Solving other problems |
102
The machine
prints, but the
text is wrong,
garbled, or
incomplete.
The machine cable is loose or
defective.
Disconnect the machine cable and
reconnect. Try a print job that you have
already printed successfully. If possible,
attach the cable and the machine to
another computer that you know works
and try a print job. Finally, try a new
machine cable.
The wrong printer driver was
selected.
Check the application's printer selection
menu to ensure that your machine is
selected.
The software application is
malfunctioning.
Try printing a job from another
application.
The operating system is
malfunctioning.
Exit Windows and reboot the computer.
Turn the machine off and back on again.
Pages print, but
they are blank.
The toner cartridge is
defective or out of toner.
Redistribute the toner, if necessary.
If necessary, replace the toner cartridge.
• See "Redistributing toner" on page 84.
• See "Replacing the toner cartridge" on
The file may have blank
pages.
Check the file to ensure that it does not
contain blank pages.
Some parts, such as the
controller or the board, may
be defective.
Contact a service representative.
The machine
does not print
PDF files
correctly. Some
parts of
graphics, text, or
illustrations are
missing.
Incompatibility between the
PDF file and the Acrobat
products.
Printing the PDF file as an image may
enable the file to print. Turn on
Print As
Image
from the Acrobat printing options.
It will take longer to print when
you print a PDF file as an image.
The print quality
of photos is not
good. Images are
not clear.
The resolution of the photo is
very low.
Reduce the photo size. If you increase the
photo size in the software application,
the resolution will be reduced.
Before printing,
the machine
emits vapor near
the output tray.
Using damp/wet paper can
cause vapor [white smoke]
during printing.
This is not a problem, just keep printing.
If you are bothered by the smoke [vapor],
then replace the paper with fresh paper
from an unopened ream.
Condition
Possible cause
Suggested solutions
Содержание Xpress C51 Series
Страница 1: ...Table of Contents User Guide C51x Series ...
Страница 20: ...Machine overview 20 1 Rear cover 2 Power receptacle 3 USB port 4 Network port 1 2 3 4 ...
Страница 88: ...Replacing the imaging drum 88 ...
Страница 90: ...Cleaning the machine 90 1 2 1 2 ...
Страница 94: ...Clearing paper jams 94 In exit area The fuser area is hot Take care when removing paper from the machine ...