use Be sure to use the procedure below when ejecting a PC card Otherwise the system may not work properly 1 Click Safely Remove Hardware icon on the taskbar If you cannot find the icon click to show all kinds of icons 2 Click Safely remove xxxx xxxxx is the name of your PC card then Safe To Remove Hardware dialog appears 3 Push the PC card eject button so that it will pop out from the sid...

Страница 78: ...4 20 4 4 Push the eject button until the inserted PC card pops out then remove it 5 Push the PC card eject button all the way inside the cabinet for safekeeping ...

Страница 79: ... vary depending on the traffic local telecommunications infrastructure and ISP Internet Service Provider infrastructure LAN Unit You can connect to a LAN Local Area Network with the 100 Base TX 10 Base T LAN units on your computer To activate the LAN unit perform the following steps Never insert any cables but a LAN cable which have different electric characteristics from those of the LAN cable Ot...

Страница 80: ...r the LAN jack on the right side of your computer To avoid damaging the LAN unit close the cover after you finish using the LAN unit 3 Connect one end of the LAN cable to the LAN jack and the other end to the network hub 4 Turn on your computer LAN Jack To Network Hub Cover LAN Cable ...

Страница 81: ...er as a member of the Computer administrators group Otherwise you cannot set or change some settings for the LAN unit If you cannot access the network 1 Click start Control Panel 2 Click Performance and Maintenance then System If Classic view is selected double click System icon 3 Click Hardware tab then Device Manager button 4 Double click Network adapters then Realtek RTL8139 810x Family Fast Et...

Страница 82: ...cking lever when disconnecting the cable Excessive force may result in breaking the locking lever 1 Turn off your computer 2 Push up the locking lever and hold it then remove it straight from the LAN jack 3 Close the cover for safekeeping Locking Lever ...

Страница 83: ... communicate directly with other wireless enabled computers The range to give reliable performance and the quality of connection vary depending on the environment where you perform To communicate through the wireless LAN activate the integrated antenna with the following steps Activating Antenna You can enable disable the antenna by pressing Fn F1 key combination When the antenna indicator lights ...

Страница 84: ... access point Since this may be equivalent to no security rely on a combination of the SSID and WEP keys For details on configuration of an access points refer to its manual MAC Media Access Control address filtering MAC addresses are unique addresses on the network which are allocated to the computer s network interface cards An access point allows access by a device only if that device s MAC add...

Страница 85: ...ers 0 to 9 a to z and A to Z 1 0 to 9 a to f and A to F 2 Characters Digits 5 or 13 characters 10 or 26 digits 1 The uppercase and lowercase letters are distinguished 2 The uppercase and lowercase letters are not distinguished Connecting to Internet via an Access Point You can connect your computer to the Internet or a wired network via an access point supporting IEEE 802 11g or IEEE802 11b You ma...

Страница 86: ...ireless LAN confirm your access point is ready to use and powered on Refer to the manual of your access point 1 Confirm the antenna indicator is lit 2 Right click Wireless Network Connection icon on the taskbar If you cannot find the icon click to show all kinds of icon 3 Click View Available Wireless Networks 4 Select a network to be connected from the list of Available wireless networks 5 Type t...

Страница 87: ...e better quality is given to your computer When the quality of connection is poor adjust the distance between your computer and other devices or the access point you are communicating with and or the facing direction of your computer 3 Close the dialog box Communicating with Other Computers Confirm each computer is enabled for wireless LAN Make sure to log on your computer as a member of the Compu...

Страница 88: ...k Add button in Preferred networks of Wireless Network Connection Properties dialog box 9 Type a name of the network in Network name SSID field of Wireless Network Properties dialog box Confirm your computer and the other computer s are connecting to the same network 10 Confirm the checkbox of Data encryption WEP enabled is checked in Wireless network key WEP section 11 If necessary check the chec...

Страница 89: ...computer 1 0 1 2 1 2 3 2 3 4 3 4 ex When your access point type is Access Point Computer 2 and its key index is set to 0 set 1 to the key index of your computer 14 Click OK twice then close the Control Panel window 15 Configure the network by setting the name of your computer and workgroup To communicate with other wireless enabled computers set your computer name and the workgroup name Your compu...

Страница 90: ...rt All Programs SHARP Network Setup Utility SHARP Network Setup Utility 2 Click OK 3 Click Set select SHARP icon or Windows icon then click Select icon button 4 Select an icon and click OK Type a network name then click OK The selected icon appears in the Network Setup Utility window It takes a moment to load the network settings Switching Network To switch the network set above confirm your compu...

