English 65
Tr
ouble
shoo
ting
Problem
Cause
Action
The oven exterior
is too hot during
operation.
There is not sufficient
ventilation space for the oven.
There are intake/exhaust outlets
on the front and rear of the
oven for ventilation. Check the
installation guide and make
sure that the microwave is far
enough away from walls and
cabinets for proper ventilation.
Objects are on top of the oven.
Remove all objects on the top of
the oven.
The door cannot be
opened properly.
Food residue is stuck between
the door and oven interior.
Clean the oven and then open
the door.
The oven does not
heat.
The oven may not work if too
much food is being cooked or
improper cookware is being
used.
Put one cup of water in a
microwave-safe container
and run the microwave for
1-2 minutes to check whether
the water is heated.
Reduce the amount of food and
start the function again.
Use a cooking container with a
flat bottom.
Heating is weak or
slow.
The oven may not work if too
much food is being cooked or
improper cookware is being
used.
To test the oven, put one cup
of water in a microwave-
safe container and run the
microwave for 1-2 minutes
to check whether the water is
heated.
If the water is heated, reduce
the amount of food and start
the function again.
Use a cooking container with a
flat bottom.
MC12J8035CT_AA_DE68-04367A-00_EN.indd 65
2015-06-11 12:16:22