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Seon Design Inc.® Product Warranty

W–2 

700-0190 R003

(g) if the product has been operated outside of the specified Operating Environment specified in the Seon User’s Manual for such product, or
(h) to cover any costs incurred by the customer for the removal of defective cameras or components or of non-defective cameras or 

components, or for the installation of repaired cameras or components or for the reinstallation of non-defective cameras or components, 

all of which are for the account of the customer.

Disclaimer

THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER REPRESENTATIONS, WARRANTIES, GUARANTEES AND

CONDITIONS, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE AND WITHOUT LIMITING THE GENERALITY OF THE

FOREGOING, SEON EXPRESSLY DISCLAIMS AND EXCLUDES ANY IMPLIED WARRANTY OF MERCHANTABILITY, DURABILITY

OR FITNESS FOR PURPOSE AND ANY WARRANTIES OR MODIFIED WARRANTIES ARISING FROM USAGE OF TRADE OR

COURSE OF DEALING.
Any description of the goods or services, whether in writing or made orally by Seon or Seon’s agents, specifications, samples, models, bulletins,

drawings, diagrams, engineering sheets or similar materials used in connection with customer’s order are for the sole purpose of identifying the

goods and/or services and shall not be construed as an express warranty. Any suggestions by Seon or Seon’s agents regarding use, applications or

suitability of the goods and/or services shall not be construed as an express warranty unless confirmed to be such in writing by Seon.
Purchaser assumes full responsibility for selecting products to achieve purchaser’s intended purposes, for properly installing and using those

products, and for verifying the results obtained therefrom.
PURCHASER’S EXCLUSIVE REMEDY AND SEON’S ENTIRE LIABILITY ARISING FROM OR IN CONNECTION WITH

PURCHASER’S USE OF THE PRODUCTS AND/OR THIS AGREEMENT SHALL BE REPAIR OR REPLACEMENT OF DEFECTIVE

PRODUCTS, OR REFUND OR CREDIT OF THE PURCHASE PRICE OF THE PRODUCTS AS SET FORTH ABOVE. SEON SHALL NOT

BE SUBJECT TO AND DISCLAIMS: (A) ANY OTHER OBLIGATIONS OR LIABILITIES ARISING OUT OF BREACH OF CONTRACT

OR OF WARRANTY; (B) ANY OBLIGATIONS WHATSOEVER ARISING FROM TORT CLAIMS (INCLUDING NEGLIGENCE, AND

STRICT LIABILITY) OR ARISING UNDER OTHER THEORIES OF LAW WITH RESPECT TO GOODS SOLD OR SERVICES RENDERED

BY SEON, OR ANY UNDERTAKINGS, ACTS OR OMISSIONS RELATING THERETO; AND (C) ALL CONSEQUENTIAL, INCIDENTAL,

SPECIAL AND CONTINGENT DAMAGES WHATSOEVER, EVEN IF SEON HAS BEEN SPECIFICALLY ADVISED OF THE

POSSIBILITY OF SUCH DAMAGES.
Without limiting the generality of the foregoing, Seon specifically disclaims any liability for property or personal injury damages, penalties,

special or punitive damages, damages for lost profits or revenues, loss of use of goods or any associated equipment, cost of capital, cost of

substitute goods, facilities or services, down-time, shut-down or slow-down costs, or for any other types of economic loss, and for claims of

customer’s customers or any third party for any such damages. Some jurisdictions do not allow limitation or exclusion of incidental or

consequential damages, so this limitation or exclusion may not apply to purchaser. In no event shall Seon’s total liability for any damages to

purchaser or any other person in connection with the products or this agreement exceed the lower of the suggested list price or the actual price paid

for the products, regardless of whether such liability arises from contract, tort, warranty or any other form of claim. If any provision of this

agreement is found to be void, invalid, or unenforceable, that finding shall not affect the remaining provisions, all of which shall be enforced to the

full extent permitted by law. If any remedy hereunder is determined to have failed of its essential purpose, the limitations of liability and exclusion

of damages set forth above shall remain in full force and effect. This agreement may be modified only by a writing signed by a duly authorized

representative of Seon.

Provisions Applicable to American Customers

For those customers whose mailing address is in the United States, Seon’s offer and any agreement of sale resulting therefrom shall be governed by

and construed in accordance with the internal and domestic laws of the State of WASHINGTON without giving effect to the conflict of laws rules

thereof. The Superior Court of Washington for Whatcom County and U.S. District Court for the Western District of Washington (the “U.S. Closed

Courts”) shall have exclusive jurisdiction to entertain and determine all disputes and claims, whether for specific performance, injunction,

declaration or otherwise arising out of or in any way connected with the construction, breach, or alleged, threatened or anticipated breach of the

contract resulting from this offer and shall have jurisdiction to hear and determine all questions as to the validity, existence or enforceability

thereof. Customer specifically consents to such Court’s exercise of jurisdiction over it. The purchaser attorns to the exclusive jurisdictions of the

jurisdiction of the U.S. Closed Courts, waives any obligation to venue in any  action or proceeding regarding Seon Products and waives any

objection that the U.S. Closed Courts are an inconvenient forum or do not have jurisdiction over the purchaser of Seon. The United Nations

Convention On Contracts For The International Sale Of Goods shall not apply.