Страница 91: ...rk settings right click on the icon you want to change the settings in the Network Setup Utility window and click Edit settings in the pop up menu Then edit the settings Deleting Network To delete the loaded network settings right click on the icon you want to delete in the Network Setup Utility window and click Delete setting in the pop up menu Then click OK ...

Страница 92: ...ce company If the electric characteristics of your PBX are different from those of a regular analog line the modem will not function properly If you connect the modem to a digital PBX both the modem and the PBX may be damaged Installing Modem Card This card is ready for Windows XP To communicate using the modem card follow the instructions below 1 Gently insert the modem card into the PC card slot...

Страница 93: ...iguration click or double click Phone and Modem Options icon to open Phone and Modem Options dialog box and double click the location name of Locations in Dialing Rules tab for the information you set above You can change the settings or make a new location by clicking Edit or New Removing Modem Card 1 Click Safely Remove Hardware icon on the taskbar If you cannot find the icon click to show all k...

Страница 94: ...5 16 5 ...

Страница 95: ...d is saved in a special area called CMOS RAM which the system reads every time you turn on your computer Your computer is shipped from the factory with the appropriate setting of the Setup Utility Leave it as default in normal use Contents of Setup Utility The Setup Utility consists of five menu pages as follows Main Configures basic setting Advanced Configures device interface Security Sets Passw...

Страница 96: ...etup Utility is opened power management does not work Do not close the display cover Changing Setting of Setup Utility To change the settings 1 Use or key to select the menu 2 Use or key to select the item Minus or Space key Changes the value In the item with mark press Tab or Enter to open a sub menu Press Esc to close the sub menu and return to the previous menu For date and time press Enter on ...

Страница 97: ...mlock keys of the built in keyboard are always disabled or not An external keyboard will be numlocked if connected Quick Boot defines whether the system simplifies the internal check while booting to shorten the boot time Quiet Boot defines whether the SHARP logo appears on the screen while booting CPU Information shows the information on the CPU System Memory shows the volume of the conventional ...

Страница 98: ...he next section about the user password This password is used on the connection cradle If you lose your password you will be unable to access your computer or change the configuration Make sure to select a password you will never forget or write it down and protect it in a secure place Otherwise you will have to contact your dealer for assistance Password On Boot defines whether you have to type t...

Страница 99: ... the Security menu of the Setup Utility select Set Supervisor Password or Set User Password and press Enter 2 Type your password up to eight characters and press Enter 3 Type the same password again and press Enter twice 4 Select Exit menu and confirm Exit Saving Changes is highlighted then press Enter 5 Confirm Yes is highlighted and press Enter The system restarts Changing Password 1 In the Secu...

Страница 100: ...pace bar or minus key or to move it up or down USB Boot enables or disables the boot from the USB floppy disk drive or the USB CD drive LAN Boot defines whether the system boots from other server via the LAN unit of your computer Exit Menu Exit Saving Changes saves the settings you have changed and exits the Setup Utility Exit Discarding Changes exits the Setup Utility without saving the settings ...

Страница 101: ...t give a shock or vibration to the connection cradle During data communication to the host computer set the time of the MM series and the host computer synchronized When you modify the file the time you modify the file is recorded in the Properties of the file If the time in the host computer is not the same as the time in the MM series you will not be able to properly manage the files by the modi...

Страница 102: ...the cradle In order to install an application program into the MM series do either of the following performance Connect the external CD drive unit to the MM series Connect the MM series to the host computer via LAN and share the CD drive of the host computer with the MM series Before installing an application program carefully read its license agreement ...

Страница 103: ...7 3 7 Overview of Connection Cradle Front Panel ON READY DirectHD OFF Rear Panel READY Lamp Battery Indicator Hard Disk Lamp DirectHD Connection Switch USB Port AC Adapter Jack ...

Страница 104: ...o the wall outlet 3 Always use the AC adapter and the AC power cord included with your computer or the optional one Using others may damage to the connection cradle 5 Make sure that no foreign materials such as dust are inside the connection cradle Do not install the MM series in the connection cradle with foreign body inside such as dust This may damage both the MM series and the connection cradl...

Страница 105: ...de downward until the MM series firmly secured to the connection cradle Charging will start READY ON OFF When the MM series and the connection cradle are properly connected their both battery indicators will light and charging will be started Battery Indicators Cradle Front ...

