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Technical Information  39

Chapter 5

Technical Information

Although Direct is designed to allow new users to get up and running 
quickly, problems sometimes occur. The information in this chapter is 
organized in five sections:

•

Supported Scanners

•

Installation Problems

•

Operation Problems

•

Error Messages

•

Product Support

Before You Begin Troubleshooting Direct

If you’re having a problem with Direct, first verify that your computer and 
other applications are functioning properly. 

Windows and your scanner's image-scanning software should be installed 
and working properly before you install Direct. 

Try using other Windows applications such as Write or Paintbrush. If the 
problem occurs when a scanning operation is requested, try using the 
scanning software that came with your scanner. Resolve any problems 
that occur with Windows or your image-scanning software before you try 
using Direct again.

Содержание OMNIPAGE DIRECT

Страница 1: ...l Direct After running the SETUP software installation program within Windows creating a Windows swap file and opening Direct the Scan text command will appear in the File or Control menu of your Wind...

Страница 2: ...ructions on how to contact product support Product support and information for all Caere products is also available in the Caere sections of both America Online and CompuServe Keyword CAERE CAERE CORP...

Страница 3: ...to work with your applications The chapter has six sections System Requirements Software Installation How to Create a Windows Swap File Virtual Memory Using WordPerfect Upgrading to Other Caere Produ...

Страница 4: ...hard disk space RAM Minimum 4MB RAM total system memory and an 8MB Windows swap file virtual memory RAM Recommended 8MB RAM total system memory and a 12MB Windows swap file virtual memory Microsoft Wi...

Страница 5: ...ETUP in the edit box and click OK The installation program will prompt you for information as it installs Direct 5 Fill out the warranty registration card while the program copies files to your comput...

Страница 6: ...file see the chapter Optimizing Windows in the Windows User s Guide To create an 8MB Windows swap file 1 Close any open applications 2 Double click the Control Panel icon in the Main window of the Pro...

Страница 7: ...irectory is c direct The first six lines look like this classname 1 doc 2 spread 1 paste 2 no 0 file 1 system wparam paste OpusApp 1 1 1 2229 use this for word 2 0 RTF OpusApp 1 1 1 2266 use this for...

Страница 8: ...ll pixpnr dll and pixpcx dll mphase dll scnmgrtw exe scanmgr ini scanmgr lst 3 Start your new Caere application and select your scanner in the Select Scanner dialog box Special Topics Dashboard Incomp...

Страница 9: ...r 3 Commands and Settings To use Direct follow these steps Open the Direct program Open your word processing spreadsheet or other application Choose Scan Text in your application s File or Control men...

Страница 10: ...in your Windows desktop win dow Step 2 Open Your Application 1 Open your word processing spreadsheet or other application Direct only works within an open application 2 Place a page in your scanner If...

Страница 11: ...Chapter 3 1 Highlight the Partial Page icon Full Page is the default setting 2 If you wish to manually adjust the Brightness control click Options and then deselect Auto Intensity The Brightness contr...

Страница 12: ...selection box by holding the mouse button down and dragging the mouse Zones will be recognized in the order you select them unless you use the Order zones tool the symbol To adjust a zone first select...

Страница 13: ...want recognized the number 2 will appear Continue until the zones are appropriately ordered 3 Click on the Erase zones tool and then click on a zone selection box The selection box will be erased not...

Страница 14: ...Step 5 Select Parts of a Page 12 How to Scan Text...

Страница 15: ...king Adjust lets you change settings after a scan has started but before recognition is complete For example imagine you selected several parts of a page for recognition and clicked Recognize During r...

Страница 16: ...le if Auto or Normal Intensity is deselected in the Options dialog box The Brightness setting is the most important means you have to affect the accuracy of text recognition It accounts for variations...

Страница 17: ...e Select this if you want a hard carriage return inserted at the end of each line of text Use this setting if you re scanning lists lines of code or other text where you want each line to be an indivi...

Страница 18: ...the Dot matrix setting be sure to deselect the setting It is only appropriate for draft mode 9 pin dot matrix printed material Enable Hot Key Select this if you want to start a scan by pressing a key...

Страница 19: ...ol menu will bring up a list of topics available in the Help program Pressing the F1 function key will bring up context sensitive Help a list of topics will appear explaining all the settings in which...

Страница 20: ...ere are two parts to the Direct program One is the part that shows dialog boxes and drives your scanner The other the OCR portion is the part that actually analyzes a scanned image and converts it int...

Страница 21: ...Look up any of the settings in the Options dialog box in this chapter They are arranged alphabetically Orientation The Orientation list box lets you select the orientation of the document you are sca...

Страница 22: ...arated by white space gutters Direct will assume there are two columns of text The left column will appear first in your word processor and then the right column will appear Auto Select this if you wa...

Страница 23: ...n your application No parsing Select this to have Direct recognize the entire document as a single text block Direct will not divide the text into separate text blocks or strip out graphics The docume...

Страница 24: ...y in or out hold down the CTRL key when you click on a zone with a zoom tool Draw zones Click this tool and then enclose each area you want recognized with a selection box by holding the mouse button...

Страница 25: ...d the Multiple pages icon and you did not select Pause after every page in the Options dialog box the same zones will be recognized on each page that is scanned For example if you select a zone on a f...