Provisions Applicable to Canadian Customers

For those customers whose mailing address is in Canada, Seon’s offer and any agreement of sale resulting therefrom shall be governed by and

construed in accordance with the internal and domestic laws of the Province of BRITISH COLUMBIA and the laws of Canada applicable therein

without giving effect to the conflict of laws rules thereof. The courts of British Columbia (the “Canadian Closed Courts”) shall have exclusive

jurisdiction to entertain and determine all disputes and claims, whether for specific performance, injunction, declaration or otherwise arising out of

or in any way connected with the construction, breach, or alleged, threatened or anticipated breach of the contract resulting from this offer and shall

have jurisdiction to hear and determine all questions as to the validity, existence or enforceability thereof. The purchaser attorns to the exclusive

jurisdictions of the jurisdiction of the Canadian Closed Courts, waives any obligation to venue in any action or proceeding regarding Seon Products

and waives any objection that the Canadian Closed Courts are an inconvenient forum or do not have jurisdiction over the purchaser of Seon. The

United Nations Convention On Contracts For The International Sale Of Goods shall not apply.

Содержание Explorer DX-HD

Страница 1: ...DVR Firmware Version 2 0 Document Number 700 0190 R003 700 0190...

Страница 2: ...ces that could result in damage to the unit or other equipment or data loss Recommendation These notes provide tips for optimum performance of the DVR system Important These notes provide important in...

Страница 3: ...e Search Function 2 8 2 4 3 Using the Archive Function 2 11 2 4 4 Copy to USB 2 12 2 4 4 1 Archive Segmentation 2 12 2 5 Using One Touch Download 2 13 Chapter 3 vMax Web Operation 3 1 System requireme...

Страница 4: ...oduct for Service 5 3 Appendix A Specifications A 1 Explorer DX HD A 1 A 1 1 Advanced Smart Temp A 2 A 1 2 Explorer DX HD Functional Features A 2 A 1 3 Explorer DX HD Front Cover Cable Cover A 2 A 1 4...

Страница 5: ...n page 1 3 Front Panel Features on page 1 3 Back Panel Features on page 1 5 Using the Trackball Mouse on page 1 6 DVR Video Configuration Playback and Archiving on page 1 7 1 1 Overview This section i...

Страница 6: ...using the vMax Commander video management software Health Check feature uses Global Positioning System GPS technology for Geo fencing to designate a geographic boundary for the vehicle and provides an...

Страница 7: ...gating on screen display optional 1 2 2 Recording Capacity for DVR Hard Drive Storage The DX HD DVR uses H 264 video compression to maximize the recording time on the dual HDD cartridge The amount of...

Страница 8: ...for more than 5 seconds Powers down the DVR if held for more than 5 seconds when the DVR is in temporary power mode or in shutdown sequence and ignition is off Press the STOP button to temporarily st...

Страница 9: ...allation Guide 700 0189 for details 4 CONTROL Control connector for controlling the Smart Reach Mobile wireless bridge equipment 5 Fan Intake fan with filter and removable cover See Chapter 5 Maintena...

Страница 10: ...Trackball Mouse To do this Use Select the highlighted menu option by pressing the middle button 1 Select the highlighted menu option by pressing the left button with your thumb 2 Delete a character e...

Страница 11: ...D Dock on page 2 3 See also Explorer DX HD Installation Guide 700 0199 vMax Commander Software User Guide 700 0120 vMax View User Guide 700 0137 The following table shows which methods support video c...

Страница 12: ...Introduction 1 8 700 0190 R003...

Страница 13: ...he following sections Remove and Replace the DVR Hard Drive on page 2 2 Search Playback and Archive Video on page 2 2 vMax View and HDD Dock on page 2 3 On Screen Display Access on page 2 4 Playback M...

Страница 14: ...ock on page 2 3 On Screen Display Menus For local video access connect a portable video monitor to the DX12 DVR video out jack Use the trackball mouse to navigate the OSD menus See Using the Search Fu...

Страница 15: ...ock socket 2 Connect the AC adapter to an AC power outlet 3 Connect the USB cable to a PC socket 4 Power on the HDD Dock using the button between the USB and AC cable connectors 5 Remove the drive fro...

