User operations
Available features by lifting the handset
NETfon 500/550 - User Guide 723142004-A0-LM
52
8.6. Available features by lifting the handset
Lift the handset and press softkey
SERVICES
to access the following services.
Feature
Available if
You have to:
Call back
The called
number is busy
or doesn’t
answer
If the called number or the line is busy or doesn’t answer, to “book”
a call back:
1. press softkey
SERVICES
2. select “Call back”
3. wait for the confirmation tone.
Intrusion
The called
number has a
call in progress
To intrude into calls in progress:
1. press softkey
SERVICES
2. select “Intrusion” to make an intrusion.
Forced release
After an
intrusion, the
promoter is
included in
conversation
To execute a forced release of the partner of the included,
subsequently to the intrusion operation:
1. press softkey
SERVICES
2. select “Forced release”
DND override
The called
number is
placed in Do Not
Disturb state
To override the “Do not disturb” service:
1. press softkey
SERVICES
2. select “DND override”
3 way
conference
The promoter
has a call in
progress
To enter in simultaneous communication with two other external
lines, introducing an appropriate warning tone:
1. put on hold the 1st party with softkey Hold
2. select the number of the new partner
3. at the answer press softkey
SERVICES
4. select “3 way conference”
Queue call
The called
number is busy
and you want to
signal the
urgency of the
call
When calling a user found to be busy, to signal the urgency of the
call through an appropriate acoustical signal and a warning
message on the busy user’s display (if provided):
1. press softkey
SERVICES
2. select “Queue call”
Swap hold
The promoter
has a call in
progress
To place and keep a call on hold, without the possibility of the
party listening, in order to establish a second call, and then
alternatively pass between the two calls:
1. put on hold the 1st party with softkey HOLD
2. select the number of the new partner
3. to talk alternatively with the two calls press softkey
SERVICES
4. select “Swap hold”
Call pick up
The promoter is
free
To answer a call directed to another user:
1. lift the handset or press speakerphone button
2. press softkey
SERVICES
3. select “Call pick up”
4. select the number of the user to which the call is directed to
5. press softkey OK
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