38
Code 44 - Cannot connect to the POP3 server
Cannot connect to the POP3 server to receive mail, the service is temporarily unavailable. If the error occurs
systematically, check the Internet e-mail and server parameters.
Code 45 - Internet service provider disconnected
The service is temporarily unavailable; try again later.
Code 46 - SMTP server disconnected
The SMTP server to send mail is disconnected. The service is temporarily unavailable; try again later.
Code 47 - POP3 server disconnected
The POP3 server to receive mail is disconnected. The service is temporarily unavailable; try again later.
Code 48 - Internet disconnected
The service is temporarily unavailable; try again later.
5. TROUBLESHOOTING
PROBLEM
SOLUTION
• The screen remains blank.
• Check that the mains supply cable and the power supply cable of the
adaptor are correctly connected.
• The machine does not answer the
call after several rings.
• The FAX icon may be off: check the reception mode (manual/
automatic).
• Check the number of rings (see the INSTALLATION chapter, Setting
up the unit).
• Configure the machine on "private network" (see the
INSTALLATION chapter, Type of network).
• The photocopy printed is blank.
• The document in the document feeder was placed upside down.
• The telephone exchange does not
recognise the number you have
called.
• Check that the telephone line cable is properly connected.
• Configure the machine in pulse dialling mode.
• Check the telephone line and the phone outlet.
• The machine does not ring.
• The TEL icon flashes: restore ringing (see the INSTALLATION
chapter, Ringing tone).
• The telephone does not work.
• Check that the mains supply cable and the power supply cable for the
adaptor are properly connected.
• There may be a power failure.
• Check the telephone line and the phone outlet.
• The screen displays:
• Put paper into the paper feeder.
• Close the rear cover.
• Open the rear cover to access the paper path and remove the piece of
paper. Make sure the rear cover is properly closed.
OUT OF PAPER
PRINTER COVER
PAPER JAM
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