Страница 16: ...B socket on the front of the DVR When the DVR starts up the Seon Explorer DX HD splash screen see Figure 2 3 appears briefly before the DVR enters live view During recording and live viewing the scree...

Страница 17: ...hard drive is full Repeating means the DVR continues recording overwriting the oldest recorded data When Repeat Record is set to Off the HD Used message reads 100 The DVR stops recording Camera Off I...

Страница 18: ...directly from the DVR hard drive To access the playback menu from the OSD 1 In the OSD view right click the live view to access the Main Menu and click Playback 2 In the middle of the screen click the...

Страница 19: ...es the video by one frame Play Pause Click to start playback Click again to pause playback Fast Forward Click to fast forward during playback 1 2 4 8 16 or 32 With playback paused each click advances...

Страница 20: ...arch menu The items appearing in the dialog box will depend on the item selected in Search Only box Figure 2 7 Search Menu Table 2 3 Search Configuration Items Menu Item Description Value Default Star...

Страница 21: ...R Event Descriptions Event Description Event Description Almn Off Alarm Off GSN Z Limit exceeded in Z Almn On Alarm On Idle0 Idle limit not exceeded EXSpeed Excessive speed occurred Idle1 Idle limit e...

Страница 22: ...00 0190 R003 3 From the Event List select the required item 4 Click Play to review the video Note the time when the event occurs and which camera captures the event details Figure 2 9 Event List Figur...

Страница 23: ...in the Filter By drop down menu To Archive see Copy to USB on the next page Figure 2 11 Archive Menu Table 2 5 Archive Menu Items Menu Item Description Value Default Start Date Set the start date mon...

Страница 24: ...archiving process 5 Remove the USB drive when complete and return to the Archive screen 2 4 4 1 Archive Segmentation Archives larger than 2GB are segmented when downloaded from the DX MX TX and TL se...

Страница 25: ...o power up the DVR or turn the ignition on The status line of the on screen display indicates DOWNLOAD 2 When the DVR is on connect a portable video monitor to VIDEO OUT on the DVR front panel 3 Inser...

Страница 26: ...190 R003 When transfer is complete the on screen display closes 5 Remove the USB drive 6 To power off the DVR immediately press STOP TEMP PWR for five seconds The DVR will power off immediately Figure...

Страница 27: ...wing minimum system requirements are necessary to access DVRs with vMax Web Table 3 1 Minimum System Requirements Computer Processor Intel Core i7 or greater High performance video card with DirectX V...

Страница 28: ...Off as shown 3 In the browser s URL field enter the DVR IP address from the Network Settings menu The default DVR IP address is http 169 254 1 1 4 Click Enter on the keyboard NOTE vMax Web is not com...

Страница 29: ...his login data can be edited in the DVR Configuration Network User Levels menu 6 Click OK to open vMax Web Figure 3 2 vMax Web DVR Login Prompt NOTE The first time a computer connects to this model of...

Страница 30: ...out time can be adjusted in the Configuration tab s System menu Figure 3 4 vMax Web User Interface for DX HD DVR Table 4 User Interface Components ID Description 1 Tab area Live tab live DVR video dis...

Страница 31: ...ive video Higher video speed quality and resolution settings will provide clearer pictures and will require more storage space and longer archiving time These settings are adjustable in the Configurat...

Страница 32: ...guration menus are similar to the DVR OSD menus See the DX HD DVR Install and Setup Guide 700 0189 for specific details when configuring DVR function settings DX HD DVR setup menus include Figure 3 6...

Страница 33: ...n Value Default Select Choose which recording stream to search for video in With Record selected high resolution video is available for archiving With Record2 selected low resolution video is availabl...

Страница 34: ...tart date month day and year for the search Current Time Set the start time for the search 1hour before current time End Date Enabled when Event is selected in Search By Set the end date month day and...

Страница 35: ...en accessing the DVR with vMax Web the Record2 video stream is selected for use with low bandwidth connections while viewing live video Higher video speed quality and resolution settings will provide...

Страница 36: ...cted time range are listed Options include Signal 1 10 as set in DVR Configuration menus depending on DVR type ALL All signals System Events Telemetry events recorded that occurred within the selected...

Страница 37: ...orward or reverse up to 32x speed controls to locate the video loss event When reviewing the event list you can also click on the first Archive playback icon to set the start and stop time and then ar...

Страница 38: ...playback Telemetry Do not use With Log File selected the user can export a log file of all selected events to a text file Record Record2 Telemetry Do not use Log File Camera Select the camera s to be...

Страница 39: ...the Save As window choose a file saving location and enter a file name vMax Web saves archives in the Seon DVR format preserving all video and telemetry data which for security purposes can only be v...

Страница 40: ...vMax Web Operation 3 14 700 0190 R003...