Страница 106: ...AN function The MM series can be used as an external hard disk of your host computer with one of the following operating systems installed Microsoft Windows XP Home Edition Microsoft Windows XP Professional hereafter called Windows XP Microsoft Windows 2000 Professional hereafter called Windows 2000 Microsoft Windows Millennium Edition hereafter called Windows Me Before connecting the MM series to...

Страница 107: ...n Cradle 2 Program The following shows how to install the connection cradle program to the host computer 1 Insert the product recovery CD ROM disk 3 in the CD drive of the host computer 2 Double click My Computer then double click the CD drive icon 3 Double click the SOFTWARE folder then double click the MCX 2 folder The Connection Cradle Setup Wizard starts up Follow the message on the screen and...

Страница 108: ...and insert the MM series into the connection cradle Refer to Charging Battery Pack Using Connection Cradle on 7 4 4 Make sure the battery indicator on the connection cradle is powered on and slide the DirectHD connection switch on the connection cradle to OFF READY ON OFF 5 Connect the connection cradle with the host computer using the supplied USB cable DirectHD Connection Switch USB Port USB Cab...

Страница 109: ...can recognize the MM series as its external hard disk only by inserting it into the connection cradle When connected to the host computer the connection cradle must be powered by the AC adapter Using the connection cradle without the AC adapter connected may cause the data loss if the battery of your computer is completely discharged and if you have not saved the data at that time If the battery o...

Страница 110: ...th the key mark In order to access to the hard disk of your computer delete the password temporarily See Canceling Password in Setting Password section later in this chapter While communicating to the host computer Keep the AC adapter connected to the connection cradle Do not remove the MM series from the connection cradle Do not move the connection cradle and the MM series It may result in discon...

Страница 111: ...P Home Edition Microsoft Windows XP Professional hereafter called Windows XP Microsoft Windows 2000 Professional hereafter called Windows 2000 Installing SharpSync Application and Setting Up Synchronization The SharpSync application is stored on the provided Product Recovery CD ROM Disk3 Be sure to install the application on your host computer 1 Connect your MM series and your host computer Refer ...

Страница 112: ...lp menu of the SharpSync for more information After setting up the synchronization the synchronized files will be recognized on your host computer whenever connecting your MM series with your host computer When installing the application into your MM series be sure to directly install it You cannot install through your host computer 1 Turn on your MM series 2 Insert the CD ROM into the optical dri...

Страница 113: ...ension s by editing settings Follow the instructions below 1 Right click the SharpSync icon on the taskbar 2 Click Open Control Panel 3 Choose the Sync Set of which you want to change the condition 4 Click Edit Set 5 Click Filters then you can find the extensions that will be synchronized on the right side box 6 Choose a file extension you want to add to the synchronization target files from the l...

Страница 114: ...he MM series is assigned to drives F and G of the host computer If not please replace the drive names with the appropriate ones On Windows XP 1 Click Safely Remove Hardware icon on the taskbar 2 Click Safely remove USB Mass Storage Device Drives G F then Safe To Remove Hardware dialog appears On Windows 2000 1 Click Safely Remove Hardware icon on the taskbar 2 Click Safely remove USB Mass Storage ...

Страница 115: ...When disconnecting the USB cable from the host computer and the connection cradle be sure to stop the device before disconnecting the cable Removing from Connection Cradle To remove the MM series from the connection cradle follow the steps below 1 Stop the device first Be sure to stop the device before removing the MM series from the connection cradle Otherwise the data may be lost and the MM seri...

Страница 116: ... you want to use the MM series as an external hard disk of your host computer 1 Connect the MM series with the host computer 2 Click start All Programs Connection Cradle 2 Password Utility Password Utility window appears 3 Type the current user password in the Password box and click OK 4 When you see the message Releases the Security click OK 5 The password is cancelled and the hard disk drives of...

Страница 117: ...he Setup Utility on the MM series and delete the user password For details on deleting the password see Chapter 6 Be sure to cancel the password using Password Utility see the previous page before deleting the password Otherwise the MM series will be recognized as a removable disk when you connect the MM series to the host computer second time In order to make the MM series recognized as an extern...

Страница 118: ...7 18 7 ...

Страница 119: ...cumulate dust during use Avoid touching the screen with your fingers when using the system Gently wipe the surface of the screen with a soft cloth that has been dipped in a mild detergent solution and squeezed dry Glide Pad Wipe the glide pad with a soft dry cloth Ventilation Openings Dust on the ventilation openings may cause overheating of your computer Wipe the ventilation openings with a soft ...