Страница 26: ...ones or change settings in the Options dialog box Port Address With some scanner installations you ll need to type information about your scanner s port address speed or other parameters If the Hardwa...

Страница 27: ...ows Control menu If after registration your application crashes when you click Scan Text you ll need to use a key combination to start a scan See Enable hot key in this chapter Reject Character This e...

Страница 28: ...he Direct Options dialog box you must have Grayscale selected in the TWAIN dialog The Size area setting in the Direct Options dialog must be as large or larger than the scanning area setting in the TW...

Страница 29: ...scanner by hand Size This list box lets you select the dimensions of the document you are scanning Auto Select this to allow Direct to automatically determine the size of the page Letter Select this...

Страница 30: ...character by choosing a different reject character in the Settings dialog box To display this dialog box click the Direct icon once and then click Settings Unload OCR After n Minutes of Inactivity Sel...

Страница 31: ...t improves recognition accuracy but increases the processing time Word Processor Select this if the application you want to register deals mostly with text Direct is designed to automatically work wit...

Страница 32: ...Word Processor 30 Commands and Settings...

Страница 33: ...how to use a few different settings Speed up Direct by de selecting Auto Intensity and by manually adjusting other options instead of using the default Auto settings Improve text recognition accuracy...

Страница 34: ...roves accuracy considerably if your page is dirty if text is printed on a colored background or if the page has shading from a copy machine However if you scan high quality documents with crisp black...

Страница 35: ...Settings in the icon Control menu Partial Page The Partial Page feature lets you draw selection boxes around just the parts of a page you want recognized Using this feature you don t need to wait whil...

Страница 36: ...not blotched together or run on The document should be free of notes lines or doodles anything that is not a printed character will slow Direct considerably and any character distorted by a mark will...

Страница 37: ...to Darken Direct will always read this character as an e To adjust the Brightness control either click on the left or right arrows or move the mouse pointer to the box hold the mouse button down and...

Страница 38: ...scanners see TWAIN Scanners Not Listed on page 41 The Character Window The Character Window appears while Direct performs text recognition on a page it displays small portions of the scanned image If...

Страница 39: ...r in the Character Window Try adjusting the Brightness control toward Darken The following figure shows how thick run together characters appear in the Character Window Try adjusting the Brightness co...

Страница 40: ...cy Some paper is thin enough that the scanner sees text printed on the opposite side of the scanned page This is often the case with telephone book pages To correct this problem put a black piece of p...

Страница 41: ...g Direct If you re having a problem with Direct first verify that your computer and other applications are functioning properly Windows and your scanner s image scanning software should be installed a...

Страница 42: ...0 SCMGR08 EXE HP ScanJet IIc IIcx IIp SJII SYS 1 39 SCMGR42 EXE Kofax KF9X EXE 1 21 2 0 SCMGR07 EXE Kyocera A 800 SCNDRV SYS 1 16 SCMGR33 EXE Lightspeed 320F 300G USCAN SYS 4 22 SCMGR04 EXE Mectel UF3...

Страница 43: ...you select grayscale mode in the TWAIN data source dialog box you can select Auto Intensity in the Direct Options dialog box If you select line art mode in the TWAIN data source dialog box but you hav...

Страница 44: ...Line Art Note If you use Grayscale choose 3D OCR or AnyPage in the OmniPage Scanner settings panel If you use Line Art choose Manual brightness in the OmniPage Scanner settings panel ScanMgr MicrotekP...

Страница 45: ...skScan II COMMENT ScanJet_Plus_IIp_IIc_IIcx 011 SHOW_UI 0 INVERT 1 AUTO_BRI 1 Pentax IQ Scan COMMENT PENTAX_IQ_SCAN 011 SHOW_UI 0 INVERT 1 AUTO_BRI 1 NISCAN Page COMMENT NISCAN 111 SHOW_UI 1 INVERT 1...

Страница 46: ...Supported Scanners 44 Technical Information Logitech PowerPage INVERT 1 AUTO_BRI 0 DPI 1 DOCTYPE 0 ORIENT 3...

Страница 47: ...he system at the beginning of the recognition process Many computer systems provide a feature called shadow RAM to enhance system performance If Direct causes the system to hang turn off the shadow RA...

Страница 48: ...for your autoexec bat file on the C drive to add one When SETUP cannot find an autoexec bat file on the C drive an error message will appear If your boot drive is a different drive such as A add the f...

Страница 49: ...long complex documents adding more RAM to your system would be the best solution For more information on optimizing your system and application performance under Windows refer to the Windows User s Gu...

Страница 50: ...t pages call technical support Error initializing OCR OR Error transferring image to OCR Reboot your system and try using Direct again You may have a memory problem check the memory allotment in the P...

Страница 51: ...egister You may have accidentally clicked on the Windows Program Manager or other Windows utility Unable to find the key The hardware lock international versions only is not attached to your computer...

Страница 52: ...have your serial number ready Registered users in North America who need further assistance can also call Caere Product Support at 408 395 8319 See the next page for international support numbers Inf...

Страница 53: ...heral devices printers monitors etc The text of any error message you received Details about what you were doing when an error occurred International Support These numbers are for registered internati...

Страница 54: ...Caere Product Support 52 Technical Information...

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