Страница 41: ...e Updates on page 4 2 Configuration Uploads on page 4 3 USB Memory Device to DVR Configuration Upload on page 4 3 Uploading Configuration Files to DVR via vMax Web on page 4 7 For complete configurati...

Страница 42: ...on 2 Insert the USB memory device with the new firmware version into a USB port on the DVR 3 After the DVR has started go to the System Settings menu Program Update 4 Click Update A window appears ask...

Страница 43: ...table video monitor and trackball USB mouse To load a configuration update to the DVR the USB memory device must be formatted by a Windows based computer using the FAT32 file format To upload a config...

Страница 44: ...The default setting of NO keeps your existing network settings Figure 4 3 System Program Update Menu Figure 4 4 Select Configuration File Important The Load Configuration menu displays only the ten m...

Страница 45: ...exit the menus Figure 4 6 Program Update Menu Figure 4 7 Load Configuration Warning Message CAUTION Risk of Network Settings Loss Configurations uploaded to the DVR from a USB device do not get writt...

Страница 46: ...click Title Display and in the Titles and Display menu update the text in the Main_Title field 13 Click Back to save 14 Remove the USB memory device 15 Turn off the DVR restart the DVR and confirm th...

Страница 47: ...file 2 Power up the DVR using the vehicle ignition 3 Open Internet Explorer and in the address bar type in the DVR IP address The default IP address is http 169 254 1 1 4 The vMax Web login screen ap...

Страница 48: ...s 4 8 700 0190 R003 6 Click OK or press Enter on the keyboard to display the vMax Web interface live view screen 7 Select the Configuration Tab and click the System icon Figure 4 11 vMax Web Live View...

Страница 49: ...cleared setting keeps your existing network settings during the configuration upload 9 In the Program Update Settings area below the Load Configuration from File field select Browse to open the compu...

Страница 50: ...agree to Windows Run Add On requests 14 When the progress bar shows the update is 100 complete click OK Important For consistency Seon recommends that the configuration upload file name should be kep...

Страница 51: ...ttings to the DVR 17 Power down and restart the DVR 18 Login with vMax Web and refresh the vMax Web browser view 19 Confirm that the new configuration settings are in place 20 If the DVR s IP address...

Страница 52: ...DVR Firmware and Configuration Uploads 4 12 700 0190 R003...

Страница 53: ...quire periodic cleaning To clean use a damp cloth with a mild detergent Do not allow water into the holes Clean the camera and window Refer to the product documentation for cleaning the camera Replace...

Страница 54: ...on the front panel Is the temperature below 40 F 4 C Check the temperature display on the main menu See the Diagnostic Display menu Wait for the DVR to warm up and start recording Is the temperature...

Страница 55: ...t comes in for service Please have the RA number clearly marked on the outside of the shipping box ANY PRODUCT SENT TO SEON DESIGN INC WITHOUT AN RA NUMBER MAY BE REFUSED The contact numbers for Seon...

Страница 56: ...Maintenance Troubleshooting and Service 5 4 700 0190 R003...

Страница 57: ...rature 40 F to 158 F 40 C to 70 C Operating Humidity 0 to 95 relative humidity non condensing Operating Voltage 8 to 32 VDC Transient Protection 600 W per signal input 1 5 kW power input Temperature P...

Страница 58: ...Delay Off 0 seconds to 60 minutes Power Delay Off 0 minutes to 4 hours Daily Timers 10 Alarm 5 Alarm inputs ALM 0 to ALM 4 Playback Search Date and Time Ignition Alarms or All Events Playback Speed Im...

Страница 59: ...INC WITH RESPECT TO THE PRODUCT S DESCRIBED HEREIN INCLUDING WITHOUT LIMITATION ANY DESCRIPTION OF GOODS OR SERVICES SPECIFICATIONS MODELS DRAWINGS OR DIAGRAMS b DOES NOT ASSUME AND SHALL NOT BE SUBJ...

Страница 60: ...Legal Notice L 2 700 0190 R003...

Страница 61: ...on may use new or refurbished replacement parts for repairing its products at its sole and arbitrary discretion Seon may replace an entire unit with an equivalent model at its sole and arbitrary discr...

Страница 62: ...in connection with the products or this agreement exceed the lower of the suggested list price or the actual price paid for the products regardless of whether such liability arises from contract tort...

Страница 63: ...rives if necessary c the parts and repair labor required to complete all warranted repairs are included d Seon will arrange and pay the cost of ground freight between customer s location and the Seon...

Страница 64: ...Seon Design Inc Product Warranty W 4 700 0190 R003...

Страница 65: ......

Страница 66: ...3B Burbidge Street Coquitlam BC Canada V3K 7B2 Telephone Toll Free Telephone 604 941 0880 1 877 630 7366 Fax Toll Free Fax 604 941 0870 1 866 664 3677 Email sales seon com Web site www seon com 700 01...

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