Страница 120: ...ing Otherwise the cover may be opened unawares and the display or the keyboard will be damaged If you carry your computer in a bag try to avoid unnecessary pressure caused by the stuff of the bag to your computer Disconnect the AC adapter from your computer Fully charge the battery pack and bring the AC adapter and the AC power cord Avoid sudden shocks or extreme vibration ...

Страница 121: ...just by downloading the data or files to the hard disk Opening the infected files or running the programming files can result in activating the virus programs and then your computer will be infected When you receive odd data or files do not open them until you have confirmed they are legitimate To avert virus infection the following measures are encouraged Install the latest virus protection softw...

Страница 122: ...ects viruses intruded into your computer Auto Protect Manually detects infected programs or files Virus Scan Refer to Help of the installed Norton AntiVirus for more information Installing Software Follow the instructions below for installing the Norton AntiVirus software 1 Double click Norton Setup icon on the desktop of your computer If the Norton Setup icon is accidentally removed from the desk...

Страница 123: ...ect your computer against new viruses the virus definitions and application need to be kept current The software automatically checks the web and updates the definition file when needed Free update service will be provided within ninety days since the software is installed After the free service is over one year paid update service can be available Refer to http www symantec com for application ...

Страница 124: ...s below 1 Connect the backup device or media to your computer 2 Click start All Programs Accessories System Tools File and Settings Transfer Wizard 3 Follow the on screen instructions You can also back up the data on your host computer by using the connection cradle Refer to Chapter 7 Restoring Your Data You can also use the File and Settings Transfer Wizard to restore your data or settings from t...

Страница 125: ...only authorized for distribution together with a specific computer This License authorizes you to use the Software for disaster recovery purposes only to restore the hard disk image contained on the CD to the computer with which the CD and Software were originally shipped 3 NONPERMITTED USES Without the express permission of PowerQuest you may not a use copy modify alter or transfer electronically...

Страница 126: ...EVEN IF POWERQUEST CORPORATION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES WHETHER SUCH LIABILITY IS BASED ON CONTRACT TORT WARRANTY OR ANY OTHER LEGAL OR EQUITABLE GROUNDS BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES THE ABOVE LIMITATION MAY NOT APPLY TO YOU 8 NO WAIVER Any failure by either party to this agreement to en...

Страница 127: ...t for sale Keep them in a secure place Backing Up Data Before formatting the hard disk you should back up your data For details on how to back up your data refer to Data Backup and Restore section on A 6 Selecting Way To Recover Your System Your computer has two drives C and D when it was shipped from the factory You can select the way to recover your system Recovers C drive only Recommended This ...

Страница 128: ... highlighted and press Enter twice 9 Read the message on the screen and select the way to recover your system then press Enter 10 Read the message and select Continue then press Enter Although the pointer may be shown on the screen never touch the keyboard or the mouse during recovery except when the message prompts you to If you touch them the re installation will be canceled 11 If you see the me...

Страница 129: ...etup setting 17 In the Exit menu confirm Exit Saving Changes is highlighted and press Enter twice The system will restart 18 Set up Windows following the instructions on the screen When you finish the Setup the recovery is completed Be sure to set date and time ...

Страница 130: ...A 12 Appendixes ...

Страница 131: ...ble of generating errors and error messages If you encounter a software error try to determine if the error message is from your operating system or from an application program and refer to the appropriate manual for possible remedies You can also refer to the Windows manual or Windows help program to solve the problem To access the help program click start Help and Support It also gives you troub...

Страница 132: ...ptional external floppy disk drive unit Remove the disk and press any key Why can t I boot from the floppy disk Make sure that the optional external floppy disk drive unit is correctly connected to your computer Check whether the floppy disk set to the optional external floppy disk drive unit contains a system disk Check whether Floppy Disk Drive is set to the first in Boot Sequence and USB Boot i...

Страница 133: ...rm the monitor is turned on Confirm the monitor is connected correctly Make sure an external monitor is selected as the output display by pressing Fn F5 If you use Fn F5 to change the display the image may be distorted Press Fn F5 again to return the previous display and use Display Properties dialog box to change it again Refer to Chapter 4 Make sure the value of the Screen resolution in the Sett...

