218
6. Troubleshooting
Printing problems
Condition
Possible cause
Suggested solutions
The machine does not
print.
The machine is not receiving power.
Connect the machine to the electricity supply first. If the machine has a
(
Power/
Wakeup
) button on the control, press it.
The machine is not selected as the default
machine.
Select your machine as your default machine in Windows.
Check the machine for the following:
•
The cover is not closed. Close the cover.
•
Paper is jammed. Clear the paper jam (see "Clearing paper jams" on page 93).
•
No paper is loaded. Load paper (see "Loading paper in the tray" on page 40).
•
The toner cartridge is not installed. Install the toner cartridge (see "Replacing the toner cartridge" on page 77).
•
Make sure the protect cover and sheets are removed from the toner cartridge (see "Replacing the toner cartridge" on page 77).
If a system error occurs, contact your service representative.
The connection cable between the computer and
the machine is not connected properly.
Disconnect the machine cable and reconnect it (see "Rear view" on page 24).
The connection cable between the computer and
the machine is defective.
If possible, attach the cable to another computer that is working properly and print a job.
You can also try using a different machine cable.
The port setting is incorrect.
Check the Windows printer settings to make sure that the print job is sent to the correct
port. If the computer has more than one port, make sure that the machine is attached to
the correct one.
Содержание SCX-4021S Series
Страница 3: ...3 BASIC 5 Appendix Specifications 103 Regulatory information 113 Copyright 125 ...
Страница 43: ...Media and tray 43 2 Menu Overview and Basic Setup ...
Страница 76: ...Redistributing toner 76 3 Maintenance ...
Страница 83: ...Cleaning the machine 83 3 Maintenance ...
Страница 91: ...Clearing original document jams 91 4 Troubleshooting ...
Страница 95: ...Clearing paper jams 95 4 Troubleshooting ...
Страница 124: ...Regulatory information 124 5 Appendix 26 China only ᆇ 䋼 ...