Страница 134: ... the step 1 fails to work press the power switch for more than four seconds to turn off the system Ten seconds later turn on your computer 3 If you still cannot turn off the system with the power switch confirm the hard disk indicator is not lit and press the reset switch on the bottom of your computer to turn off the system refer to Resetting the System section of Chapter 2 Ten seconds later turn...

Страница 135: ... Disk Why can t I read or write data to from the hard disk Confirm the drive and file names are correct Confirm the hard disk has sufficient free space Trouble with CD Why can t I read data from a compact disc or play files Confirm the external CD ROM drive unit is correctly connected to your computer Confirm the CD is inserted correctly Confirm the drive and file names are correct Confirm the CD ...

Страница 136: ...Why can t I access the LAN Confirm the cable is properly connected to the LAN jack and the network hub Confirm the network configuration is appropriate Confirm the LAN driver is enabled in System Properties dialog box Click Hardware tab then Device Manager Double click Network adapters then Realltek RTL8139xxxxx and confirm Use this device enable is selected in Device Usage field of General tab Co...

Страница 137: ...n the taskbar then click View Available Wireless Networks 2 Select the desired network in the Available wireless networks list then connect to the network Refer to Connecting to Internet via an Access Point section of Chapter 5 Why can t I connect to the network via an access point for wireless LAN communication Confirm the wireless LAN antenna is enabled When the antenna indicator lights green th...

Страница 138: ...de the communication then try to connect again The distance between computers or access points should be less than approximately 190 ft 60 m in the direct line of sight Confirm the IP address and the subnet mask of each computer are set correctly Confirm the WEP key is correctly entered if the WEP security of other devices which you want to communicate with is enabled Why is the communication spee...

Страница 139: ...n t I print Make sure the printer is turned on Check whether your computer and the printer are connected correctly Check whether the printer is ready to print Check whether the printer has enough paper Check whether the printer driver is installed From the start menu select Control Panel Printers and Other Hardware Printers and Faxes If Classic view is selected double click Printers and Faxes icon...

Страница 140: ...ess any key Why can t I insert the MM series into the connection cradle Make sure that you insert the MM series into the connection cradle properly Make sure that the host PC connection switch on the connection cradle is in the ON position Why isn t the MM series recognized as an external hard disk of the host computer Make sure you insert the MM series into the connection cradle properly Make sur...

Страница 141: ...ies may be recognized as removable disks of the host computer when connected once again In this case run the Password Utility on the host computer and restart the host computer Why is the data transfer from the MM series to the host PC so slowly Or why can t I use the data transfer speed of USB2 0 Make sure that the host PC supports USB 2 0 Make sure that the host computer and the connection cradl...

Страница 142: ...the output volume Double click the speaker symbol on the taskbar and check the Windows volume Why can t I turn off my computer Follow the instructions on Why doesn t the keyboard or the glide pad function section Why my computer is so hot When charging the battery pack its surrounding area or the front of the keyboard may become hot but this is not a problem Why can t find the drivers and applicat...

Страница 143: ...10 disconnecting 4 10 Connection Cradle charging battery 7 4 connecting to host computer 7 6 overview 7 3 password 7 18 precautions 7 1 removing 7 17 stopping connection 7 15 using as external hard disk 7 6 Synchronizing 7 11 troubleshooting T 10 D Display changing brightness 2 10 changing resolution 2 10 changing number of colors 2 10 switching the display 2 7 troubleshooting T 3 turning off 2 7 ...

Страница 144: ...obile Mode 3 12 Normal Mode 3 12 Modem card Installing 5 14 Removing 5 15 N Network Setup Utility changing 5 13 deleting 5 13 loading 5 12 switching 5 12 P Passwords changing 2 13 6 5 deleting 2 14 6 5 setting 2 13 6 5 PC cards ejecting 4 19 inserting 4 18 Peripherals audio equipment 4 15 connecting guidelines 4 1 external monitor 4 11 headphones 4 16 PC cards 4 18 printer 4 21 troubleshooting T 9...

Страница 145: ... about 3 9 generating conditions 3 10 resuming from 3 9 supporting 3 10 Status indicators xv T Troubleshooting common problems T 1 communications T 5 CD T 5 Connection Cradle T 10 display T 3 floppy disk drive T 4 hard disk drive T 5 keyboard or glide pad T 4 peripherals T 8 wired LAN T 6 wireless LAN T 6 U USB device 4 17 V Virus protection A 3 W Wallpaper 2 11 Wireless LAN activating antenna 2 7...

Страница 146: ...Index 2 Index ...

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